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Appendix A
Warranty
I. LIMITED PRODUCT WARRANTY & SERVICE POLICY
Napps Technology Corporation (NAPPS) warrants for a
period of twelve (12) months from date of original
shipment that all products, manufactured by NAPPS, with
the exception of packaged refrigeration products, are free
from defects of material and workmanship when used
within the service, range, and purpose for which they were
manufactured. Packaged refrigeration products shall be so
warranted for a period of twelve (12) months from date of
start-up or eighteen (18) months from date of original
shipment, whichever may first occur. Service Parts shall be
so warranted for a period of ninety (90) days from date of
installation, or twelve (12) months from date of original
shipment, whichever may first occur.
In case material is rejected on inspection by the buyer as
defective, NAPPS shall be notified in writing within ten (10)
days from receipt of said material. NAPPS will then have
the option of re-inspection at the buyer's plant or its own
plant before allowing or rejecting the buyer's claim.
Expenses incurred in connection with claims for which
NAPPS is not liable may be charged back to the buyer. No
claim for correction will be allowed for work done in the
field except with the written consent of NAPPS. Defects
that do not impair service shall not be cause for rejection.
NAPPS assumes no liability in any event for consequential
damages. No claim will be allowed for material damaged
by the buyer or in transit. Defective equipment or parts
shall be returned to NAPPS freight prepaid.
NAPPS will, at its option, repair, replace or refund the
purchase price of products found by NAPPS to be
defective in material or workmanship provided that
written notice of such defect requesting instruction for
repair, replacement or refund is received by NAPPS within
ten (10) days of determination of said defect, but not more
than one (1) year after the date of shipment, and provided
that any instructions given thereafter by NAPPS are
complied with.
Any products covered by this order found to NAPPS'
satisfaction to be defective upon examination at NAPPS'
factory will, at NAPPS' option, be repaired or replaced and
returned to Buyer via lowest cost common carrier, or
NAPPS may, at its option, grant Buyer a credit for the
purchase price of the defective article.
This warranty does not cover and does not apply to:
•
Fuses, refrigerant, fluids, oil.
•
Products relocated after initial installation.
•
Any portion or component of the system that is not
supplied by NAPPS, regardless of the cause of the
failure of such portion or component.
•
Products on which the units identification tags or labels
have been removed or defaced.
CG-SVX044B-EN
•
Products on which payment to NAPPS is or has been in
default.
•
Products which have defects or damage which result
from improper installation, wiring, electrical
imbalance characteristics or maintenance (including,
without limitation, defects or damages caused by
voltage surges, inadequate voltage conditions, phase
imbalance, any form of electrical disturbances,
inadequate or improper electrical circuit installation or
protection, failure to perform common maintenance,
etc.); or are caused by accident, misuse or abuse, fire,
the elements, shock, vibration, flood, alteration,
misapplication of the product or to any other service,
range or environment of greater severity than that for
which the products were designed
•
Products which have defects or damage which result
from a contaminated or corrosive air or liquid supply,
operation at abnormal temperatures, or unauthorized
opening of refrigerant circuit.
•
Products subjected to corrosion or abrasion or
chemicals.
•
Mold, fungus or bacteria damage.
•
Products manufactured or supplied by others.
•
Products which have been subjected to misuse,
negligence, vandalism or accidents.
•
Products which have been operated in a manner
contrary to NAPPS' printed instructions.
•
Products which have defects, damage or insufficient
performance as a result of insufficient or incorrect
system design or the improper application of NAPPS'
products.
•
Products which have defects or damages due to
freezing of the water supply, an inadequate or
interrupted water supply, corrosives or abrasives in the
water supply, or improper or inadequate filtration or
treatment of the water or air supply.
•
water-to-refrigerant heat exchanger for any damage
resulting from freezing, fouling, corrosion or clogging.
NAPPS is not responsible for:
•
The costs of any fluids, oils refrigerant or other system
components, or the associated labor to repair or
replace the same, which is incurred as a result of a
defective part covered by NAPPS' Limited Product
Warranty.
•
The costs of labor, refrigerant, materials or service
incurred in removal of the defective part, or in
obtaining and replacing the new or repaired part; or,
•
Transportation costs of the defective part from the
installation site to NAPPS or the return of any part not
covered by NAPPS' Limited Product Warranty.
Additional charges, which may be incurred through the
substitution of other than identical replacements, are not
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