Omega ODD614X Instruction Manual page 42

Double drawer dishwasher
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Important Safety Warnings
Warranty
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Australian Customers
Australian Customers
IMPORTANT: Read the assembly instruction section and safety precautions of this booklet carefully before
WARRANTY TERMS AND CONDITIONS
Our goods come with guarantees that cannot be excluded under
Our goods come with guarantees that cannot be excluded under
removing the contents of this carton.
DISHWASHERS
the Australian Consumer Law. You are entitled to a replacement
the Australian Consumer Law. You are entitled to a replacement
1.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
or refund for a major failure and for compensation for any other
or refund for a major failure and for compensation for any other
This document sets out the terms and conditions
mental capabilities, or lack of experience or knowledge, unless they have been given supervision or
reasonably foreseeable loss or damage. You are also entitled to
reasonably foreseeable loss or damage. You are also entitled to
of the product warranties for Residentia Group
have the goods repaired or replaced if the goods fail to be of
have the goods repaired or replaced if the goods fail to be of
instruction concerning the use of the appliance by a person responsible for their safety. Children should be
Appliances. It is an important document. Please keep
acceptable quality and the failure does not amount to a major
acceptable quality and the failure does not amount to a major
supervised to ensure that they do not play with the appliance.
it with your proof of purchase documents in a safe
failure.
failure.
2.
After removing the packaging, make sure to check if there is any damage to the appliance. If there is any
place for future reference should you require service
damage, never attempt to install the appliance and immediately contact your retailer. As packaging
New Zealand Customers
New Zealand Customers
for your Appliance.
materials can be dangerous to children, they need to be collected immediately and put out of reach.
Nothing herein contained shall be construed in any way as
Nothing herein contained shall be construed in any way as
3.
In certain circumstances electrical appliances may be a safety hazard. Check the conformity of voltage
excluding or limiting your rights under the Consumer Guarantee
excluding or limiting your rights under the Consumer Guarantee
and power settings, which are specified on the information plate attached to the appliance and/or
1.
Act 1993.
Act 1993.
IN THIS WARRANTY
packaging, with the usage conditions available.
(a) 'acceptable quality' as referred to in clause 10 of
Our Warranty
Our Warranty
4.
Do not place heavy objects in or on these appliances, use for storage or as a cutting surface as sharp
this warranty has the same meaning referred to
This product is also covered by the manufacturer's warranty set
This product is also covered by the manufacturer's warranty set
edges can damage the surface. This appliance is designed for cooking food only. Use flat based, stable,
in the ACL;
out in this document (Our Warranty).
out in this document (Our Warranty).
inductive cooking rated cooking vessels only.
(b) 'ACL' means Trade Practices Amendment
Our Warranty is for a period of twenty four (24) months from the
Our Warranty is for a period of twenty four (24) months from the
5.
This appliance is designed for domestic household use only and for the cooking of domestic food
(Australian Consumer Law) Act (No.2) 2010;
date of purchase and for refrigeration appliances will have an
date of purchase and for refrigeration appliances will have an
products. Use as a commercial appliance will void the warranty. It should not to be used in a marine
additional thirty six (36) months after the first twenty four (24)
additional thirty six (36) months after the first twenty four (24)
(c) 'Appliance' means any Residentia Group
environment or outdoors and must be fully built in. Do not use the appliances until fully installed.
months on the Sealed System (PARTS only) Compressor &
months on the Sealed System (PARTS only) Compressor &
product purchased by you accompanied by this
6.
A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
condenser etc. The labour cost to replace these parts is the
condenser etc. The labour cost to replace these parts is the
document;
responsibility of the customer. This is in addition to (and does
responsibility of the customer. This is in addition to (and does
7.
The electrical connection must be accessible after installation. The appliance must be electrically isolated
(d) 'ASR' means Residentia Group authorised
not exclude, restrict or modify) any rights or remedies to which
not exclude, restrict or modify) any rights or remedies to which
before any maintenance can be performed.
service representative;
you may already be entitled under the Australian Consumer Law
you may already be entitled under the Australian Consumer Law
8.
The appliance is not intended to be operated by means of an external timer or separate remote-control
(e) 'Residentia Group' means Residentia Group Pty
or the New Zealand Consumer Guarantee Act 1993 relating to
or the New Zealand Consumer Guarantee Act 1993 relating to
system.
this product. Our Warranty (which is subject to the conditions
this product. Our Warranty (which is subject to the conditions
Ltd of 165 Barkly Ave, Burnley VIC 3121, ACN
9.
Electrical connection must be made as per local wiring rules and regulations. Do not disconnect the
below) covers rectification free of charge of any fault arising from
below) covers rectification free of charge of any fault arising from
600 546 656 in respect of Appliances purchased
appliance with wet hands or bare feet, and do not disconnect the power cord with extreme force.
defective materials or components, or faulty workmanship. The
defective materials or components, or faulty workmanship. The
in Australia;
10.
Ensure that the kitchen is well ventilated or mechanical ventilation is in use while cooking on this
product will be repaired or replaced at the option of Omega, and
product will be repaired or replaced at the option of Omega, and
(f ) 'major failure' as referred to in clause 10 of
appliance.
all costs of installation, removal, cartage, freight travelling
all costs of installation, removal, cartage, freight travelling
this warranty has the same meaning referred
11.
Do not store or use flammable materials or aerosols near the cooktop. Items made from aluminium,
expenses and insurance are to be paid by the customer.
expenses and insurance are to be paid by the customer.
to in the ACL and includes a situation when
Our Warranty is subject to the following conditions:
Our Warranty is subject to the following conditions:
plastic, plastic film & sugar-based foods should also be kept away from the appliance, as they may fuse to
an Appliance cannot be repaired or it is
the surface.
1.
1.
That the purchaser contact Omega prior to any product
That the purchaser contact Omega prior to any product
repair.
repair.
uneconomic for Residentia Group, at its
12.
WARNING – The surface temperature of this appliance exceeds 95°C. To avoid a hazard, under bench
2.
2.
That the purchaser carefully follows all instructions provided
That the purchaser carefully follows all instructions provided
discretion, to repair an Appliance during the
access must be restricted. A board must be installed underneath the cooktop. Heat from the underside of
with the product and complies with all relevant electrical &
with the product and complies with all relevant electrical &
the unit will be expelled by inbuilt fans – do not block.
Warranty Period;
plumbing regulations in their State when installing the
plumbing regulations in their State when installing the
13.
WARNING - The cooktop will become hot during and directly after use. Do not touch the surface during
(g) 'Warranty Period' means:
product.
product.
this time, as it may be hot and can cause burns. To avoid burns, children should be kept away.
(i)
where the Appliance is used for personal,
3.
3.
That the purchaser carefully follows the instructions
That the purchaser carefully follows the instructions
14.
Cleaning may only be commenced on the appliance once it has cooled down and is turned off. Failure to
domestic or household use (i.e. normal
provided in the owner's handbook relating to the proper use
provided in the owner's handbook relating to the proper use
clean properly can damage the unit. Do not use a steam clean, steam jet or any other high-pressure
single family use) as set out in the
and care of the product and does not use the product for
and care of the product and does not use the product for
cleaning equipment to clean the appliance.
any purpose other than the DOMESTIC use for which it has
any purpose other than the DOMESTIC use for which it has
instruction manual, the Appliance is
15.
When the appliance is not being used, turn the appliance off.
been designed. If the appliance is used in commercial
been designed. If the appliance is used in commercial
warranted against manufacturing defects
16.
applications or for rental purposes, Our Warranty is limited
applications or for rental purposes, Our Warranty is limited
Where this appliance is installed in a caravan, it shall NOT be used as a space heater.
for 24 months, following the date of original
to a warranty of Twelve (12) months covering all parts with
to a warranty of Twelve (12) months covering all parts with
17.
Do not modify this appliance.
purchase of the Appliance;
Three (3) months on any labour cost of service or repair.
Three (3) months on any labour cost of service or repair.
18.
Do not use harsh abrasive cleaners or sharp metal scrapers to clean the glass surface as they can scratch
(h) 'you' means the purchaser of the Appliance not
the surface, which may result in the glass shattering. Clean the glass using a warm damp cloth (e.g.
Service Area
Service Area
having purchased the Appliance for re-sale, and
dishcloth) and dry it with a soft dry tea towel.
The provision of service under Our Warranty is limited by the
The provision of service under Our Warranty is limited by the
'your' has a corresponding meaning.
19.
All cabinetry and materials used in the installation must be able to withstand a minimum temperature of
boundary / territory area of the nearest service centre. Travelling
boundary / territory area of the nearest service centre. Travelling
50°C above the ambient temperature of the room it is located in, whilst in use. Certain types of vinyl or
cost incurred for service outside this area is not covered by Our
cost incurred for service outside this area is not covered by Our
2.
This warranty only applies to Appliances
laminate kitchen furniture are particularly prone to heat damage or discolouration at temperatures below
Warranty
Warranty
purchased and used in Australia and is in
the guidelines given above. Any damage caused by the appliance being installed without adhering to the
addition to (and does
temperature limits set out above will be the liability of the owner. To avoid any hazards, limit access to the
not exclude, restrict, or modify in any way) any
under-bench section of the cooktop.
20.
non-excludable statutory warranties in Australia.
Damage can occur to bench tops if pots and pans are allowed to overlap the bench top. This can result in
Contact Us Australia
Contact Us Australia
heat being transferred to the bench top. Ensure that correct sized pots & pans are used. Pans should be
lifted on and off the cooktop surface and not dragged. Cooking zones should not be switched on without
Omega is a division of Shriro Australia Pty Ltd
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Phone: 1300 739 033
cookware placed on it. Do not place empty cookware onto the cooking zones when in use.
Email: customercare@omegaappliances.com.au
Email: customercare@omegaappliances.com.au
21.
If any cracking is noticed on the cooktop, turn the appliance off immediately and call your Omega Service
Centre.
— THIS WARRANTY IS VALID IN AUSTRALIA ONLY —
and service will incur commercial cost to be paid by the
and service will incur commercial cost to be paid by the
3.
During the Warranty Period Residentia Group or
customer regulated by the number of kilometres travelled
customer regulated by the number of kilometres travelled
its ASR will, at no extra charge if your Appliance
beyond the service area. These costs will be disclosed to you for
beyond the service area. These costs will be disclosed to you for
is readily accessible for service, without special
acceptance by you prior to your claim being processed.
acceptance by you prior to your claim being processed.
equipment and subject to these terms and
Microwave ovens must be returned to your nearest Authorised
Microwave ovens must be returned to your nearest Authorised
conditions, repair or replace any parts which it
Service Centre for repair as they are a carry in serviceable
Service Centre for repair as they are a carry in serviceable
considers to be defective. Residentia Group or
appliance.
appliance.
its ASR may use remanufactured parts to repair
What is Covered by our Warranty
What is Covered by our Warranty
your Appliance. You agree that any replaced
During the warranty period, Omega or its authorised Service
During the warranty period, Omega or its authorised Service
Appliances or parts become the property of
Centre will, at no extra charge, if your appliance is readily
Centre will, at no extra charge, if your appliance is readily
Residentia Group. This warranty does not apply
accessible without the need of special equipment and subject to
accessible without the need of special equipment and subject to
to light globes, batteries, filters, seals or similar
the terms and conditions of this warranty, repair or replace any
the terms and conditions of this warranty, repair or replace any
parts which it considers defective.
parts which it considers defective.
perishable parts.
What is not Covered by our Warranty
What is not Covered by our Warranty
4.
Parts and Appliances not supplied by Residentia
1.
1.
Products installed damaged or incomplete or not in
Products installed damaged or incomplete or not in
Group are not covered by this warranty.
compliance with the relevant electrical & plumbing
compliance with the relevant electrical & plumbing
regulations in their State.
regulations in their State.
2.
2.
Normal wear and tear e.g. cleaning, light globes, filters etc.
Normal wear and tear e.g. cleaning, light globes, filters etc.
5.
You will bear the cost of transportation, travel
3.
3.
Failure resulting from power surges and electrical storms.
Failure resulting from power surges and electrical storms.
and delivery of the Appliance to and from
4.
4.
Insect or vermin infestation.
Insect or vermin infestation.
Residentia Group or its ASR. If you reside
5.
5.
Unauthorised repairs or use of non-genuine Omega parts.
Unauthorised repairs or use of non-genuine Omega parts.
outside of the service area, you will bear the
6.
6.
Any failure caused by the product not being used in
Any failure caused by the product not being used in
accordance with the instruction and the installation manual
accordance with the instruction and the installation manual
cost of:
provided with the product.
provided with the product.
(a) travel of an authorised representative;
7.
7.
Misuse or abuse, including failure to properly maintain or
Misuse or abuse, including failure to properly maintain or
(b) transportation and delivery of the Appliance to
service.
service.
and from Residentia Group or its ASR, in all
8.
8.
The clearing of blockages in pumps and hoses.
The clearing of blockages in pumps and hoses.
instances, unless the Appliance is transported
9.
9.
Damage which occurs during delivery or installation.
Damage which occurs during delivery or installation.
by Residentia Group or its ASR, the Appliance is
10. Claims to product surface coating due to liquid or solid
10. Claims to product surface coating due to liquid or solid
transported at the owner's cost and risk while in
spill-overs, accidental damage or damage caused from
spill-overs, accidental damage or damage caused from
cleaning products not recommended by Omega.
cleaning products not recommended by Omega.
transit to and from Residentia Group or its ASR.
How to Claim Our Warranty
How to Claim Our Warranty
6.
Proof of purchase is required before you can
While registering your warranty is not a requirement, for peace
While registering your warranty is not a requirement, for peace
make a claim under this warranty.
of mind you can register your warranty at
of mind you can register your warranty at
omegaappliances.com.au.
omegaappliances.com.au.
To make a claim under Warranty you will need to contact
To make a claim under Warranty you will need to contact
7.
You may not make a claim under this warranty
Omega in Australia or New Zealand by using the contact details
Omega in Australia or New Zealand by using the contact details
unless the defect claimed is due to faulty or
below.
below.
defective parts or workmanship. Residentia
If you are contacting Omega regarding any warranty claims and
If you are contacting Omega regarding any warranty claims and
Group is not liable in the following situations
spare parts inquiries, please make sure you have the following
spare parts inquiries, please make sure you have the following
(which are not exhaustive):
information on hand:
information on hand:
(a) the Appliance is damaged by:
1. Product Name/Model Number
1. Product Name/Model Number
2. Serial Number/s
2. Serial Number/s
(i)
accident
3. Purchase Date (as per invoice or proof of purchase)
3. Purchase Date (as per invoice or proof of purchase)
(ii)
misuse or abuse, including failure to
4. Purchased From
4. Purchased From
properly maintain or service
5. Warranty Registration Number (if registered)
5. Warranty Registration Number (if registered)
(iii) normal wear and tear
(iv) power surges, electrical storm damage or
incorrect power supply
(v)
incomplete or improper installation
(vi) incorrect, improper or inappropriate
operation
(vii) insect or vermin infestation
(viii) failure to comply with any additional
Contact Us New Zealand
Contact Us New Zealand
instructions supplied with the Appliance;
Omega is a division of Monaco Corporation (member of Shriro)
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000
Phone: 09 415 6000
Email: customercare@monacocorp.co.nz
Email: customercare@monacocorp.co.nz
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