Conferencing Features - Polycom ReadiVoice Supplementary Manual

ReadiVoice Subscriber Guide

Conferencing Features

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The ReadiVoice system provides many conference features designed to
enhance the audio conferencing experience for you and your participants.
Some features are available only if your account is configured for them. Not all
service providers support all features. To change the configuration of your
subscriber account, contact your service provider.
The features that may be available in your conferences are described briefly
below. They're controlled either with touchtone (telephone keypad) commands
or through the Moderator.
For more information about configuring and using these features, see
Chapter 2, "Using the Moderator," and
Commands."
Help
Any participant can request help for the available commands. The requesting
participant hears a message that lists the available features and their
associated touchtone commands.
Conference Lock
You can lock a conference, preventing anyone from entering, and unlock it
again.
Conference Lock with Waiting Room
The Waiting Room feature provides a "holding area" for callers attempting to
enter a locked conference. The system asks callers to wait (on music hold)
while you're notified, and it informs you when callers are waiting.
Using either the Moderator or touchtone commands, you can speak
individually with the waiting callers and admit or disconnect each individual
caller. Or, you can unlock the conference to admit all the waiting callers at
once.
Participant Mute
All participants can mute and unmute their own line. An acknowledgment
tone confirms the mute or unmute command.
Mute All
You can simultaneously mute or unmute all lines in the conference except for
your own. However, you can't mute an operator, if one is present, and
conference participants can unmute themselves.
Listen Only
Like Mute All, Listen Only lets you simultaneously mute or unmute all lines
in the conference except for your own. But if Listen Only is on, conference
participants can't unmute themselves.
Chapter 3, "Using Touchtone
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