Related Manuals for Sennheiser EPOS SDW 5000 Series
Summary of Contents for Sennheiser EPOS SDW 5000 Series
- Page 1 SDW 5000 Series DECT Wireless Headset System SDW 10 HS SDW 30 HS SDW 60 HS SDW 3 BS SDW 5 BS BTD 800 USB User Guide...
-
Page 2: Table Of Contents
Contents Contents Package contents ...............................................2 Base stations with components........................................2 Headset with components ..........................................3 Product overview ..............................................4 overview of the base station ..........................................4 overview of the headset ............................................5 overview of the BtD 800 UsB dongle ......................................7 overview of the LeDs .............................................7 Connecting the base station ........................................9 Connecting the base station to the mains power supply............................10 Pairing and charging the headset before first use .................................10... -
Page 3: Package Contents
PACkAGe Contents Package contents In the sDW 5000 series, all headsets and base stations are compatible with each other, allowing you to combine the products to meet your needs. For safety instructions, consult the safety Guide. A list of accessories can be found on the product page at www.eposaudio.com. Base stations with components SDW 3 BS SDW 5013 &... -
Page 4: Headset With Components
PACkAGe Contents Headset with components Headset SDW 10 HS Headband Ear hook and adapter Neckband pre-mounted *the wearing style adapter is also needed for assembling the neckband (see page 21). Headset SDW 30 HS | SDW 60 HS SDW 30 HS SDW 60 HS SDW 5000 series headset system... -
Page 5: Product Overview
PRoDUCt oVeRVIeW Product overview Overview of the base station Overview of the front Headset charging dock with magnetic holder Headset battery status Microphone mute Computer Phone (sDW 5 Bs only) Mobile phone Multi-function UsB port Overview of the rear sockets SDW 5 BS SDW 3 BS Handset... -
Page 6: Overview Of The Headset
PRoDUCt oVeRVIeW Overview of the bottom Microphone volume control (sDW 5 Bs only) Reset button S1 S2 DIP switches 1 2 3 4 5 6 7 8 speaker ABC switch (sDW 5 Bs only) Overview of the headset Overview of the headset SDW 10 HS Battery compartment Charging pin* Charging contacts... - Page 7 PRoDUCt oVeRVIeW Overview of the headset SDW 30 HS Charging contacts speaker Battery compartment name plate Mute button Microphone Hook button Mute & Volume button Headset LeD Overview of the headset SDW 60 HS Charging contacts speaker name plate Battery compartment Mute button Microphone Hook button...
-
Page 8: Overview Of The Btd 800 Usb Dongle
PRoDUCt oVeRVIeW Overview of the BTD 800 USB dongle UsB plug Link LeD Link button Overview of the LEDs Overview of the base station LEDs Base station Meaning Headset microphone is active constant Headset microphone is muted Corresponding device is not in focus* Corresponding device is in focus*... - Page 9 PRoDUCt oVeRVIeW Overview of the headset LED Headset Meaning • Headset is being charged in the base station • Headset fully charged in CH 30 charger Headset is being paired to base station 0.2s 0.2s • Headset switches on • Headset successfully connected to the base station Headset switches off 0.2s 0.2s...
-
Page 10: Connecting The Base Station
ConneCtInG tHe BAse stAtIon Connecting the base station the base station controls the wireless communication to the headset. Depending on the variant you can plug in the headset system to your fixed line phone and/or your computer. Via the Bluetooth dongle BtD 800 UsB you can connect mobile phones or Bluetooth headsets. Additionally you can plug a UsB headset or speakerphone in the UsB port or the busy light UI 10 BL in the back of the base station. -
Page 11: Connecting The Base Station To The Mains Power Supply
ConneCtInG tHe BAse stAtIon Connecting the base station to the mains power supply Connect the plug of the power supply unit to the Connect the power supply unit to a wall socket. socket (marked yellow). LeD lights up red. see page 13 for supported features with and without power supply connection. -
Page 12: Connecting The Base Station To A Fixed Line Phone - Sdw 5 Bs Only
ConneCtInG tHe BAse stAtIon Connecting the base station to a fixed line phone – SDW 5 BS only Check which connection possibility is best suited for your telephone and follow the instructions in the corresponding chapter A, B, or D. Place the base station at a minimum distance of 15 cm from the fixed line phone. - Page 13 ConneCtInG tHe BAse stAtIon Connecting the base station to an optional mechanical handset lifter the handset lifter allows you to answer calls even when you are away from your desk. the ePos HsL 10 II mechanical handset lifter is available from your ePos partner. Connect the base station to the fixed line phone as Connect the handset lifter to the socket on the...
-
Page 14: Connecting The Base Station To A Computer
ConneCtInG tHe BAse stAtIon Connecting the base station to a computer Connect the UsB cable to the socket on the base Connect the UsB cable to a UsB socket on your station. computer. the operating system detects the UsB audio device “ePos sDW 5 Bs”... -
Page 15: Connecting The Base Station To Bluetooth Devices - Btd 800 Usb Only
ConneCtInG tHe BAse stAtIon Connecting the base station to Bluetooth devices – BTD 800 USB only With the dongle BtD 800 UsB you can either connect mobile phones or headsets via Bluetooth to the base station. the dongle complies with the Bluetooth 4.2 standard. Pair Bluetooth devices that support the “hands free profile” (HFP), the “headset profile”... - Page 16 ConneCtInG tHe BAse stAtIon Pairing a mobile phone or tablet via Bluetooth Press & hold Settings Bluetooth <20 cm ”Pairing“ Activate Bluetooth on your mobile phone or tablet (see Press and hold the dongle’s button for 3 seconds to the instruction manual of your device). enter pairing mode.
-
Page 17: Reconnecting/Disconnecting Bluetooth
ConneCtInG tHe BAse stAtIon Pairing a headset via Bluetooth Press & hold <20 cm ”Pairing“ Activate the pairing mode on your Bluetooth headset Press and hold the dongle’s button for 3 seconds to (see the instruction manual of your device). enter pairing mode. -
Page 18: Connecting An Optional Usb Headset Or Speakerphone
ConneCtInG tHe BAse stAtIon Connecting an optional USB headset or speakerphone You can connect an ePos UsB headset or a UsB speakerphone at any time, if for example the battery of your sDW headset is empty or to add other participants to your conference call. Connecting a USB headset Connect the headset to the socket on the base... -
Page 19: Assembling And Wearing The Headset Sdw 10 Hs
AsseMBLInG AnD WeARInG tHe HeADset sDW 10 Hs Assembling and wearing the headset SDW 10 HS You can wear the headset either with the headband, the ear hook or the neckband. pre-mounted Before assembly, remove the stickers showing where the charging pin should be inserted. Using the headset with the headband click Rotate the headset’s charging pin away from the... -
Page 20: Using The Headset With The Ear Hook
AsseMBLInG AnD WeARInG tHe HeADset sDW 10 Hs Using the headset with the ear hook Assembling the ear hook and the headset click Rotate the headset’s charging pin away from the Insert the charging pin into the holder of the wearing microphone boom. - Page 21 AsseMBLInG AnD WeARInG tHe HeADset sDW 10 Hs Adjusting the ear hook for perfect wearing comfort Fit the ear hook around your ear with the ear bud Adjust the ear hook’s height and shape. placed in your ear. Bend the flexible ear hook so that the headset sits comfortably and securely on your ear.
-
Page 22: Using The Headset With The Neckband
AsseMBLInG AnD WeARInG tHe HeADset sDW 10 Hs Using the headset with the neckband Assembling the neckband and the headset Remove the ear hook from the wearing style adapter Rotate the headset’s charging pin away from the and insert the neckband instead. Make sure the microphone boom. - Page 23 AsseMBLInG AnD WeARInG tHe HeADset sDW 10 Hs Adjusting the neckband for perfect wearing comfort Fit the neckband around your neck and both ears. Adjust the neckband’s height and angle. ensure that the ear bud is placed in your ear. Change ear bud size for optimal fit –...
-
Page 24: Detaching Headband, Ear Hook Or Neckband
AsseMBLInG AnD WeARInG tHe HeADset sDW 10 Hs Detaching headband, ear hook or neckband CAUTION Improper handling can damage the product! If the charging pin and microphone boom overlap while detaching, they can break. Rotate the charging pin as shown. Rotate the holder with the charging pin away from the Hold the headset with the one hand. -
Page 25: Adjusting And Wearing The Headset Sdw 30 Hs | Sdw 60 Hs
ADjUstInG AnD WeARInG tHe HeADset sDW 30 Hs | sDW 60 Hs Adjusting and wearing the headset SDW 30 HS | SDW 60 HS 2-3 cm Rotate the microphone boom to change wearing side. Bend and rotate the microphone boom so that the microphone is about 0.8”... -
Page 26: Labeling The Headset
LABeLInG tHe HeADset Labeling the headset SDW 10 HS SDW 30 HS TYPE SDW 60 HS PRINT SDW 10 HS: SDW 30 HS | SDW 60 HS: Detach the headband or wearing style adapter from tilt the earcup with the boom arm as shown. the headset (see page 23). -
Page 27: Configuring The Headset System
ConFIGURInG tHe HeADset sYsteM Configuring the headset system Configuring the headset system using EPOS Connect or the DIP switches You can adjust the headset system via the software ePos Connect or the DIP switches on the base station. Changes in EPOS Connect overwrite the DIP switch settings. ePos Connect offers additional settings –... - Page 28 ConFIGURInG tHe HeADset sYsteM Adjusting the radio range – DIP switch 3 If many DeCt systems are operated in a confined space, interference can occur. In this case, you should change the radio range on the DeCt systems. 100 m Switch position Function Switch position...
- Page 29 ConFIGURInG tHe HeADset sYsteM Adjusting the audio quality – DIP switch 5 Narrowband Wideband Super Wideband 300 Hz – 3.5 kHz 150 Hz – 6.8 kHz 100 Hz – 11.5 kHz Narrowband Wideband Super Full band Wideband 300 Hz – 3.5 kHz 150 Hz –...
- Page 30 ConFIGURInG tHe HeADset sYsteM Adjusting the ring tone and ring tones volume of the base station – DIP switch 7 and 8 Switch position Function Switch position Function Ringing volume Ring tone 1 High Active 1 2 3 4 5 6 1 2 3 4 5 6 7 Ringing volume Ring tone 2...
-
Page 31: Adjusting The Audio Signal For Desk Phones Using The Abc Switch - Sdw 5 Bs Only
ConFIGURInG tHe HeADset sYsteM Adjusting the audio signal for desk phones using the ABC switch – SDW 5 BS only S1 S2 Put on the headset. Press the button on the base station. 1 2 3 4 5 6 7 8 Lift the handset. -
Page 32: Setting Up And Using The Headset
settInG UP AnD UsInG tHe HeADset Setting up and using the headset Adjusting the volume CAUTION Hearing damage due to high volumes! Listening at high volume levels for long periods can lead to permanent hearing defects. set the volume to a low level before putting on the headset. Do not continuously expose yourself to high volumes. -
Page 33: Muting The Headset's Microphone
settInG UP AnD UsInG tHe HeADset Swapping the direction of the volume buttons You can change the direction of the Volume button‘s up/down function if, for example, you want to wear the headset on the other ear. SDW 10 HS: If the motion sensor is enabled, the volume keys automatically swap direction when you change the wearing side. -
Page 34: Verifying Battery Life
settInG UP AnD UsInG tHe HeADset Verifying battery life You can retrieve information on the remaining battery life at any time except when you are on a call or listening to music: Press the hook button for 1 second. the remaining battery life is announced. It is also possible to verify the remaining headset battery life at any time via the base station battery LeDs. -
Page 35: Making Calls Using The Headset System
MAkInG CALLs UsInG tHe HeADset sYsteM Making calls using the headset system In the following chapters the most important functions of the connected devices will be explained. some functions depend on the configuration of the base station (see page 26). For information on how to set up a teleconference combining multiple phone calls or headsets see chapter “setting up conference call”... -
Page 36: Making A Call
MAkInG CALLs UsInG tHe HeADset sYsteM Making a call Put on the headset. Press the hook button on the headset touch the icon on your base station to: – Computer : launch your softphone – Desk phone : activate the dial tone* –... -
Page 37: Transferring Calls To Connected Devices
MAkInG CALLs UsInG tHe HeADset sYsteM Transferring calls to connected devices Transferring the call to the optional Bluetooth/USB headset or speakerphone to transfer an active call, e. g. if the headset battery is almost flat: Double tap the icon on the base station. the call is transferred to the Bluetooth/ UsB headset or speakerphone. -
Page 38: Ending A Call
MAkInG CALLs UsInG tHe HeADset sYsteM Ending a call end the call via the audio source Place the headset into the charging cradle of the base station Press the hook button on the headset touch the icon on the base station. the call is ended. -
Page 39: Managing Multiple Calls - Two Calls From Two Audio Sources
MAkInG CALLs UsInG tHe HeADset sYsteM Managing multiple calls - two calls from two audio sources Accepting/rejecting a second call If you receive a call on a second device while you are in an active call, the corresponding LeD flashes. touch the icon on the base station corresponding to the flashing LeD double tap the headset’s hook button:... - Page 40 MAkInG CALLs UsInG tHe HeADset sYsteM Merging a held call into an active call – Mini conference touch the icon of the held call for 1 second (LeD stops flashing when merged). “Call merged“ Unmerging a call from a Mini conference and put in on hold touch the icon of the audio source with the call you want to put on hold for 1 second (LeD of unmerged call starts flashing).
-
Page 41: Setting Up Conference Call
MAkInG CALLs UsInG tHe HeADset sYsteM Setting up conference call With one base station, you can: MASTER MASTER MASTER GUEST 1 CALL 1 GUEST 2 GUEST 1 GUEST 3 CALL 2 CALL 3 • A merge up to three calls from the connected audio •... - Page 42 MAkInG CALLs UsInG tHe HeADset sYsteM Setting up a large conference with up to 4 SDW series headsets the headset system allows you to make a conference call with up to 4 sDW 5000 headsets. the first paired headset (MAsteR) is used to control the call. New MASTER New MASTER If you want to use a new MAsteR headset:...
- Page 43 MAkInG CALLs UsInG tHe HeADset sYsteM GUEST 1 MASTER GUEST 2 GUEST 3 click Call the other party. to end the call but keep the conference: the LeD lights up blue on the base station. end the call via your audio source, the base station or the GUest can leave the call by pressing the hook button the MAsteR headset.
-
Page 44: Using The Dictation Mode
UsInG tHe DICtAtIon MoDe Using the dictation mode Recording desk or mobile phone calls with the Dictation mode sDW 5000 offers a Dictation mode which allows recording of phone calls via an application on your computer. In this mode the microphone is always open towards the computer, so that a call on the desk or mobile phone can be recorded. to switch the Dictation mode on: to switch the Dictation mode off: “Dictation mode ON“... -
Page 45: Listening To Music Using The Headset
LIstenInG to MUsIC UsInG tHe HeADset Listening to music using the headset You can listen to music from your computer or mobile device. If you use the Bluetooth dongle BtD 800 with a mobile phone: Activate Bluetooth on your mobile phone. Play the music on your audio source. -
Page 46: Using The Motion Sensor
UsInG tHe MotIon sensoR Using the motion sensor the headset is equipped with a motion sensor that registers when the headset is put in or out of rest position. Enabling/disabling the motion sensor “Motion sensor on” “Motion sensor o “ Put on the headset and place the ear cup on the left Press the volume button as shown and simultaneously ear. -
Page 47: Charging The Headset And Storing The Headset System
CHARGInG tHe HeADset AnD stoRInG tHe HeADset sYsteM Charging the headset and storing the headset system Charging the headset Always place the headset at the base station to ensure that it is fully charged when needed. shortly before the rechargeable battery is about to run flat (15 minutes remaining) the voice prompt “recharge headset“ is announced in the headset. -
Page 48: Switching The Headset System Off During Extended Non-Use
CHARGInG tHe HeADset AnD stoRInG tHe HeADset sYsteM Charging the headset using the CH 30 charger | Charging several headsets simultaneously the CH 30 headset charger and the MCH 7 multi UsB power source are optional accessories. the CH 30 allows you to charge additional sDW headsets, e.g. -
Page 49: Sharing A Workplace
sHARInG A WoRkPLACe Sharing a workplace the sDW 5000 headsets and base stations are compatible with each other. If you share a workplace, you can use one base station with different headsets. Fredrik Fredrik Fredrik CH 30 Place the headset to be used into the magnetic holder Charge the headsets that are not in use with the of the base station. -
Page 50: Cleaning And Maintaining The Headset System
CLeAnInG AnD MAIntAInInG tHe HeADset sYsteM Cleaning and maintaining the headset system CAUTION Liquids can damage the electronics of the product! Liquids entering the housing of the device can cause a short circuit and damage the electronics. keep all liquids far away from the product. Do not use any cleansing agents or solvents. -
Page 51: Replacing/Removing The Headset's Rechargeable Battery
CLeAnInG AnD MAIntAInInG tHe HeADset sYsteM Replacing/removing the headset‘s rechargeable battery CAUTION Danger of damage to the product! During the warranty period, the rechargeable battery must only be replaced by an authorized ePos service center, otherwise the warranty will be null and void. Contact your ePos service center if the rechargeable battery needs to be replaced. -
Page 52: If A Problem Occurs
IF A PRoBLeM oCCURs ... If a problem occurs ... Problem Possible cause Solution Page the headset is placed Base station is not connected to Connect the base station to the mains into the base station but the mains power supply power supply. - Page 53 IF A PRoBLeM oCCURs ... Problem Possible cause Solution Page the talk time is reduced Worn-out rechargeable battery Ask a technician to replace the rechargeable battery. Large distance between base Reduce the distance if possible. Larger – station and headset distances require a higher transmission power and reduce the talk time.
- Page 54 IF A PRoBLeM oCCURs ... Problem Possible cause Solution Page Dongle BtD 800 UsB Dongle’s pairing list disturbed Clear the list of previously paired does not accept new devices. devices (Pairing) Guest headset is not Guest headset not accepted on Repeat the procedure and accept the accepted Master headset...
-
Page 55: Specifications
sPeCIFICAtIons Specifications Headset SDW 10 HS Dimensions (W x H x D) 50 x 25 x 140 mm / 1.97 x 0.98 x 5.51 in Weight with... ear hook: 44 g / 1.55 oz / 0.097 lbs headband: 58 g / 2.05 oz / 0.13 lbs neckband: 43 g / 1.52 oz / 0.095 lbs talk time... - Page 56 20% to 85% storage: 20% to 95% Trademarks the Bluetooth® word mark and logos are registered trademarks owned by Bluetooth sIG, Inc. and any use of such marks by sennheiser Communications A/s is under license. SDW 5000 series headset system...
- Page 57 Sennheiser Communications A/S Industriparken 27, DK-2750 Ballerup, Denmark www.eposaudio.com Publ. 04/20, A04 SDW 5000 series headset system...