Using The Self-Test Diagnostics; Performing The Self-Test On An Internal Drive - Plextor PX-W4012TSe Installation And User Manual

Section 4: Maintenance and Troubleshooting

Using the Self-Test Diagnostics

The PlexWriter contains a set of self-test diagnostics that can help isolate trouble and
determine if a problem is in the drive or elsewhere. This tests three functions of the
drive: write, random access, and verify.

Performing the Self-Test on an Internal Drive

This procedure details how to perform the self-test procedure on an internal drive.
NOTE: Using the self-test diagnostics on an internal drive requires opening the
computer and removing the SCSI cable from the drive, then replacing the cable at the
end of the test. If you previously installed the PlexWriter in your computer, you should
have no fear of the simple procedures that are required. However, if you're are not
comfortable with opening your PC or Macintosh and disconnecting cables, you may
want to let someone with more experience handle this aspect of troubleshooting for
you.
What you'll need:
To perform the test you'll need:
• Tools to remove the computer's cover
• The spare jumpers shipped with your drive
• A blank piece of Plextor-recommended CD-R media for the CD write/read test.
(See "Recommended Media" on page 41, or visit our web site.)
To perform the CD write/read test:
1. Turn the computer's power OFF, unplug it from its power source, and open the
computer to gain access to the rear of the PlexWriter drive. Typically, this
involves loosening or removing several screws on the back panel of your
computer and sliding off the cover.
CAUTION: Before you attempt to open your computer be sure to properly ground
yourself by wearing an anti-static wristband. This will help prevent static damage to
your computer system.
2. You should be able to see the back of the PlexWriter drive connected to the SCSI
cable, power connector, and, optionally, an analog sound cable and/or an SPDIF
cable.
NOTE: You may have to remove the drive from the computer to perform the next two
steps.
3. Hold the SCSI cable at or near the base of its connection to the PlexWriter.
Carefully remove the SCSI cable from the PlexWriter by pulling the cable gently
rearward.
36
PlexWriter 40/12/40S Installation and Users Manual