Troubleshooting; Service And Repairs - Porter-Cable PC18CHD Instruction Manual

• Unit will not start.
Problem
• Battery pack will not charge. • Battery pack not inserted into charger. • Insert battery pack into
SPECIAL NOTES FOR USE WITH LITHIUM BATTERIES
• Unit shuts off abruptly.
For assistance with your product, visit our website at www.portercable.com for a list of
service centers, or call the PORTER-CABLE Customer Care Center at (888) 848-5175.
All quality tools will eventually require servicing and/or replacement of parts. For information about

Service and Repairs

PORTER-CABLE, its factory service centers or authorized warranty service centers, visit our
website at www.portercable.com or call our Customer Care Center at (888) 848-5175. All repairs
made by our service centers are fully guaranteed against defective material and workmanship. We
cannot guarantee repairs made or attempted by others.
You can also write to us for information at PORTER-CABLE, 4825 Highway 45 North, Jackson,
Tennessee 38305, (888) 848-5175 - Attention: Product Service. Be sure to include all of the
information shown on the nameplate of your tool (model number, type, serial number, etc.).
WARNING:
Accessories
Since accessories, other than those offered by PORTER-CABLE,
have not been tested with this product, use of such accessories with this tool could be
hazardous. To reduce the risk of injury, only PORTER-CABLE recommended
accessories should be used with this product.
A complete line of accessories is available from your PORTER-CABLE Factory Service
Center or a PORTER-CABLE Authorized Warranty Service Center. Please visit our
Web Site www.portercable.com for a catalog or for the name of your nearest supplier.

Troubleshooting

• Battery pack not installed properly.
Possible Cause
• Battery pack not charged.
• Charger not plugged in.
• Surrounding air temperature
too hot or too cold.
• Battery pack has reached its
maximum thermal limit.
• Out of charge. ( To
maximize the life of the
battery pack it is designed
to shutoff abruptly when
the charge is depleted.)
12
• Check battery pack
Possible Solution
installation.
• Check battery pack
charging requirements.
charger until LED
appears.
• Plug charger into a
working outlet. Refer to
"Important Charging Notes"
for more details.
• Move charger and battery
pack to a surrounding air
temperature of above 40
degrees F (4,5°C) or below
105 degrees F (+40,5°C).
•Allow battery pack to cool
down.
• Place on charger and
allow to charge.