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Topics:
•
Contacting Dell
•
Documentation feedback
•
Accessing system information by using QRL
Contacting Dell
Dell provides several online and telephone based support and service options. If you do not have an active internet connection, you can find
contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and
some services may not be available in your area. To contact Dell for sales, technical assistance, or customer service issues:
1
Go to Dell.com/support.
2
Select your country from the drop-down menu on the lower right corner of the page.
3
For customized support:
a
Enter your system Service Tag in the Enter your Service Tag field.
b Click Submit.
The support page that lists the various support categories is displayed.
4
For general support:
a
Select your product category.
b Select your product segment.
c
Select your product.
The support page that lists the various support categories is displayed.
5
For contact details of Dell Global Technical Support:
a
Click
Global Technical
b The Contact Technical Support page is displayed with details to call, chat, or e-mail the Dell Global Technical Support team.
Documentation feedback
Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback.
Accessing system information by using QRL
You can use the Quick Resource Locator (QRL) to get immediate access to the information about your system.
Prerequisite
Ensure that your smartphone or tablet has the QR code scanner installed.
About this task
The QRL includes the following information about your system:
•
How-to videos
•
Reference materials, including the Owner's Manual, LCD diagnostics, and mechanical overview
•
Your system service tag to quickly access your specific hardware configuration and warranty information
150
Getting help
Support.
10
Getting help
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Troubleshooting
