Factory Reset - Secure C1727 Manual

If you have a spare zone and wish to control this with an additional sensor, follow the
process below:
1. Press the top menu button and navigate to the Settings menu (If required press +/-
until you reach the menu).
2. Press the +/- buttons until you reach the Add sensor submenu and then confirm.
3. Select the required zone and then confirm. You must have a free zone to choose, the
system will alert you if you have no free zones. Follow the on screen instructions and
then confirm.
Alternatively, in the mobile app, tap Settings> Manage device> Add device –
PTD/Temperature sensor/Wired Device >Select zone and follow the instructions.
4.6

Factory Reset

Sometimes it is necessary to completely reset the system. This involves removing all the
system devices back to their original factory settings. When this is done, you will need to
re-establish the connection between the PTD and receiver. To reset the system do the
following:
1. On the PTD (you can choose any one in the system, if multiple are deployed),
navigate to Advanced settings using pin code 1854.
2. Next scroll to Reset system and choose Yes.
3. The PTD will confirm the reset is done and ask you to power cycle the receiver
(C1727/H3747).
4. Switch the receiver off for 20 seconds and switch the power back on again.
5. When all the lights appear on the receiver press and hold the Channel select button
for 7 seconds to put the receiver in pairing mode.
6. This will be confirmed by a flashing LED on the receiver
7. Then press and hold the menu button on the PTD for 2 seconds and it will search for
and find the receiver.
8. Answer the setup questions on the PTD and it will once again start controlling the
system. You can now reorder your zones or add extra sensors or PTD as required.
Note:
If you were using the mobile app previously then you will need to tap the three-lined menu
on the top left. Next, choose Add new system to reconnect. All users will have
been removed and will need to be invited if WIFI or re-join if Bluetooth only. Any extra
devices will also now need to be added again.
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