Midea M7 Pro User Manual page 14

Problem Possible reason
The ground is slippery.
●
The appliance has
missed sweeps,
Wires, shoes and other
●
there is no plan for
objects placed on the ground,
cleaning, and the
map in the app
operation of the appliance.
shows irregularly.
EN
Cleaning is interrupted
●
halfway.
The power switch is not
●
turned on.
Appliance does not
Low battery.
●
work.
Wheels are dropped and the
●
three groups of drop sensors
are in a falling state.
There is an obstacle ahead.
●
Appliance retreats.
Bumper rail is clamped.
●
Solution
If the floor is waxed, dry it
before use.
Minimize ground items as
much as possible.
Do not move or block the
appliance during work.
Turn on the power switch.
Charge the appliance.
Place the appliance close to
the ground.
If necessary, contact
post-sales service center.
Clear the front obstacles.
Tap the bumper rail to check
for if there is foreign matter
stuck.
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Problem/Cause Troubleshooting
Check if the mobile phone is
●
accessed to network.
Check if the router works
●
Problem:
normally.
App displays
disconnection.
The cleaner is required to be
●
powered.
Cause:
Disconnection
The wireless network
between the mobile
●
configurations of the
phone and the
equipment are cleared.
appliance.
The wireless network
●
password or network is
changed.
Network busy.
●
Problem:
Slow App operation.
Poor wireless network signal
Cause: ●
reception of the mobile
Network connection
phone.
is not so smooth.
The network bandwidth is not
●
so adequate.
Problem:
The QR code of the
mobile phone itself
Change mobile phones for
cannot be scanned
●
by App. confirmation.
Cause:
The hardware
configurations of
the mobile phone
are very low, the
camera has no
focus function.
Solution
The mobile phone shall be
accessed to network once
again.
Re-start the router.
Power on the cleaner once
again.
Add new appliances into App.
After system start-up, long
press network pairing button
and release it after a tick sound
is heard; clear all wireless
network configurations of the
cleaner and add household
electrical appliances once
again for operation.
Re-start the router and
reduce the number of access
users.
Check the settings of the
mobile phone itself.
Broaden network bandwidth.
Change mobile phones and
scan;
Add appliance by product
category.
26
EN