User Information; How The Dispenser Works; Cleaning/Descaling And Sanitizing - Follett 25CI425A/W Installation, Operation And Service Manual

User information

How the dispenser works

Follett's 25/50CI series automatic-load ice and water dispensers are equipped with Follett's 425 lb (181kg)/day
ice machine . In the continuous icemaking process, water freezes to the inside wall of the evaporator . A rotating
stainless steel auger carries the ice to the top of the evaporator where it is compressed and extruded through an
outlet port . The ice is then pushed through a tube to the storage hopper . When the hopper is full, a bin thermostat
opens and shuts the ice machine off . When the dispense mechanism is activated, a dispense motor is turned on,
causing the wheel to turn . This moves ice to the dispense chute where it drops by gravity into the container held
below the chute .
How SensorSAFE infrared dispensing works
Follett's SensorSAFE infrared dispensing maximizes sanitation and minimizes the possibility of cross-contamination
by eliminating physical contact between the cup or container and dispenser . Sensors in the panel use reflected
infrared light to detect the presence of the container and send a signal to a control board which then activates the
appropriate components for ice or water dispensing .
The SensorSAFE infrared dispensing package includes a cleaning switch under the left side of the front cover
which temporarily shuts off dispensing to allow cleaning of the panel and lenses . If the switch is not turned back on
after cleaning, the dispenser automatically resets after two minutes for normal operation .
SensorSAFE infrared dispensing also includes a time limit safety feature which automatically stops ice dispensing
after one minute of continuous dispensing . Dispensing can be resumed by moving the container away from the
dispenser and returning it to the activation zone .

Cleaning/descaling and sanitizing

Follett ice machines and dispensers, and their associated cleaning and sanitizing procedures, are designed for
use with potable water sources . The presence, or suspected presence, of infectious agents may call for additional
measures, including the replacement of components and more comprehensive disinfection measures . Follett
recommends that these cleaning and sanitizing procedures be reviewed with the appropriate infectious agent
subject matter experts to assure complete remediation .
Periodic cleaning/descaling and sanitizing of Follett's ice and water dispenser and ice machine system is required
to ensure peak performance and delivery of clean, sanitary ice . The recommended cleaning procedures that follow
should be performed at least as frequently as recommended and more often if environmental conditions dictate .
Follett recommends sanitizing the pressurized water lines prior to cleaning/descaling and sanitizing the ice
machine/dispenser . Follett offers two kits: order P/N 01089572 when a Follett filter system with a pre-filter bowl
is present, or P/N 01089580 when a Follett filter system is not present . Follow the instructions provided with the
respective kits to sanitize the pressurized water lines immediately before cleaning/descaling and sanitizing the ice
machine/dispenser .
Cleaning of the condenser can usually be performed by facility personnel . Cleaning/descaling and sanitizing of
the ice machine system should be performed by your facility's trained maintenance staff or a Follett authorized
service agent . Regardless of who performs the cleaning, it is the operator's responsibility to see that this cleaning is
performed according to the schedule below . Service problems resulting from lack of preventive maintenance will not
be covered under the Follett warranty .
Recommended cleaning/descaling and sanitizing intervals*
Symphony Plus
Drain Line
Drain Pan/Drip Pan
Exterior, Water Station Tube
Condenser
Dispenser and Components
Ice Machine
Transport Tube
Ice Storage Area/Bin
Pressurized Water Sanitizing
* Ice machine and dispenser must be sanitized prior to start-up .
25CI425A/W, 25HI425A, 50CI425A/W, 50HI425A
Frequency
weekly
weekly
as needed
monthly (air-cooled only)
semi-annually
semi-annually
semi-annually
semi-annually
semi-annually
11