A Gentle Reminder - Plextor PX-R820Te Operation Manual

Internal and external cd recorder/writer

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Table Of Contents

Table of Contents

YOUR TASK:

YOUR OBJECTIVE:

YOUR METHOD:

If you received your PlexWriter 8/20 CD-R drive in a Plextor box, you should

save the box after you have installed your drive. There are many sets of hands

— some of them potentially unfriendly — that a PlexWriter 8/20 might go

through on its way from us to you. Our box and its packaging material were

designed and drop tested to ensure that your PlexWriter 8/20 can endure

rough treatment and still arrive in working order.

We advise you to hold on to your box in case you should ever need to return

your drive to Plextor for any reason. Unfortunately, some of our customers

have not held on to their boxes and have had to resort to some

less-than-secure methods to get drives back to us. We have received drives in

a shoebox, in an unpadded express mail envelope, and in a box filled with

buttered popcorn.

We cannot assume liability for any damage your drive sustains during

shipment. Therefore, please ship your drive in the safest manner possible. We

believe your drive will be most secure if it is shipped in a Plextor box. We

hope you will never have to ship your drive back to us. If you do, however,

we hope you will send it packaged in a Plextor box.

If you did not receive a Plextor box (for example, your drive came pre-installed

in a computer), we recommend that you pay a packaging store (e.g., Mail

Boxes Etc.) in your area to ship your drive. The drives that we have received

from most packaging stores have arrived in good shape. If you don't have a

packaging store in your area, call our Technical Support Department for

packaging pointers before you ship your drive. In fact, you must call our

Technical Support Department to get an RMA number before returning any

drive (see Chapter 13).