VeriFone VX 680 User Manual
  1. Manuals
  2. Brands
  3. VeriFone Manuals
  4. Payment Terminal
  5. VX 680
  6. User manual
VeriFone VX 680 User Manual

VeriFone VX 680 User Manual

Hide thumbs Also See for VX 680:
Table of Contents

Advertisement

Quick Links

Download this manual
Verifone
VX 680
User Guide

Advertisement

Table of Contents
loading

Related Manuals for VeriFone VX 680

Summary of Contents for VeriFone VX 680

  • Page 1 Verifone VX 680 User Guide...

  • Page 2: Table Of Contents

    Introduction The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include Terminal Features errors or omissions. The illustration below highlights the features of the terminal. The descriptions are detailed below to help you VeriFone and the VeriFone logo are registered trademarks of VeriFone.

  • Page 3: Changing Paper Roll

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Training Mode Changing Paper Roll Before using the terminal for live transactions we advise that you take 5 minutes to familiarise yourself by 1. Hook your finger under the latch on the rear of the terminal and lift up to swing the paper roll cover processing some transactions in Training Mode.

  • Page 4: Financial Transactions

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk The terminal now requires a PIN to be entered. Select ‘Yes’ to enter Training Mode. Type in the PIN and press the green Enter key to continue. When you need to exit Training Mode, repeat the above process and Select ‘No’. Press the red Cancel button to return the terminal to the idle screen The terminal will contact the acquiring Host for an AUTH code and will display the When Training mode is enabled, the main screen of the terminal will display ‘Training’...

  • Page 5: Customer Not Present (Cnp) / Manual (Keyed) Transaction

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Customer Not Present (CNP) / Manual (Keyed) Transaction The following screen will then be displayed. From the idle screen, select the ‘Sale’ option. When prompted, tap your card onto the contactless card reader until a short beep is produced.

  • Page 6: Sale With Gratuity

    The terminal will ask the customer if they wish to add a Gratuity. Selecting ‘Yes’ will take them to the next step. If ‘No’ is selected then the terminal will continue the VeriFone recommend that the AVS and CSC guidelines distributed by your Acquirer’s Merchant Services transaction as a normal sale.

  • Page 7: Pre-Auth / Pre-Auth Top Up

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Pre-Auth / Pre-Auth Top Up The terminal will now present the customer with three pre-determined gratuity options (5%, 10% and 15%) and the option to add a specific amount. Please note that the gratuity amount entered cannot exceed the value of the original transaction ** This is not a standard feature on a terminal.

  • Page 8: Completion

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk The merchant receipt copy will now be printed and the terminal will prompt if a customer’s copy of the receipt is required. Either select the option for ‘Yes’, or the At this stage the terminal will prompt for the AUTH code from the original Pre-Auth option for ‘No’.
  • Page 9 www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Now key in the value of the transaction and press the Enter key. The terminal will now communicate with the Bank’s Host system and obtain an AUTH Code. Once complete, a receipt will be printed. If a mistake is made press the yellow back space key to delete the amount and try again.

  • Page 10: Refund

    www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk Refund Reports Chip and PIN Reconciliation Report From the idle screen, select ‘Refund’. At the end of each trading day you need to perform a Reconciliation. This process is important and should be completed every day that the terminal is used. If you have not used the terminal on any one particular trading day you do not need to run this report.
  • Page 11 www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk If ‘One’ is selected the terminal display a screen which lists all the acquirers that the Reconciliation Report Explained terminal is configured for. Use the Up and Down arrows in the bottom left-hand corner of the screen to select the acquirer that you wish to reconcile against and The following descriptions refer to the Reconciliation report on the previous page.
  • Page 12 www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk X and Z reports Fig 2: Example Z Report X and Z reports are available as part of this terminal’s software functionality. These reports are designed to Totals enable you, the merchant to view transactions and help understand what data has been processed. Please bear Reset Card Total...
  • Page 13 Gratuities = The number of Gratuities processed through the terminal and their cumulative total. trademarks or registered trademarks of VeriFone. No part of the contents of this document may be reproduced or transmitted in any forma without the written permission of VeriFone. All content information are subject to change without notice.
  • Page 14 www.firstpaymentmerchantservices.co.uk www.firstpaymentmerchantservices.co.uk...

Table of Contents