Emergency Services For Virtual Office; Contents; Introduction - Nortel Meridian 1 Succession 1000 Description

Emergency Services for Virtual Office

Contents

Introduction

This section contains information on the following topics:
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Operating parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Feature interactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Feature packaging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Feature implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Feature operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
The Emergency Services for Virtual Office feature allows Virtual Office
users to place an emergency (E911) call to the correct Public Safety
Answering Point (PSAP) for their geographical location. It recognizes when
a user dials an Emergency Services Directory Number (ESDN) and forces the
Virtual Office Internet Telephone to log out of the Remote Call Server and
redirect to the Home Call Server. Although this adds a small delay to call
processing, the delay is almost imperceptible to the user.
No overlay changes are required since there are no configuration options.
Note: Unless stated otherwise, all ESA functions (for example OSN,
non-DID mapping to DID, and internetworking with partner solutions)
continue to operate as previously described.
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Description