Warranty - Trane Cold Generator CG-SVX044F-EN Installation, Operation And Maintenance Manual

Appendix A

Warranty

I. LIMITED PRODUCT WARRANTY & SERVICE POLICY
Napps Technology Corporation (NAPPS) warrants for a period
of twelve (12) months from date of original shipment that all
products, manufactured by NAPPS, with the exception of
packaged refrigeration products, are free from defects of
material and workmanship when used within the service,
range, and purpose for which they were manufactured.
Packaged refrigeration products shall be so warranted for a
period of twelve (12) months from date of start-up or eighteen
(18) months from date of original shipment, whichever may first
occur. Service Parts shall be so warranted for a period of ninety
(90) days from date of installation, or twelve (12) months from
date of original shipment, whichever may first occur.
In case material is rejected on inspection by the buyer as
defective, NAPPS shall be notified in writing within ten (10)
days from receipt of said material. NAPPS will then have the
option of re-inspection at the buyer's plant or its own plant
before allowing or rejecting the buyer's claim. Expenses
incurred in connection with claims for which NAPPS is not
liable may be charged back to the buyer. No claim for
correction will be allowed for work done in the field except with
the written consent of NAPPS. Defects that do not impair
service shall not be cause for rejection. NAPPS assumes no
liability in any event for consequential damages. No claim will
be allowed for material damaged by the buyer or in transit.
Defective equipment or parts shall be returned to NAPPS
freight prepaid.
NAPPS will, at its option, repair, replace or refund the purchase
price of products found by NAPPS to be defective in material
or workmanship provided that written notice of such defect
requesting instruction for repair, replacement or refund is
received by NAPPS within ten (10) days of determination of
said defect, but not more than one (1) year after the date of
shipment, and provided that any instructions given thereafter
by NAPPS are complied with.
Any products covered by this order found to NAPPS'
satisfaction to be defective upon examination at NAPPS'
factory will, at NAPPS' option, be repaired or replaced and
returned to Buyer via lowest cost common carrier, or NAPPS
may, at its option, grant Buyer a credit for the purchase price
of the defective article.
This warranty does not cover and does not apply to:
• Fuses, refrigerant, fluids, oil.
• Products relocated after initial installation.
• Any portion or component of the system that is not supplied
by NAPPS, regardless of the cause of the failure of such
portion or component.
• Products on which the units identification tags or labels
have been removed or defaced.
• Products on which payment to NAPPS is or has been in
default.
CG-SVX044F-EN
• Products which have defects or damage which result from
improper installation, wiring, electrical imbalance
characteristics or maintenance (including, without
limitation, defects or damages caused by voltage surges,
inadequate voltage conditions, phase imbalance, any form
of electrical disturbances, inadequate or improper
electrical circuit installation or protection, failure to perform
common maintenance, etc.); or are caused by accident,
misuse or abuse, fire, the elements, shock, vibration, flood,
alteration, misapplication of the product or to any other
service, range or environment of greater severity than that
for which the products were designed
• Products which have defects or damage which result from
a contaminated or corrosive air or liquid supply, operation
at abnormal temperatures, or unauthorized opening of
refrigerant circuit.
• Products subjected to corrosion or abrasion or chemicals.
• Mold, fungus or bacteria damage.
• Products manufactured or supplied by others.
• Products which have been subjected to misuse,
negligence, vandalism or accidents.
• Products which have been operated in a manner contrary
to NAPPS' printed instructions.
• Products which have defects, damage or insufficient
performance as a result of insufficient or incorrect system
design or the improper application of NAPPS' products.
• Products which have defects or damages due to freezing
of the water supply, an inadequate or interrupted water
supply, corrosives or abrasives in the water supply, or
improper or inadequate filtration or treatment of the water
or air supply.
• water-to-refrigerant heat exchanger for any damage
resulting from freezing, fouling, corrosion or clogging.
NAPPS is not responsible for:
• The costs of any fluids, oils refrigerant or other system
components, or the associated labor to repair or replace
the same, which is incurred as a result of a defective part
covered by NAPPS' Limited Product Warranty.
• The costs of labor, refrigerant, materials or service incurred
in removal of the defective part, or in obtaining and
replacing the new or repaired part; or,
• Transportation costs of the defective part from the
installation site to NAPPS or the return of any part not
covered by NAPPS' Limited Product Warranty.
Additional charges, which may be incurred through the
substitution of other than identical replacements, are not
covered by this warranty. Evaporator failure due to fluid
freezing that is the result of low fluid flow or inadequate fluid
freeze protection, for applications with leaving fluid
temperatures below 40° F, is not covered by this warranty
THE WARRANTY PROVIDED ABOVE IS THE ONLY
WARRANTY MADE BY NAPPS WITH RESPECT TO ITS
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