Table of Contents Description of the i2004 Internet Telephone Control keys......................1 Display screen ...................... 1 Description of keys ....................2 Notification of message waiting ................3 Symbols used in this guide ................... 4 Making a call Numbering Plans ....................5 Using the Handset....................5 Handsfree ......................5...
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Table of Contents Other features Notify ......................... 16 Managing the Log....................17 Programming keys Supervision programming ................. 18 Configuration - Adjustements Accessing the configuration menu ..............20 Change language....................20 Change directory number .................. 21 Change ringing tone ................... 21 Adjust volume ....................
Description of the i2004 Internet Telephone The information displayed differs according to the state of the telephone (line free, call in progress, etc.) and the features provided by the system. Simply follow the guide messages. Only the functions available to you appear on the display.
Description of the i2004 Internet Telephone Headset: For use with a headset (reserved for future use). Directory: Provides access to the company directory. All internal and external parties in the directory can be called directly. Incoming Call log: Stores last incoming calls.
Description of the i2004 Internet Telephone Press the interactive Recall Recall Follow the instructions provided by the voice prompts. Symbols used in this guide This symbol appears next to steps that ask you to enter numbers or letters. • To enter letters, press the dialpad key with the desired letter repeatedly until that letter appears on the display.
Making a call Making a call Numbering Plans Your business environment has established special call prefixes that you must dial preceding external numbers in order to make external calls. This document does not provide these codes, which can vary in different countries and business environments.
Making a call Calling an external correspondent Pick up the handset. Dial: ______* then the number * Ask the system administrator for the access code. Confirm by pressing the Call key. Call Calling the switchboard Pick up the handset. Dial: ______* * Ask the system administrator for the direct access code.
Making a call Calling by name (Directory) You can make a call using the names listed in the centralized directory. Pick up the handset. Press the IntName key to reach an IntName internal correspondent. ExtName (The Directory screen, with the allows you to reach an external correspondent listed in the directory).
Making a call Recall When the correspondent you wish to reach is already on line or does not answer, you can request to be recalled automatically: Dial a number and receive a busy tone or no answer. Recall Press the Recall key.
Receiving a call Receiving a call Answering a call When your telephone rings, your correspondent's name is displayed on the screen. If the name is not available, the number is displayed. • Lift the handset: you are in communica- tion with your correspondent. •...
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Receiving a call Dial the extension number of the phone you want to intercept the call. Press Pick-up again. Pick-up Pick-up the handset.
Forwarding calls Forwarding calls You can forward calls to another extension or to a voice mailbox. Calls can be forwarded immediately or on no answer (delayed). Note: The display, set at rest, of the "All call forwarded" message informs you that an immediate Call Forward has been programmed.
Forwarding calls Modify or cancel a Call Forward When Call Forward is activated, the Call Forward type and the number are specified in the Call Forward menu. To modify: Access the Call Forward menu. Edit Press the Edit key. Use the Delete key to erase the existing Delete...
Functions available during a call Functions available during a call Calling a second correspondent (double call) While talking with your correspondent, you can reach a second one. The first correspondant is placed on hold. 1) Using the phone number : Press the Call key.
Functions available during a call Returning to the first correspondent This action terminates the call with the second correspondent. Press the Recover key. Recover Three-way conference call While in communication with two correspondents (double call), you can set up a three-way conference call: Press the interactive Conf.
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Functions available during a call Retrieve the communication from another set: Press the interactive Unpark key. Unpark Dial the number of the set that you just left. Press the interactive Unpark key again Unpark to confirm. Pick-up the handset and resume your conversation.
Other features Other features Notify The correspondent you are trying to reach does not answer. You can send him a short message using the "Notify" function. Note: This function can be used only for calls to a digital set with a display screen. Press the Notify key.
Other features Managing the Log The last calls made or received are stored in the incoming and outgoing logs. You can browse, call, delete log entries or empty either of the Logs. Caution: The log is limited to 20 calls. When the log is full, the oldest messages are automatically purged.
Programming keys Programming keys The five black keys on the top of the display screen are customizable. Each allows the programming of an internal number that can be supervised. Supervision allows you: to see the state of supervised set(s) according to the associated icon: •...
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Programming keys The screen displays "What do you want to supervise ?". Press the interactive key. Dial the number of the set and press on Valid. Valid. Your screen displays "Alias key:" Enter the title of your key. Confirm by Valid.
Configuration - Adjustements Configuration - Adjustements Accessing the configuration menu It is possible to make certain adjustments or to modify the configuration of your set. These functions are grouped in the Configuration menu accessible by the following way: Press the Services key.
Configuration - Adjustements Change directory number This function allows you to assign a directory number to your telephone which will be associated with its IP address the first time you use your telephone. This function also allows you to change the directory number of an extension in order to forward calls.
Configuration - Adjustements Press the Confirm key. Confirm Adjust contrast Access the Configuration menu and select Adjust contrast (see page 20). Adjust the screen contrast using the + or - keys. Press the Confirm key. Confirm Terminal properties Access the Configuration menu and select...
Glossary Glossary Call Calls number previously entered or name selected in direc- tory. Cancel Cancels an operation. Common Three-digit number used to automatically dial the complete abbreviated number of a correspondent. numbers Conf. Sets up a three-way conference call. Confirm Used to confirm selection.
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Glossary Pick-up Allows you to pick-up a call. Prev. Returns to the previous menu. Recall Automatically recalls an internal number when the line is busy or the called party does not answer (Also known as Ring Again). Recover Recovers the party first on hold in a double call. Redial Dials the last number dialed.