VeriFone Vx520 Quick Reference Manual

CREDIT SALE - OFFLINE - If N, enter tax amount and press
ENTER
• Scroll down and select OFFLINE
• Enter tip amount and press
• Enter password and press ENTER
• Receipt will print
• Swipe credit card or manually enter
• Print customer receipt? Press
the card number
• Enter sale amount and press ENTER
CREDIT VOID
• Select CREDIT
Voids may only be processed on sales
• For Amex cards, the terminal will
within the current batch. Never void a
prompt for corporate purchase card;
If YES: enter order number, customer debit sale.
number and ship-to ZIP at the prompts • Scroll down and select
• Enter password and press
• Enter expiration date [MMYY], press
ENTER • To void last transaction, press
• Enter last four digits of card number
void another transaction, press
• Confirm card number select F1 for Y
• Select method for transaction
F2
or for N (transaction canceled)
retrieval:
• Select transaction type: SALE, PHONE,
ACCOUNT NUMBER
WEB
• Follow terminal prompts for selected
• Imprint card if manual
method
• If Web: Encryption? Select Y or N
• Select YES
• Enter P.O. number and press ENTER
NEXT (Next Record)
• Enter server ID and press ENTER
• Receipt will print
• Enter tip amount and press ENTER
• Print customer receipt? Press
• Enter six-digit authorization code and
press ENTER
DEBIT SALE
• Receipt will print
• Swipe debit card
• Print customer receipt? Press Y or N
• Enter sale amount and press
• Select DEBIT
CREDIT REFUND
• Enter invoice number press
REFUND
• Scroll down and select
• Enter server ID and press
• Enter password and press ENTER
• Enter cash-back amount and press
• Swipe credit card or manually enter
ENTER
ENTER
card number and press
• Enter tip amount and press
• Enter refund amount and press ENTER
• Using the PIN pad, have customer
• Select CREDIT
enter PIN and press
• Enter expiration date [MMYY], press
• Receipt will print
ENTER
• Print customer receipt? Press
• For AMEX cards, the terminal will
prompt for corporate purchase card;
DEBIT REFUND
If YES: enter order number, customer
• Scroll down and select
number and ship-to ZIP at the prompts
• Enter password and press
• If swiped:
• Swipe debit card
- Enter last four digits of card number
• Enter refund amount and press
and press ENTER
• Select DEBIT
- Confirm card number and press
• Enter invoice number and press
ENTER
ENTER
• If manually entered:
- Select transaction type: SALE, PHONE, • Enter server ID and press
WEB • Enter original transaction date
- If Web: Encryption? Select Y or N [MMDDYY] and press
- Imprint card • Enter original transaction time
• Enter invoice number and press [HHMMSS] and press
ENTER • Using the PIN pad, have customer
• Enter server number and press ENTER enter PIN and press
• If corporate card: • Receipt will print
- Tax exempt? Select Y or N
• Print customer receipt? Press
GIFT CARD REDEMPTION
From the Credit Card Menu or Default
ENTER
Menu, press the * button above the
RED X and then press F4
Y or N
LOAD GIFT CARD
• Select (F2) – Load Gift Card
• Swipe Card – Enter Amount
• Enter Manager Password
VOID
• Press Green Button
ENTER
YES; To
CHECK BALANCE
NO
• Press (F3) - Card Balance
• Swipe Card – Press Green Button
INVOICE NUMBER or
• Receipt will Print Balance
REDEEM GIFT CARD
• Swipe Gift Card or Press (F1)
(Void), NO (Cancel) or
• Enter Amount of Sale
• Press Green Button
Y or N
VOID
• "MORE" (far left purple button)
• Press Void (F1)
• Swipe Card or enter #
ENTER
• Enter Transaction ID#
• Enter Void Password
ENTER
• Press Green Button
ENTER
ENTER
ENTER
Y or N
REFUND
ENTER
ENTER
ENTER
ENTER
ENTER
ENTER
Y or N
Quick Reference
Guide
Vx520 & Vx680
RETAIL & RESTAURANT
www.cpay.com
6 Consecutive Years – 2010-2015
A Proud Member of:
Better Electronic
Business Transactions
Bureau Association