After Sales / Guarantee; Maintenance; Guarantee - Amplicomms BigTel 40 Plus User Manual

After sales / Guarantee

Maintenance

• Clean the housing surfaces with a soft, fluff-free cloth.
• Never use cleaning agents or solvents.

Guarantee

AMPLICOMMS equipment is produced and tested according to the latest
production methods. The implementation of carefully chosen materials
and highly developed technologies ensure trouble-free functioning and
a long service life. The terms of guarantee do not apply where the cause
of equipment malfunction is the fault of the telephone network operator or
any interposed private branch extension system. The terms of guarantee
do not apply to the batteries or power packs used in the products. The
period of guarantee is 24 months, (or legal warranty period of country of
purchase) from the date of purchase.
All deficiencies related to material or manufacturing errors within the
period of guarantee will be redressed free of charge. Rights to claims
under the terms of guarantee are annulled following tampering by the
purchaser or third parties. Damage caused as the result of improper
handling or operation, normal wear and tear, incorrect positioning or
storage, improper connection or installation or Acts of God and other
external influences are excluded from the terms of guarantee. In the case
of complaints, we reserve the right to repair defect parts, replace them or
replace the entire device.
Replaced parts or devices become our property. Rights to compensation
in the case of damage are excluded where there is no evidence of intent
or gross negligence by the manufacturer.
If your device does show signs of a defect within the period of guarantee,
please contact the sales outlet where you purchased the AMPLICOMMS
device, producing the purchase receipt as evidence. All claims under the
terms of guarantee in accordance with this agreement can only be
asserted at the sales outlet. No claims under the terms of guarantee can
be asserted after a period of two years from the date of purchase and
hand-over of the product.
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