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Cleaning
Follett ice machines and dispensers, and their associated cleaning and sanitizing procedures, are designed for
use with potable water sources. The presence, or suspected presence, of infectious agents may call for additional
measures, including the replacement of components and more comprehensive disinfection measures. Follett
recommends that these cleaning and sanitizing procedures be reviewed with the appropriate infectious agent
subject matter experts to assure complete remediation.
Periodic cleaning of Follett's ice and water dispenser and ice machine system is required to ensure peak
performance and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be
performed at least as frequently as recommended and more often if environmental conditions dictate.
Follett recommends sanitizing the pressurized water lines prior to cleaning the ice machine/dispenser. Follett
offers two kits: order P/N 01089572 when a Follett filter system with a pre-filter bowl is present, or P/N 01089580
when a Follett filter system is not present. Follow the instructions provided with the respective kits to sanitize the
pressurized water lines immediately before cleaning the ice machine/dispenser.
Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the ice machine system
should be performed by your facility's trained maintenance staff or a Follett authorized service agent. Regardless
of who performs the cleaning, it is the operator's responsibility to see that this cleaning is performed according to
the schedule below. Service problems resulting from lack of preventive maintenance will not be covered under the
Follett warranty.
Recommended cleaning intervals*
Symphony Plus
Drain Line
Drain Pan/Drip Pan
Exterior
Condenser
Dispenser and Components
Ice Machine
Transport Tube
Ice Storage Area/Bin
* Ice machine and dispenser must be cleaned prior to start-up.
Weekly
§ Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.
Dispenser drain pan and drain line
§ Pour 1 gal. (3.8 L) of hot tap water into drain pan to flush drains.
Splash panel front, SensorSAFE™ infrared dispensing
1. Deactivate dispensing by pressing and releasing clean switch located on left side of unit under top front
cover.
2. Clean lens and splash panel front using a soft cloth and mild, non-abrasive, non-chlorine based cleaner.
3. Reactivate dispensing by pressing and releasing clean switch again.
Monthly
§ Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.
Condenser (air-cooled ice machine only)
§ Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure optimal
performance.
8
E12CI425A 230 V 50 Hz, C12CI425A 220 V 60 Hz
Frequency
weekly
weekly
as needed
monthly (air-cooled only)
semi-annually
semi-annually
semi-annually
semi-annually
CAUTION!
CAUTION!
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