Sennheiser EPOS SDW 5000 Series User Manual page 54

53 IF A PRoBLeM oCCURs ...
Problem
Dongle BtD 800 UsB
does not accept new
devices (Pairing)
Guest headset is not
accepted
Busy light does not light
up
If a problem occurs that is not listed in the above table or if the problem cannot be solved with the proposed solutions,
please contact your local ePos partner for assistance.
to find a ePos partner in your country, search at www.eposaudio.com.
Restoring factory default settings (Reset)
S1 S2
1 2 3 4 5 6 7 8
SDW 5000 series headset system
Possible cause
Dongle's pairing list disturbed
Guest headset not accepted on
Master headset
Guest headset accepted too late
on Master headset
too many Guest headsets in use
UsB port is deactivated: the busy
light socket is linked to the UsB
port
S1 S2
10s
1 2 3 4 5 6 7 8
Solution
Clear the list of previously paired
X
devices.
Repeat the procedure and accept the
X
guest headset on the master.
Leave the conference with one of the
X
other headsets by pressing the hook
button on this headset.
Activate the UsB port via
X
ePos Connect.
Make sure that the base station is powered via UsB
X
cable or power supply unit.
Use a pointed object to press the set button s1 for
X
approx. 10 seconds.
the base station factory default settings are restored.
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