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ATEN CM0264 User Manual

ATEN CM0264 User Manual

2x4 dvi-hdmi matrix kvmp switch
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2x4 DVI-HDMI Matrix KVMP Switch
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  • Page 1 2x4 DVI-HDMI Matrix KVMP Switch CM0264 User Manual www.aten.com...

  • Page 2: Fcc Information

    CM0264 User Manual FCC Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 3: User Information

    CM0264 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America http://www.aten-usa.com/product_registration Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...

  • Page 4: Package Contents

    Manual Part No. PAPE-0323-AT3G F/W Version: v1.0.097 Manual Date: 2011-06-21 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    CM0264 ........
  • Page 6 CM0264 User Manual 4. Keyboard Port Operation Port Switching..........21 Single Display Console .
  • Page 7 CM0264 User Manual Basic Functions..........42 Navigation .

  • Page 8: About This Manual

    Hotkey operation of your CM0264 installation. Chapter 5, GUI Operation, provides a complete description of the CM0264’s Graphical User Interface (GUI), and how to work with it. Chapter 6, The Firmware Upgrade Utility, explains how to upgrade the CM0264's firmware with the latest available versions.

  • Page 9: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...
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  • Page 11: Introduction

    As USB hub, it permits each computer to access connected peripherals on a one-computer-at-a-time basis. As a matrix switch, the CM0264 enables effortless switching between two DVI sources and two HDMI sources via hotkeys, pushbuttons, mouse, and GUI. In...

  • Page 12: Features

    – Exclusive ATEN technology eliminates boot-up display problems and optimizes resolution when switching between ports Power on detection – if one of the computers is powered off, the CM0264 automatically switches to the next powered-on computer Console keyboard port emulation/bypass feature supports most gaming/...

  • Page 13: Requirements

    Cables Two custom DVI-D Single Link KVM cable sets and two custom HDMI KVM cable sets are provided with this package. Converters The following optional converters are available for the CM0264: Converter Part Number HDMI (F) to DVI (M) Converter...

  • Page 14: Operating Systems

    UNIX FreeBSD 3.51 and higher Novell Netware 6.0 and higher OS 9 and higher CM0264 Graphical User Interface (GUI) Version Windows XP, 2003, 2008, Vista x86/x64, Windows 7 x86/x64 Graphical User Interface (GUI) Language The CM0264’s GUI is in English.

  • Page 15: Components

    Chapter 1. Introduction Components Front View LED Status Panel Detail...
  • Page 16 Pushbutton modes of focus – KVM1/V2, audio, and USB. Press and hold Mode Selection Pushbutton before powering on the CM0264 to enter Firmware Upgrade Mode. See Starting the Upgrade, page 48 for full details. Console Audio Your speakers and microphone plug in here.

  • Page 17: Rear View

    USB type B socket, and an HDMI connector. DVI KVM Port Section The cables that link the CM0264 to your DVI Single Link computers plug in here. Each DVI KVM port is comprised of a microphone jack, speaker jack, USB type B socket, and a DVI-I Single Link connector.
  • Page 18 CM0264 User Manual This Page Intentionally Left Blank...

  • Page 19: Hardware Setup

    You must unplug the power cords of any computers that have the Keyboard Power On function. Cable Connection To set up your CM0264 installation, refer to the installation diagram on page 11 (the numbers in the diagrams correspond to the steps, below), and do the following: 1.
  • Page 20 11. Power on the displays. 12. Plug the power adapter that came with the CM0264 package into an AC power source, then plug the power adapter cable into the switch’s power jack.

  • Page 21: Installation Diagram

    Chapter 2. Hardware Setup Installation Diagram D V I H D M...
  • Page 22 CM0264 User Manual This Page Intentionally Left Blank...

  • Page 23: Basic Operation

    GUI are discussed in Chapter 5. Default Display and Power On Sequence The CM0264’s default display is the DVI display. The first powered-on computer or device displays on the DVI display and has the default KVM focus. This means that, if an HDMI computer/device attached to Port 2, for example, is powered on first, it has the default KVM focus but displays on the DVI display*.

  • Page 24: Led Display

    CM0264 User Manual LED Display The Mode and Port Selection Pushbuttons on the CM0264’s front panel each have three corresponding LED icons that represent audio, KVM1/V2, and USB. These light green or orange, depending on status, as shown in the table,...

  • Page 25: Manual Switching

    3 selection pushbutton, this indicates that the computer attached to port 3 currently has the audio focus. The CM0264 can be operated using one DVI Single Link console display or one DVI Single Link display and one HDMI console display. Manual switching differs slightly for each setup.
  • Page 26 CM0264 User Manual (Continued from previous page.) Press and hold port selection pushbuttons 1 and 2 simultaneously for 2 seconds to start Auto Scan Mode. See Going Directly to a Port, page 24 for details. Note: Press and release either port selection pushbutton to stop Auto Scan Mode.

  • Page 27: Dual Display Console

    Chapter 3. Basic Operation Dual Display Console In Dual Display Console mode, the CM0264 supports both a DVI and an HDMI display, and it is possible for either monitor to have the current KVM focus, while the other has video focus only. In following section, KVM1 refers to KVM focus via the current console display;...

  • Page 28: Switching The Non-Kvm Video

    CM0264 User Manual Switching the Non-KVM Video In Dual Display Console mode (using one DVI monitor and one HDMI monitor), it is possible for either monitor to have the KVM1 focus. To switch the video source only on the other monitor (V2), use the hotkeys or front panel pushbuttons.

  • Page 29: Hot Plugging

    Reinstallation, page 59). Port ID Numbering Each KVM port on the CM0264 switch is assigned a port number (1, 2, 3, and 4). The port numbers are marked on the rear panel of the switch (see Rear View, page 7 for details).
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  • Page 31: Keyboard Port Operation

    [Enter] that currently has the KVM focus to the next port on the installation (1 to 2; 2 to 3; 3 to 4; 4 to 1 for the CM0264). [Scroll Lock] [Scroll Lock] Brings only the KVM focus from the port that currently has [K] [Enter] it to the next port on the installation.

  • Page 32: Going Directly To A Port

    CM0264 User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] Brings the KVM, USB hub, and audio focus to the [n] [Enter] computer attached to the port corresponding to the specified Port ID. [Scroll Lock] [Scroll Lock]...

  • Page 33: Dual Display Console

    KVM focus to the next port on the installation (1 to 2; 2 to 3; 3 to 4; 4 to 1 for the CM0264). If the V2 focus is on the next port in the installation when this hotkey is used, the V2 focus switches with the original KVM1 focus.

  • Page 34: Going Directly To A Port

    CM0264 User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] Brings the KVM1, USB hub, and audio focus to the [n] [Enter] computer attached to the specified port. If the V2 focus is on the specified port when this hotkey is used, the V2 focus switches with the original KVM1 focus.
  • Page 35 Chapter 4. Keyboard Port Operation Hotkey Action [Scroll Lock] [Scroll Lock] Brings the KVM1 and audio focus to the computer [n] [K] [S] [Enter] attached to the specified port. The V2 and USB focus remain where they are. [Scroll Lock] [Scroll Lock] Brings the USB hub and audio focus to the computer [n] [U] [S] [Enter] attached to the specified port.

  • Page 36: Auto Scanning

    Lock] [A] [n] [Enter] Note: The n stands for the number of seconds that the CM0264 should dwell on a port before moving on to the next. Replace the n with a number between 1 and 99 when entering this hotkey combination.

  • Page 37: Hotkey Setting Mode

    Chapter 4. Keyboard Port Operation Hotkey Setting Mode Hotkey Setting Mode is used to set up your CM0264 switch configuration. All operations begin with invoking Hotkey Setting Mode (HSM). Invoking HSM To invoke HSM do the following: 1. Press and hold down [Num Lock].

  • Page 38: Alternate Port Switching Keys

    T key again. Keyboard Operating Platform The CM0264’s default port configuration is for a PC compatible keyboard operating platform. If your console uses a PC compatible keyboard and you have a Mac attached to a port, for example, you can change the port’s keyboard operating platform configuration so that the PC compatible keyboard emulates the Mac keyboard.

  • Page 39: List Switch Settings

    2. Invoke HSM (see page 27). 3. Press and release [F4] to display the settings. Note: This function can also be accessed through the CM0264’s Graphical User Interface (GUI). See Port Status, page 35, for details. USB Reset If the USB loses focus and needs to be reset, do the following: 1.

  • Page 40: Disable Port Switching Keys

    Note: To exit Firmware Upgrade Mode, you must power off the switch. See The Firmware Upgrade Utility, page 47 for details. Restore Default Settings To reset the CM0264 to its default hotkey settings, do the following: 1. Invoke HSM (see page 27). 2. Press [R] [Enter].

  • Page 41: Keyboard Emulation Control

    Chapter 4. Keyboard Port Operation Keyboard Emulation Control Console keyboard port emulation/bypass feature supports most gaming/ multimedia keyboards. The default setting is enabled. To disable, do the following: 1. Invoke HSM (see page 27 2. Press [N]. This procedure is a toggle. Repeat to enable. Note: When keyboard emulation is off, the [m], [w], [F2], [F4], [F5], [F6], and [F10] hotkeys are disabled.

  • Page 42: Hsm Summary Table

    Enables/disables cursor shift function. This is only available when using two displays. See Cursor Shift, page 44 for details. Factory Default Hotkey Settings For a full list of the CM0264’s factory default hotkey settings, see Factory Default Hotkeys and Settings, page 62.

  • Page 43: Gui Operation

    ATEN external device in your computer’s file system. To activate the GUI, do the following: 1. Click on the ATEN device in your file system and locate the CubiQ.exe file in the sub-menu. 2. Copy this file to a convenient location on all computers in your installation.
  • Page 44 Click Connect to open up the GUI toolbar, which appears, as below: Note: If you are experiencing problems with the GUI, perform a KVM reset (see KVM Reset, page 19) or reinstall the latest CM0264 software on all of your computers. Please see KVM Reset / Reinstallation, page 59 for...

  • Page 45: The Toolbar

    Hotkey List – provides a list of the CM0264 default hotkey settings. See HSM Summary Table, page 32 for a full list of CM0264 hotkeys and see also Factory Default Hotkeys and Settings, page 62 for a full list of default hotkey settings.

  • Page 46: The File Management Utility

    File Transfer GUI When you click on the File Transfer icon in the CM0264’s toolbar (see The Toolbar, page 35), the utility’s main page appears: There are four main elements to the File Transfer GUI main page, as described...
  • Page 47 Chapter 5. GUI Operation Toolbar The Toolbar has eight main function icons across the top, and two navigation icons, as shown below: Toolbar Icon Name Function Back Click to go back Forward Click to go forward Click to take folder view up one level Copy Highlight file(s) and click here to copy Paste...

  • Page 48: File Transfer Buttons

    CM0264 User Manual Current Computer Section This section displays the file system of the computer with the current KVM focus. File Transfer Buttons This section displays the three file transfer function buttons: Send, Receive, and Stop. See Transferring Files, page 39, for full details.

  • Page 49: Transferring Files

    Chapter 5. GUI Operation Transferring Files To use the CM0264’s file management utility to transfer files between up to four PCs, do the following: 1. In the Graphical User Interface (GUI) toolbar, click on the File Transfer icon (see The Toolbar, page 35) to activate the utility.

  • Page 50: 3N1 View Desktop Control And Monitoring

    3n1 View Desktop Control and Monitoring Matrix Windows As a matrix KVM switch, the CM0264 allows you to monitor the video output of up to four PCs on up to two displays with its innovative 3n1 View desktop control and monitoring function. When the CM0264’s GUI is operational, the desktop environment of up to three additional PCs appear in their own matrix windows.

  • Page 51: Matrix Windows Display Sequence

    Chapter 5. GUI Operation Matrix Windows Display Sequence The table below shows which ports are displayed in which matrix window when each of the ports is fully displayed: Display Port Number Position Full Upper Matrix Center Matrix Lower Matrix...

  • Page 52: Basic Functions

    CM0264 User Manual Basic Functions Navigation Navigating the matrix windows and moving them around in the CM0264’s 3n1 View function is quick and easy, as follows: To bring a matrix window display to full screen: a) Double click the title bar or inside the matrix window of the display you wish to enlarge;...

  • Page 53: Advanced Functions

    Advanced Functions Port Switching via Matrix Windows To bring complete KVM focus to a particular port using the CM0264’s Matrix Windows function, maximize that port’s matrix window in one of three ways: 1. Double click the title bar of matrix window of the display;...

  • Page 54: Cursor Shift

    CM0264 User Manual Cursor Shift The CM0264 offers dual display operation with one DVI display and one HDMI display. When two displays are being used at the console, your console mouse cursor can move across from one display to another. This is a port switching function: the display where the mouse cursor is positioned always has the KVM focus.

  • Page 55: Desktop Scaling

    Chapter 5. GUI Operation Desktop Scaling The CM0264’s innovative desktop scaling feature offers the options of a full- screen or sizable (by ratio) matrix window. By default, the matrix windows maintain the original resolution of the computer screens and appear on the full screen desktop in a 1:1 aspect ratio.
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  • Page 57: The Firmware Upgrade Utility

    Before you Begin 1. Disconnect your CM0264 installation. Go to our Internet support site and choose the CM0264 AP/Firmware Upgrade Package you want to install (usually the most recent), and download it to a computer.

  • Page 58: Starting The Upgrade

    CM0264 User Manual (Continued from previous page.) 3. At the other end of the KVM cable set, connect the USB Type B connector to the Type A USB port in the Port 1 KVM section. 4. Invoke Firmware Upgrade Mode (see Firmware Upgrade Mode, page 30).
  • Page 59 3. When the AP upgrade has completed successfully; the following window appears: 4. Click OK to continue. Note: The CM0264 GUI window appears. There is no need to click Connect – minimize this window. The Firmware Upgrade Utility Welcome screen appears: 5.
  • Page 60 If the device’s version is higher than the upgrade version, a dialog box gives you the option to Continue or Cancel: The firmware [Ver 1.0.] is not newer than the current firmware [Ver 1.0.090] in device CM0264 [MAIN]: 000 Continue upgrade? [Yes/No] If you didn’t enable Check Firmware Version, the Utility installs the...

  • Page 61: Upgrade Succeeded

    [MAIN] CMO264 [MAIN] 000... CM0264 [MAIN] 000: UK Click Finish to close the Firmware Upgrade Utility. After a successful completion, the CM0264 exits Firmware Upgrade Mode, and resets itself. Note: To remove the USBXpress AP driver, use Control Panel Add/ →...
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  • Page 63: Appendix

    Appendix Safety Instructions Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 64 CM0264 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 65: Technical Support

    Appendix Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates Telephone Support 1-888-999-ATEN ext 4988 When you contact us, please have the following information ready beforehand: Product model number, serial number, and date of purchase.

  • Page 66: Specifications

    CM0264 User Manual Specifications Function CM0264 Computer Connections Port Selection Front Panel Pushbuttons; Hotkeys; GUI Connectors Console 1 x USB Type A Female (Black; rear panel) Ports Video 1 1 x DVI-I Female (White) Video 2 1 x HDMI Type A Female (Black) Mouse 1 x USB Type A Female (Black;...

  • Page 67: Troubleshooting

    PC or OS does The CM0264 has a built-in USB 2.0 hub, so not support USB does not support PCs or OS that do not 2.0. support USB 2.0.
  • Page 68 The GUI The CM0264 Perform a KVM reset or reinstall the latest connection needs to be reset. CM0264 software on all your computers (see window stalls / KVM Reset / Reinstallation, page 59) does not connect...

  • Page 69: Kvm Reset / Reinstallation

    Appendix KVM Reset / Reinstallation The CM0264 can be reset using the front panel pushbuttons (see KVM Reset, page 19) and by reinstalling the setup software. To perform a KVM reset via software, or reinstall the CM0264 on your computers, do the following: 1.
  • Page 70 CM0264 User Manual (Continued from previous page.) 3. During the installation process, a progress bar appears. When the installation is complete, check the Start CM0264 box and click Finish:...

  • Page 71: Mac Keyboard Emulation

    Appendix Mac Keyboard Emulation The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt] [Print Screen]...

  • Page 72: Factory Default Hotkeys And Settings

    CM0264 User Manual Factory Default Hotkeys and Settings Setting Hotkey Default Port Switching (Default / Alternate) [Scroll Lock] [Scroll Lock] Invoking HSM [Number Lock] [-] Auto Scan Interval [Scroll Lock] 5 seconds [Scroll Lock] [A] [Enter] Keyboard Operating Platform [F10]...
  • Page 73 Index Auto Scan 26 Mac Keyboard Emulation 61 Matrix Windows 40 Display Sequence 41 Components Mouse Cursor Shift 44 Front View 5 Rear View 7 Cursor Shift Port Switching 44 Non-PC Devices 13, 40 Default Display 13 Online Registration iii Default Hotkeys 62 Desktop Scaling 45 Dual Display Console 17, 23...
  • Page 74 CM0264 User Manual Technical Support 55 User Notice iii Telephone Support iii 3n1 View 40 Transferring Files 39...
  • Page 75 CM0264 ........
  • Page 76 CM0264 User Manual 4. Keyboard Port Operation Port Switching..........21 Single Display Console .
  • Page 77 CM0264 User Manual Basic Functions..........42 Navigation .
  • Page 78 CM0264 User Manual...

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