Plextor PX-R820Te Operation Manual

Internal and external cd recorder/writer

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Model PX-R820Ti Internal and PX-R820Te External
CD Recorder/Reader
Operation Manual
March 1999

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Table of Contents
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Summary of Contents for Plextor PX-R820Te

  • Page 1 Model PX-R820Ti Internal and PX-R820Te External CD Recorder/Reader Operation Manual March 1999...
  • Page 2 The laser beam emitted from the optical pickup is invisible. Accordingly: • Do not open the optical pickup housing. • Obtain service only from Plextor-authorized personnel. LASER INFORMATION These products have been designed and manufactured according to IEC 825-1 on the Safety of Laser products.
  • Page 3 CD Recorder/Reader PX-R820Ti Internal PX-R820Te External...
  • Page 4 Plextor reserves the right to make improvements in the products described in this manual at any time without prior notice. Plextor makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
  • Page 5: Table Of Contents

    PX-R820Ti Internal Drive ......13 PX-R820Te External Drive ......16 Other Switch/Jumper Settings .
  • Page 6 Appendix: Windows 95/98 Installation Guide ..62 About Plextor ....... . 77...
  • Page 7: Introduction

    Thank you for purchasing the Plextor PlexWriter 8/20, a high performance and reliable CD Reader/Recorder. We appreciate the confidence you have shown in us. Our goal is to put you — and keep you — on the leading edge of CD technology.
  • Page 8: Box Contents

    YOUR OBJECTIVE: YOUR METHOD: What you find in your Plextor box depends on two factors: 1) what configuration you purchased; and 2) what the company that sold you the box put in — or took out — while it was in their possession.
  • Page 9: Internal Drives

    Use the following tables to check the contents of your box: PX-R820Ti Internal Drives CD-R drive 4 mounting screws Approved CD-R media (1 piece) Plextor CD with bundled software, Plextor Manager, and CD Res-Q SCSI interface board and manual* Audio cable* SCSI cable* Plextor operation manual* Warranty registration card...
  • Page 10: External Drives

    CHAPTER 2 — Box Contents PX-R820Te External Drives CD-R drive Approved CD-R media (1 piece) Plextor CD with bundled software, Plextor Manager, and CD Res-Q SCSI interface board and manual* Audio cable* Power cable SCSI cable* Plextor operation manual* Warranty registration card * Please see Chapter 13, page 59, for locations to purchase additional or replacement accessories.
  • Page 11: A Gentle Reminder

    Therefore, please ship your drive in the safest manner possible. We believe your drive will be most secure if it is shipped in a Plextor box. We hope you will never have to ship your drive back to us. If you do, however, we hope you will send it packaged in a Plextor box.
  • Page 12: What Else Do I Need

    SCSI controller. Software Only packages are for those who need a Plextor CD-R drive but prefer to use their own sources for all the accessories. If you purchased a software kit, you will need to select cables and a SCSI controller.
  • Page 13 Premastering Software In order to create CD-R discs, you will need to have premastering software installed on your computer system. You can check our web site (www.plextor.com) for an updated list. We provide premastering software kits in retail packaging for your convenience.
  • Page 14: Precautions

    Please read this manual carefully and keep it handy for easy reference. Use this manual for installation, operation, and troubleshooting. See your dealer or call Plextor’s Technical Support Department should your drive require repair or service. Do not put your computer monitor (or any other device weighing more than 30 lbs.) on top of the PlexWriter 8/20 external drive.
  • Page 15: Drive Features

    YOUR TASK: YOUR OBJECTIVE: YOUR METHOD: FRONT PANEL—Internal and External Drive Door Closed Tray Front Door Headphone Jack Volume Control DISC Indicator Tray Front Door: Attached to tray drawer. Eject Button: Push to eject tray. During CD play mode, playback is stopped when pressed once and the disc ejects when pressed twice.
  • Page 16: Px-R820Ti Internal Drive-Rear Panel

    CHAPTER 5 — Drive Features ON/READ Indicator: Green when power is ON and no disc is in drive. Green flashing when disc is being accessed. Disc Indicator: Green when disc is in the drive and power is ON. Volume Control: Controls volume of headphone jack. This control has no effect on the rear panel audio outputs.
  • Page 17: Px-R820Te External Drive-Rear Panel

    PX-R820Te External Drive—REAR PANEL SCSI Interface Connector DIP Switches: Use to select parity, termination, test, block size, or eject lock. Leave these jumpers at their factory settings unless one or more of the following situations pertain to you: Termination: Review Chapter 7 to determine if you need to turn your terminator switch OFF.
  • Page 18: Drive Switch/Jumper/Dial Settings

    You should leave the jumpers found on the rear panel of the PX-R820Ti and the switches and rotary dial found on the rear panel of the PX-R820Te at their factory settings, unless: 1) you plan to use another SCSI peripheral (e.g., CD-ROM, hard disk, scanner) with your computer system in addition to your CD-R drive;...
  • Page 19: Px-R820Ti Internal Drive

    PX-R820Ti Internal Drive Factory Setting of Jumper Block The functions shown are ON if the jumpers are installed and OFF if the jumpers are removed. The jumpers are set by the factory as follows: Installing and Removing Jumpers Ensure power to the drive is OFF before installing or removing jumpers. To remove a jumper, pull it off with your fingers or a pair of needle-nose pliers.
  • Page 20: Scsi Id Number

    15 external drives with total cable length under 1.5 meters. If you bought a Plextor kit with a SCSI interface board, both the drive and the board are SCAM compliant, which means each time you turn on your computer, the drive will internally reset its SCSI ID to avoid any conflict.
  • Page 21 Changing the SCSI ID: PX-R820Ti The SCSI ID number of the PX-R820Ti is determined by the placement of jumpers on Pins 1, 2, and 3. To find the location of Pin 1, Pin 2, and Pin 3, refer to the diagram on page 13. To change the SCSI ID number, follow the chart below.
  • Page 22: Px-R820Te External Drive

    CAUTION: Turn the drive’s power OFF before changing the setting of the dial or DIP switches. The SCSI ID number of the PX-R820Te is determined by the position of the pointer on the SCSI ID rotary dial. The drive will arrive with its SCSI ID set to 4.
  • Page 23: Other Switch/Jumper Settings

    Other Switch/Jumper Settings— PX-R820Ti/PX-R820Te The remaining switches (external drives) and jumpers (internal drives) are: Parity Leave this ON. The parity check provided by the ON setting enhances the reliability of the SCSI bus. Set to OFF only if your computer system or SCSI controller specifically requests that pari- ty be disabled.
  • Page 24: Termination

    This should not be confused with termination itself. Termination power can and should be provided by at least one device attached to your SCSI host adapter. Your Plextor drive automatically supplies termination power. Any additional devices supplying termination power will not cause any problems.
  • Page 25: Internal Termination

    REMEMBER: Only the last SCSI peripheral in a daisy chain should have termination enabled. If you have any SCSI devices chained after your PlexWriter, you must disable or turn OFF the PlexWriter’s termination using the following instructions: The PlexWriter internal drive is shipped from the factory with its termination enabled (ON).
  • Page 26: Hardware Installation

    PlexWriter 8/20 uses a SCSI interface as its link. Plextor strongly recommends the use of a high performance bus-mastering SCSI interface board, preferably a PCI card. You may have purchased a Plextor kit with such a board included. If you purchased your PlexWriter 8/20 without a SCSI interface board, we suggest you do not connect it to a non-bus-mastering interface board (PIO).
  • Page 27: Board Installation

    YOUR TASK: YOUR OBJECTIVE: YOUR METHOD: Let us point out that this is a CD-R drive installation and operation manual — it is not a SCSI interface board operation manual. Unless you purchased a SCSI interface board (and its accompanying manual) bundled in the same box with a PlexWriter 8/20, we have no way of knowing which type of board you elect to use.
  • Page 28 CHAPTER 8 — Hardware Installation To remove your computer’s cover, follow the directions provided by your computer’s manufacturer. Typically, this involves loosening or removing several screws on the back panel of your computer and sliding off your computer’s cover. Carefully remove the SCSI interface board from its packaging. Select a vacant slot in your computer where you will install the board (refer to the manual packaged with your interface board for instructions as to which slot in your system to use).
  • Page 29 CHAPTER 8 — Hardware Installation Once you have successfully inserted the board, fasten it in place using the cover plate screw that you removed earlier. PX-R820T OPERATION MANUAL...
  • Page 30: Drive Positioning

    CHAPTER 8 — Hardware Installation YOUR TASK: YOUR OBJECTIVE: YOUR METHOD: The PlexWriter 8/20 should only be installed horizontally. When the drive is in a vertical position, the disc may not always be flat against the tray drawer. The write head may lose contact with the disc surface and cause write errors during recording.
  • Page 31: Mounting An Internal Drive

    The drive can be mounted directly into your computer. CAUTION: Do not mount your drive in your computer using screws other than those supplied by Plextor. You may damage the drive if you insert screws that are too long.
  • Page 32 CHAPTER 8 — Hardware Installation If you must use mounting rails, install them as shown below: NOTE: Plextor does not provide rails. If rails are necessary, it is up to the computer/chassis manufacturer to provide them. There are four holes provided on each side of the drive. To mount an internal drive in most computers, the rails should be fastened to the lower pair of holes.
  • Page 33 Cable Connections You must make a minimum of two cable connections to your CD-R drive. A third cable connection will need to be made if you are using a soundboard in your computer and plan to connect the PlexWriter’s audio output to the audio connector on the soundboard.
  • Page 34 CHAPTER 8 — Hardware Installation The easiest way to install your SCSI cable is to plug it into the SCSI connector on the rear panel of the drive before you insert the drive into your computer. Then you can thread the cable through the front of the open bay you plan to use and back toward the SCSI interface board.
  • Page 35: External Drive Installation

    See Chapters 6 and 7 for information on how to change these settings. If you are installing a single PX-R820Te external drive, connect it as shown on the next page.
  • Page 36 CHAPTER 8 — Hardware Installation PC Connection SCSI Interface Board SCSI Cable Personal Computer PX-R820Te Rear Panel AC Power Supply PX-R820T OPERATION MANUAL...
  • Page 37 If you are installing more than one PX-R820Te external drive (or one PX-R820Te and other external SCSI peripherals), connect them as shown below: NOTE: Performance of SCSI devices may suffer if total cable length in daisy chain plus cabling in external case exceeds 1.5 meters. Assume cabling in external case equals about 20cm when adding up total cable length.
  • Page 38: Regarding Soundcards And Audio Cables

    Once you have successfully installed the soundboard in your computer, you can continue below for a description of the different cable connections that need to be made. Plextor strongly suggests you not use the SCSI connection on your soundcard to control your PlexWriter 8/20.
  • Page 39: Software Device Driver Installation

    PlexWriter 8/20. The lack of a device driver, or the use of an improper version of a device driver, are the most common causes of calls to Plextor’s Technical Support Department.
  • Page 40 CD-R drive and PC are correct and that all switches, dials, and termination are set properly. If you are using a PX-R820Te external drive, turn the power switch to OFF. Once the drive installation is complete, remember to turn the drive’s power ON before turning your computer on.
  • Page 41: Using Cd-Rom/Cd-R Discs And Trays

    Using CD-ROM/CD-R Discs and Trays YOUR TASK: YOUR OBJECTIVE: YOUR METHOD: Tray Loading and Operating 1) While the drive is powered up, push the Eject button. The tray drawer will slide out in 2–3 seconds. 2) Lay the bare CD into the depression in the tray, label side up.
  • Page 42: Handling Cd-R Media

    CHAPTER 10 — Using CD-ROM Discs and Trays Handling CD-R Media Care should be taken when handling CD-R media. Dust, scratches, and finger prints on the data side of the disc can cause write errors during recording. When picking up or holding CD-R media, you can either place your fingers only on the outer edge of the disc or place one finger through the center hole and one finger along the outer edge.
  • Page 43: How To Play Audio Cds On Your Drive

    NOTE: The volume control on the front panel of your drive adjusts only the sound level of the headphone jack. It has no impact on the volume level of the rear panel audio outputs. Plextor Manager software can — CHAPTER 11 —...
  • Page 44 CHAPTER 11 — How to Play Audio CDs on Your Drive control volume level of the signal from the rear panel audio outputs. Please refer to the Plextor Manager manual for information regarding this function. PX-R820T OPERATION MANUAL...
  • Page 45 CHAPTER 11 — How to Play Audio CDs on Your Drive PX-R820Ti or PX-R820Te Stereo Mini-Plug (To headphone jack) Audio Amplifier Audio Input RCA-Type Plugs PX-R820Te (To audio out) Audio Amplifier Audio Input RCA-Type Plugs PX-R820T OPERATION MANUAL...
  • Page 46: Troubleshooting

    Gain a better understanding of how your drive operates. Attempt to prevent problems before they occur. Quickly fix many simple problems on your own, rather than wait for assistance from a Plextor representative. Read this entire section. Many of the problems discussed happen only rarely.
  • Page 47: Upgrading Firmware

    The PlexWriter 8/20 has the ability to upload new firmware to the drive. Typically, Plextor creates new firmware revisions to meet the peculiar needs of large computer manufacturers. It is rare that these will impact the performance or operation of your drive. However, if you have proceeded through this chap- ter with no result, you should check out our web site to learn about the latest firmware.
  • Page 48: Pc Compatibles: Inital Installation

    If after further sleuthing you cannot solve the issue, please contact Plextor’s Technical Support Department (see Chapter 13). 12.1 PC Compatibles: Initial Installation Symptoms • No sound when running a program Possible Causes and Solutions Application Does Not Use CD-Audio...
  • Page 49 cannot hear sound when you play a CD-ROM disc, you may have configured your soundboard incorrectly. Check the troubleshooting section of your soundboard manual for further advice. If you have a soundboard, but you cannot hear an audio CD when it is played, check the following: Improper/Missing Audio Cable If you use a soundboard, you must connect the soundboard to your CD-R drive with an audio cable.
  • Page 50 Possible Causes and Solutions Device Drivers Need to Be Updated If you purchased a SCSI card in a Plextor kit, contact Plextor Technical Support for device driver information. If you purchased your SCSI card separately, please contact the manufacturer of that card.
  • Page 51 If the SCSI device driver cannot be loaded properly, either a software or hardware conflict exists. Software conflicts are generally caused by memory managers; hardware conflicts by two peripherals vying for the same address space. Please read the next two sections on Software and Hardware conflicts. Software Conflict with Other Device Drivers The SCSI interface board normally designates the device driver as the first device driver loaded by the computer.
  • Page 52 CHAPTER 12 — Troubleshooting SCSI Interface Board Not Properly Seated If the SCSI interface board is not fully seated into the computer’s expansion slot, the device driver software will not recognize it. Inspect the interface board where it seats into the connector on your computer’s motherboard. There should not be more than a small gap between the interface board and the connector.
  • Page 53 CONFIG.SYS file would look something like this: DEVICE=C:\SCSI\ASPI8DOS.SYS (ASPI Manager for AHA2940 controller) DEVICE=C:\SCSI\ASPICD.SYS /D:DEVICE_NAME (ASPI Manager CD-ROM driver) When using the Plextor driver (PLEXTOR.SYS) instead of ASPICD.SYS: DEVICE=C:\PROGRA~1\PLEXTOR\PLEXTOR.SYS /D:DEVICE_NAME (ASPI Manager CD-ROM driver) Symptoms • No device found •...
  • Page 54 Audio CD Disc in the Drive Plextor CD-R drives are capable of playing high-quality audio when used with appropriate audio playback software, or when the drive is set to Audio CD play mode (see Chapter 11). Since audio compact discs do not have computer data, typing computer commands while a CD-Audio disc is in your drive will result in an error message.
  • Page 55: 12.2 Pc Compatibles: Existing Installations

    12.2 PC Compatibles: Existing Installations Symptoms • Invalid drive specification • No device found • Drive not responding Possible Causes and Solutions Drive Is Not On If you have a PlexWriter external drive, check that its front-panel power switch is ON. If the drive is the internal model, ensure the power cord from your computer’s power supply is plugged firmly into the drive power connector.
  • Page 56 Improper SCSI Bus Termination Ensure that only the last peripheral on the SCSI bus is terminated (see Chapter 7). Some peripherals have a setting marked “Termination Power” instead of “Terminator.” Ensure that termination power switches are set correctly. Defective CD-ROM/CD-R Disc Fingerprints, contaminants, or deep scratches on the disc’s surface may prevent the drive from reading or writing data.
  • Page 57 Possible Causes and Solutions Audio CD Disc in the Drive Plextor CD-ROM drives are capable of playing high-quality audio when used with appropriate audio playback software or when the drive is set to Audio CD play mode (see Chapter 11). Since audio compact discs do not have computer data, typing standard data commands when a CD-Audio disc is in the drive will result in an error message.
  • Page 58 Symptom • CDR103—Not High Sierra Format Possible Causes and Solutions Incorrect Jumper Setting You might have the block jumper set to ON. (If you have an internal drive, see page 13. If you have an external drive, see page 16). Hardware Conflict If the SCSI interface board uses DMA channels, try changing the selected DMA channel.
  • Page 59 Chapter 10. If there is no foreign substance on the disc, you may wish to contact the disc manufacturer for a replacement. In DOS or Windows (3.x, 95, 98, NT), use Plextor Manager to lower the drive speed. Symptom •...
  • Page 60: 12.3 Apple Macintosh

    CHAPTER 12 — Troubleshooting If not, this will cause the drive to eject the CD. An incorrectly written CD-R disc, or a damaged, scratched, or otherwise unreadable CD will cause this same symptom. Inserting a known good disc will correct this problem. 12.3 Apple Macintosh Symptoms •...
  • Page 61 CHAPTER 12 — Troubleshooting Symptom • Low performance of CD-ROM application software Possible Cause and Solution System Set for Virtual Memory If your Macintosh is using System 7 and is in Virtual Mode, it may exhibit slow performance during real-time graphics and animation. This is because your hard disk drive and CD-R drive must use your computer’s SCSI bus almost simultaneously.
  • Page 62: Contacting Plextor's Technical Support Department

    Questions (FAQ) section of our web site to assist you in troubleshooting the problem on your own. NOTE: We encourage you to go to the Plextor web site (www.plextor.com) before attempting to contact Technical Support. The answers to the most common questions callers ask can be found quickly in the FAQ area.
  • Page 63: How To Contact Us

    There are three ways for you to contact Plextor’s Technical Support Department: 1) Send us email at support@plextor.com or visit our web site for answers to Frequently Asked Questions. 2) Send a fax to the attention of the Technical Support Department at 408-986-1010.
  • Page 64: Returns

    You must receive an RMA (Returned Materials Authorization) number from our Technical Support Department before any Plextor CD-R drive can be returned for repair or replacement. Any drive sent to Plextor without an RMA number will not be accepted. Drives must be sent postage prepaid. We recommend that you insure your shipment, as Plextor cannot be held responsible for any damage that may occur during shipment.
  • Page 65: Helpful Contacts

    Mac device drivers Pacific Inter Connects Audio cables Plextor Recommend SCSI boards, audio cables, and all other technical support needs Testa CD Labs CD-Tach Performance Benchmarks CHAPTER 13 — Contacting Plextor’s Technical Support Department Helpful Contacts PHONE 408-945-8600 408-262-2533 800-525-7443 408-383-9612 800-390-9328...
  • Page 66: Specifications

    PX-R820Ti/e Internal/External Disc Useable Formats CD-DA; CD-ROM (Mode 1); CD-ROM (Mixed Mode); Read and Write CD-ROM & CD-DA; CD-ROM XA; Mode 2 Form 1 and Form 2; Mode 2 Mixed Form, CD-I; Photo CD; CD-EXTRA Disc Type ISO 9660-HFS; Rockridge; PhotoCD, Video CD; CD-I; CD-Extra (CD-Plus);...
  • Page 67: Environmental Conditions

    Front Panel Eject Auto Eject; Manual Emergency Eject Lights DISC IN; ON/BUSY; Write; L.H. Disc Loading Auto Headphone Jack Stereo Minijack, 0.8V at 32 Ohms Volume Control Wheel Knob CD-Audio Controls Play/Track Advance; Stop/Eject Rear Panel Power Supply Internal: DC +5V at Average 0.78A (peak 0.93A); External: AC 100-240V 50/60 Hz, 0.3A (Auto Switching) Power Switch External: Tumbler Type;...
  • Page 68: Appendix: Windows 95/98 Installation Guide

    PlexWriter as a recorder. If you purchased your SCSI controller in a Plextor kit, you can use either the Windows 95/98 CD or the Plextor Manager disc to provide the necessary file, when applicable. If you purchased your new SCSI controller from another source, you must use the Windows 95/98 CD.
  • Page 69 Plextor drive is fully SCAM capable. Benevolent folks that we are, if you bought a Plextor “kit” you also have a SCAM capable SCSI controller in front of you — wouldn’t make much sense to sell you a true Plug and Play drive and some old technology controller board, would it? You can also buy SCAM capable controller kits off the shelf at most computer stores now.
  • Page 70 Plug and Play BIOS. Go to the section titled Non-Plug and Play Installation (page 68). 3) You did not buy a Plextor kit and have an older SCSI board that is not SCAM capable. Go to the section titled Non-SCAM Installation (page 71).
  • Page 71: Install Hardware

    If you do put in your Microsoft disk or CD, Windows 95/98 may automatically load the non-SCAM capable file for the SCSI controller we provided. Instead, if you purchased a Plextor kit with SCSI controller, insert the Plextor Manager disk. This disk has the SCAM capable support file for your SCSI controller to complete your Plug and Play CD-ROM environment.
  • Page 72 SCSI ID number. If so, you have just seen visual proof of Plextor’s SCAM capabilities. Get out your favorite or most useful CD and enjoy or install premastering software and write your own.
  • Page 73 Windows 95/98 Add New Hardware Wizard to load it. If Windows 95/98 did load a file during the configuration process, and you have another SCSI device besides your Plextor CD-R drive, then you prob- ably have a conflict with your SCSI IDs. In other words, Windows 95/98 loaded a non-SCAM capable support file.
  • Page 74 APPENDIX — Windows 95/98 Installation Guide this floppy may be available on Plextor’s web site. If you do not locate the files on our web site, contact Technical Support by following the instructions in Chapter 13. They can help you locate the files or send them to you via email.
  • Page 75 SCSI controller we provided. Instead, if you purchased a Plextor kit with SCSI controller, insert the Plextor Manager disc. This disc has the SCAM capable support file for your SCSI controller to complete your Plug and Play environment. After inserting the disc, select Browse in the dialog box and then select the appropriate drive letter (probably A:\).
  • Page 76 Windows 95/98 Add New Hardware Wizard to load it. If Windows 95/98 did load a file during the configuration process, and you have another SCSI device besides your Plextor drive, then you probably have a conflict with your SCSI IDs. In other words, Windows 95/98 loaded a non-SCAM capable support file.
  • Page 77 SCSI controller manufacturer. If you cannot reach them, or they cannot help you, contact Plextor’s Technical Support Department. Non-SCAM Installation Install Hardware Refer to Chapter 8 for instructions on installing your SCSI controller, cabling, and CD-ROM drive. If your non-PCI controller has Plug and Play features, but your computer system is not supporting Plug and Play, you will need to disable the Plug and Play capabilities on your SCSI controller.
  • Page 78 If things are not working correctly, there are three likely problems: 1) You might have inadvertently copied the SCSI controller support files on the Plextor Manager disk into your Windows subdirectory. It is possible the SCAM files on our disk are not properly supporting your controller.
  • Page 79 “Non-SCAM Installation” section on page 71. Install Software In order to use your Plextor drive under DOS or Windows 3.x to upgrade to Windows 95, you must have a device driver to support it. If you just installed a new SCSI controller that you did not purchase from us, you also need to load what is called an “ASPI Manager”...
  • Page 80 Install Windows 95/98 Insert your Windows 95/98 CD into your new Plextor CD-R drive and follow Microsoft’s instructions for upgrading. During the installation process, Windows 95/98 will attempt to find and install support for your SCSI...
  • Page 81 Plextor drive under Windows 95/98. However, our device driver is written in 16-bit code and has not been fully tested under Windows 95/98. In addition, all the utilities (and more) available in 16-bit code Plextor Manager are also available in 32-bit code Plextor Manager. Therefore, we recommend that you disable the driver.
  • Page 82 APPENDIX — Windows 95/98 Installation Guide This displays all the SCSI controllers currently installed in your system. In the box called Driver Status, the message should be This Device Is Working Properly. If you get this message, you can now make full use of your CD-R drive with the Windows 95/98 32-bit support.
  • Page 83: About Plextor

    Plextor has offices in Asia, the Americas, and Europe. Plextor first opened an office in California’s Silicon Valley in 1990. Rapid growth has required it to move twice since then to larger offices. Plextor now occupies a 30,000 sq. ft. facility in Santa Clara, California, which is staffed by sales, marketing, technical support, engineering, administrative, and shipping personnel.
  • Page 84 10th generation PX-12CS/12TS 11th generation PX-20TS 12th generation PX-32CS/PX-32TS 13th generation PX-40TS/TSUW Model 1st generation PX-R24CS 2nd generation PX-R412CS 3rd generation PX-R820T PX-R820T OPERATION MANUAL Plextor CD-ROM Drives Model Introduced 1990 1991 1992 1993 1994 1994 1995 1995 1996 1996 1997...
  • Page 85: Warranty Information

    PLEXTOR; c) if the unit is subject to abuse, neglect, lightning strike, electrical fault, improper packaging, or accident;...
  • Page 86 PX-R820T OPERATION MANUAL...
  • Page 88 PLEXTOR (U.S.A.) 4255 Burton Drive, Santa Clara, CA 95054 Web Site: www.plextor.com email: support@plextor.com Phone: 408-980-1838 FAX: 408-986-1010 BBS: 408-986-1569 Toll Free: 800-886-3935 PLEXTOR (Japan) 8F Kyodo-building 1-4-21 Yaesu Chuou-ku, Tokyo, Japan 103 Web Site: www.plextor.co.jp Phone: 81-3-3517-8061 FAX: 81-3-3517-8065...

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