Internal Option Problems - Konica Minolta bizhub 3622 User Manual

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Troubleshooting
Action
Step 6
Check if the web proxy servers are disabled.
Are the web proxy servers disabled?
Step 7
Access the Embedded Web Server.
Did the Embedded Web Server open?
Checking the printer connectivity
1
From the control panel, navigate to:
> Settings >
2
Select Network Setup Page, and then press
3
Check the first section of the network setup page, and confirm that the status is connected.
If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged
or malfunctioning. Contact your administrator for assistance.

Internal option problems

Cannot detect internal option
Action
Step 1
Turn off the printer, wait for about 10 seconds, and then turn it back
on.
Does the internal option operate correctly?
Step 2
Print a menu settings page, and then check if the internal option
appears in the Installed Features list.
Is the internal option listed in the menu settings page?
> Reports >
> Network >
Yes
Go to step 7.
The problem is
solved.
.
Yes
The problem is
solved.
Go to step 4.
142
No
Contact your
administrator.
Contact
customer
support.
No
Go to step 2.
Go to step 3.

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Troubleshooting

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Table of Contents