Maintenance; Service And Warranty; Liability - SMC Networks SMC-1310 User Manual

2 MAINTENANCE

Cleaning
Clean the display with a soft cloth, any chemical cleaner may damage the display and void any
warranty.

3 SERVICE AND WARRANTY

All products are inspected prior to shipment and SMC manufactured products are guaranteed against
defective material or workmanship for a period of two (2) calendar years after delivery date of
purchase.
SMC liabilities are limited to repair, replacement, or refund of the factory quoted price (SMC's
option). SMC must be notified and provided with sufficient time to remedy any product deficiencies
that require factory attention. This time period may include but is not limited to standard production
lead times, travel time and raw material lead times. SMC will not be responsible for any charges
related to repair, installation, removal, re-installation, or any actual, incidental, liquidated, or
consequential damages. All claims by the buyer must be made in writing. All orders returned to SMC
must have an issued RMA number supplied by the SMC prior to shipment. Only SMC shall have the
authority to issue RMA numbers.
Any products manufactured by others supplied with and/or installed with SMC's products are
covered by the original manufacturers' warranty and are excluded from SMC's warranty
SMC manufactured product must be sent to SMC for repair or replacement.
Please read the SMC Ship Motion Control terms and conditions for complete information.

3.1.1 LIABILITY

SMC shall have no liability under the warranties in respect of any defect in the Products arising from:
specifications or materials supplied by the Buyer; fair wear and tear; wilful damage or negligence of
the Buyer or its employees or agents; abnormal working conditions at the Buyer's premises; failure to
follow SMC's instructions (whether oral or in writing); misuse or alteration or repair of the Products
without SMC's approval; or if the total price for the Products has not been paid.
SMC shall in no event be liable for any indirect or consequential, or punitive damages or cost of any
kind from any cause arising out of the sale, use or inability to use any product, including without
limitation, loss of profits, goodwill or business interruption. In case of failure in the product the
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SMC-1310 User Guide revision 1.1 SMC Ship Motion Control www.shipmotion.eu