Troubleshooting
Action
Step 5
Check if the cables connecting the printer and the computer are
inserted in the correct ports.
Are the cables inserted in the correct ports?
Step 6
Turn off the printer, reinstall the hardware options, and then turn it
back on.
For more information, see the documentation that came with the
option.
Is the printer responding?
Step 7
Install the correct print driver.
Is the printer responding?
Step 8
Turn off the printer, wait for about 10 seconds, and then turn it back
on.
Is the printer responding?
Adjusting toner darkness
1
From the control panel, navigate to:
> Settings >
2
Select Toner Darkness, and then press
3
Adjust the setting, and then press
Job prints from the wrong tray or on the wrong paper
Action
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
> Print >
> Quality >
.
Yes
Go to step 6.
The problem is
solved
The problem is
solved
The problem is
solved.
.
Yes
Go to step 2.
173
No
Make sure to match
the following:
•
The USB cable
with the USB port
on the printer
•
The Ethernet
cable with the
Ethernet port on
the printer
Go to step 7.
Go to step 8.
Contact
customer
support.
No
Load the correct
paper size and paper
type.