Warranty Information - Plextor PX-R820Te Operation Manual

Warranty Information

PLEXTOR CORP. ("PLEXTOR") warrants your PlexWriter 8/20 against any defect in
material and workmanship, under normal use, for a period of one year following its date
of purchase. In the event this product is found to be defective within the warranty
period, PLEXTOR will, at its option, repair or replace the defective unit.
This warranty is void if: a) the unit is operated or stored under abnormal use and
maintenance conditions; b) if the unit is repaired, modified, or altered, unless such
repair, modification or alteration is expressly authorized in writing by PLEXTOR; c) if the
unit is subject to abuse, neglect, lightning strike, electrical fault, improper packaging, or
accident; d) if the unit is installed improperly; or e) if the serial number of the unit is
defaced or missing.
PLEXTOR will not, under any circumstances, be liable for direct, special, or consequential
damages such as, but not limited to, damage or loss of property or equipment, loss of profits
or revenues, cost of replacement goods, or expense or inconvenience caused by service
interruptions. Under no circumstances will any person be entitled to any sum greater than
the purchase price paid for the unit.
To obtain warranty service, you must contact PLEXTOR's Technical Support Department
by calling 800-886-3935. They will attempt to diagnose and correct your problem by
phone. If the unit does not function properly, they will issue a Return Material
Authorization (RMA) number. You may be asked to furnish proof of purchase to confirm
that the unit is still under warranty.
All drives returned to PLEXTOR must be securely packaged and shipped postage
prepaid. All product returns must be authorized in advance by PLEXTOR's Technical
Support Department. Authorization is confirmed by issuance of the RMA number,
which must be written prominently on the outside of the box in which the defective unit
is returned to PLEXTOR.
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PX-R820T OPERATION MANUAL