Ubiquiti UAP-AC-HD Quick Start Manual
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Ubiquiti UAP-AC-HD Quick Start Manual

Ubiquiti UAP-AC-HD Quick Start Manual

802.11ac wave 2 enterprise wi-fi access point
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802.11ac Wave 2
Enterprise Wi-Fi Access Point
Model: UAP-AC-HD

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Summary of Contents for Ubiquiti UAP-AC-HD

  • Page 1 802.11ac Wave 2 Enterprise Wi-Fi Access Point Model: UAP-AC-HD...

  • Page 2: Package Contents

    (48V, 0.5A) with Mount Bracket * Included only in the single-pack of the UAP-AC-HD TERMS OF USE: Ubiquiti radio devices must be professionally installed. Shielded Ethernet cable and earth grounding must be used as conditions of product warranty. TOUGHCable ™...

  • Page 3: Outdoor Installation Requirements

    • Cat5/6 UTP cable for indoor installations Outdoor Installation Requirements IMPORTANT: The UAP-AC-HD may be installed outdoors under an eave or other protected location. Do not install the UniFi AP in an open environment. • Mounting location should be at least 60 cm (2 ft) from the edge of the eave or ceiling.

  • Page 4: Network Topology Requirements

    • A UniFi Cloud Key or management station running the UniFi Controller v5.4 (or newer) software, located either on-site and connected to the same Layer 2 network, or off-site in the cloud or NOC UniFi Hybrid Cloud Install UAP-AC-HD UAP-AC-PRO Portlan d Portlan d Everything is Everything is...

  • Page 5: Hardware Overview

    Hardware Overview LED Color Status Factory default, waiting to be integrated. White Initializing. Flashing White Device is busy; do not touch or unplug it. Alternating This usually indicates that a process such White/Blue as a firmware upgrade is taking place. Indicates the device has been successfully Blue integrated into a network and is working...
  • Page 6 The Main port is a Gigabit Ethernet port used to connect the power and should be connected to the LAN and DHCP server. IMPORTANT: The UAP-AC-HD cannot be powered by the US-8 or US-8-60W; however, it can be powered by other UniFi PoE Switches that provide 802.3at PoE+ power. Note:...

  • Page 7: Mounting Plate

    The UAP-AC-HD uses the same mounting hardware as the UAP-AC-PRO, so you only need to remove the UAP-AC-PRO and replace it with the UAP-AC-HD. To begin the upgrade: 1. Insert the Release Tool into the UAP-AC-PRO Security Slot to disengage the lock. Then turn the UAP-AC-PRO counterclockwise and lift it off of the mounting bracket.

  • Page 8: Hardware Installation

    Hardware Installation The UniFi AP can be mounted on a wall, ceiling tile, drop ceiling T-rail (up to 40 mm), or electrical junction box. Perform the steps for the appropriate installation. Note for UniFi AP replacement: The holes marked “A” on the Mounting Plate line up with the holes of mounting brackets used for previous UniFi AP models.
  • Page 9 3. Insert the Screw Anchors into the holes. Secure the Mounting Plate to the wall by inserting the Wall Screws into the anchors. 4. Go to the Connecting Ethernet section, and then return to step 5. 5. Align the Arrow on the top edge of the UniFi AP with the Arrow on the Mounting Plate.
  • Page 10 6. Rotate the UniFi AP clockwise until the tabs lock into place and the Lock Tab engages. Ceiling Tile Mount 1. Remove the ceiling tile. 2. Place the Ceiling Backing Plate in the center of the ceiling tile. Mark the four mounting screw holes and an 18 mm hole for the Ethernet cable feed.
  • Page 11 3. Use a 3 mm drill bit to drill the screw holes, and cut or drill the 18 mm hole for the Ethernet cable feed. 4. Insert the Ceiling Screws through the Mounting Plate, ceiling tile, and Ceiling Backing Plate. Fasten the screws using the Keps Nuts.
  • Page 12 5. Perform the steps in the Connecting Ethernet section, and then return to step 6. 6. Align the Arrow on the top edge of the UniFi AP with the Arrow on the Mounting Plate. Lock Tab Arrow Arrow 7. Rotate the UniFi AP clockwise until the tabs lock into place and the Lock Tab engages.
  • Page 13 T-Bar Mount 1. Remove the ceiling tiles on both sides of the T-bar you will use for mounting. 2. Loosen the set screws of the T-Bar Mounts. 3. Insert the T-bar into a T-Bar Mount, and turn the T-Bar Mount clockwise to attach it. Use the included Allen Wrench to tighten the two set screws to secure the T-Bar Mount.
  • Page 14 5. Use the two dashed lines on the Mounting Plate to space the T-Bar Mounts 77 mm (3") apart. 6. Tighten the two set screws on the second T-Bar Mount.
  • Page 15 7. Insert the included T-Bar Screws into the holes marked “B” on the Mounting Plate, and then secure the plate to the T-Bar Mounts. 8. Drop the Ethernet cable between the plate and T-bar.
  • Page 16 9. Perform the steps in the Connecting Ethernet section, and then return to step 10. 10. Align the Arrow on the top edge of the UniFi AP with the Arrow on the Mounting Plate. Arrow Lock Tab Arrow 11. Rotate the UniFi AP clockwise until the tabs lock into place and the Lock Tab engages.
  • Page 17 Junction or Outlet Box Mount 1. Use the legend printed on the Mounting Plate to select the appropriate mounting holes for your installation. 2. Pull the Ethernet cable through the Mounting Plate, and attach the Mounting Plate to the junction or outlet box using at least two screws (not included).
  • Page 18 4. Align the Arrow on the top edge of the UniFi AP with the Arrow on the Mounting Plate. Arrow Arrow Lock Tab 5. Rotate the UniFi AP clockwise until the tabs lock into place and the Lock Tab engages.

  • Page 19: Connecting Ethernet

    Connecting Ethernet 1. Remove the rubber port cover from the UniFi AP. 2. If the Ethernet cable runs along the mounting surface, skip to step 3. If the Ethernet cable is fed through the wall or ceiling, insert the Cable Feed Plug. 3.
  • Page 20 • Ubiquiti Networks UniFi Switch with 802.3at PoE+ • 802.3at PoE+ compliant switch • Ubiquiti Networks Gigabit PoE Adapter (48V, 0.5A) The single-pack of the UAP-AC-HD includes one Gigabit PoE adapter. For multi-pack units, PoE adapters or a UniFi Switch with 802.3at PoE+ may be purchased separately.
  • Page 21 Connecting to a PoE Adapter 1. Connect the Ethernet cable from the UniFi AP to the POE port of the Gigabit PoE adapter. 2. Connect an Ethernet cable from your LAN to the LAN port of the Gigabit PoE adapter. 3.

  • Page 22: Software Installation

    UniFi Controller management interface. For information on configuring and using the UniFi Controller software, refer to the User Guide. Mobile App Installation Ubiquiti Networks also offers the UniFi app, which is available from the App Store® (iOS) or Google Play Store (Android). ™...

  • Page 23: Specifications

    802.11 a/b/g/n/ac/ac-wave2 Wireless Security WEP, WPA-PSK, WPA-Enterprise (WPA/WPA2, TKIP/AES) Mounting Wall/Ceiling/Junction Box (Kits Included) Operating Temperature -10 to 70° C (14 to 158° F) Operating Humidity 5 to 95% Noncondensing Certifications CE, FCC, IC Included with the single-pack of the UAP-AC-HD...

  • Page 24: Safety Notices

    Safety Notices Read, follow, and keep these instructions. Heed all warnings. Only use attachments/accessories specified by the manufacturer. WARNING: Do not use this product in a location that can be submerged by water. WARNING: Avoid using this product during an electrical storm.

  • Page 25: Limited Warranty

    Limited Warranty www.ubnt.com/support/warranty/ The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions. Compliance Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 26 ISED Canada CAN ICES-3(A)/NMB-3(A) This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: This device may not cause interference, and This device must accept any interference, including interference that may cause undesired operation of the device. This radio transmitter (IC: 6545A-UAPACHD) has been approved by ISED Canada.

  • Page 27: Australia And New Zealand

    Australia and New Zealand Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Brazil Nota: Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados.
  • Page 28 RoHS/WEEE Compliance Statement English European Directive 2012/19/EU requires that the equipment bearing this symbol on the product and/or its packaging must not be disposed of with unsorted municipal waste. The symbol indicates that this product should be disposed of separately from regular household waste streams.
  • Page 29 Español La Directiva 2012/19/UE exige que los equipos que lleven este símbolo en el propio aparato y/o en su embalaje no deben eliminarse junto con otros residuos urbanos no seleccionados. El símbolo indica que el producto en cuestión debe separarse de los residuos domésticos convencionales con vistas a su eliminación.

  • Page 30: Declaration Of Conformity

    Íslenska [Icelandic] Hér með lýsir UBIQUITI NETWORKS yfir því að UAP‑AC‑HD er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 2014/53/EU. Fullur texti ESB samræmisyfirlýsing er að finna á eftirfarandi netfangi: www.ubnt.com/compliance...
  • Page 31 Malti [Maltese] B’dan, UBIQUITI NETWORKS, niddikjara li dan it‑tip ta’ tagħmir tar‑radju UAP‑AC‑HD huwa konformi mad‑Direttiva 2014/53/UE. Id‑dikjarazzjoni tal‑konformità tista’ tiġi kkonsultata minn www.ubnt.com/compliance Norsk [Norwegian] UBIQUITI NETWORKS erklærer herved at utstyret UAP‑AC‑HD er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 2014/53/EU. Den fulle teksten til EU‑samsvarserklæringen er tilgjengelig på...

  • Page 32: Online Resources

    . u b n t . c o m ©2016-2018 Ubiquiti Networks, Inc. All rights reserved. Ubiquiti, Ubiquiti Networks, the Ubiquiti U logo, the Ubiquiti beam logo, TOUGHCable, and UniFi are trademarks or registered trademarks of Ubiquiti Networks, Inc.

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