Follett Symphony Plus 12 Series Installation Manual
Ice and water dispensers
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Also See for Symphony Plus 12 Series:
- Installation manual (17 pages) ,
- Operation and service manual (56 pages) ,
- Manual (56 pages)
Table of Contents
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Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide carefully
before you begin your installation.
Should you have need technical help, please call our Technical Service group at (877) 612-5086 or (610) 252-7301.
Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.
Getting Started
After uncrating and removing all packing material. Inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Symphony Plus
Ice and Water Dispensers
Please visit https://www.follettice.com/technicaldocuments
for the Operation and Service manual for your unit.
12 Series
™
12CI425A, 12HI425A
Installation Guide
Installation and Service Videos:
www.follettice.com/servicevideolibrary
01033653R07
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Table of Contents
Related Manuals for Follett Symphony Plus 12 Series
Summary of Contents for Follett Symphony Plus 12 Series
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Page 1: Installation Guide
If visible signs of damage exist, please refuse delivery or sign your delivery receipt "damaged." Follett Customer Service must be notified within 48 hours. Wherever possible, please include detailed photos of the damage with the original packaging so that we may start the freight claim process. -
Page 2: Specifications
§ Follett recommends a Follett water filter system be installed in the ice machine inlet water line (standard capacity #00130229, high capacity #00978957, carbonless high capacity #01050442). -
Page 3: Ventilation Clearances
Ventilation clearances § 6" (15.3 cm) on right side of dispenser, 6" (15.3 cm) at top, and 12" (30.5 cm) at top recommended for service. Note: Do not block right side air intake or top air exhaust. Dry weight § 144 lb (65 kg) Refrigeration system Important: All service on refrigeration system must be performed in accordance with all federal, state and local laws that pertain to the use of refrigerants. -
Page 4: Installation
Installation Before you begin § All dispensers must be installed level in both directions to ensure proper operation. § Service and ventilation clearances: 6" (15.3 cm) on right side of dispenser, 6" (15.3 cm) at top for ventilation and 12" (30.5 cm) at top recommended for service. §... - Page 5 Installing countertop dispensers with legs accessory (P/N AF10LBLEGS) CAUTION! § Do not tilt unit further than 30° off vertical plane. § Countertop dispensers that sit on legs (not bolted to counter) can be inadvertently moved. Care should be taken when operating and cleaning to avoid accidents. 1.
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Page 6: Installing Wall Mount Dispensers
Installing wall mount dispensers CAUTION! § WALL PREPARATION: Wall and fasteners must be of sufficient strength to carry weight of unit (185 lb (83.9 kg). Hardware for this is not included. Notes: § SensorSAFE™ infrared dispensing is standard. 1. Recommended minimum counter depth and mounting height (Fig. 6) ensures that ice will drop into sink. 2. -
Page 7: Bottom View
Fig. 5 – Wall mount dimensions Fig. 6 – Wall mount side view FRONT VIEW 23.70" (60.2 cm) 16.00" TYP. (40.6 cm) WALL STUDS ANCHOR POINTS 0.438" (11 mm) CLEARANCE WALL MOUNT 13.00" (33.0 cm) BRACKET 15.08" (38.3 cm) 32.00" (81.3 cm) 13.50"... -
Page 8: Front View
Fig. 9 – Wall mount, utility location FRONT VIEW water and drain tubing WALL MOUNT BRACKET WALL WALL CUTOUT 1.72" (4.4 cm) 1.41" (3.6 cm) 3.70" (9.4 cm) 0.92" (23 mm) 3.00" POTABLE WATER SUPPLY (7.7 m) 3/8 COPPER TUBE MAX. -
Page 9: Cleaning And Sanitizing
Follett recommends sanitizing the pressurized water lines prior to cleaning the ice machine/dispenser. Follett offers two kits: order P/N 01089572 when a Follett filter system with a pre-filter bowl is present, or P/N 01089580 when a Follett filter system is not present. Follow the instructions provided with the respective kits to sanitize the pressurized water lines immediately before cleaning the ice machine/dispenser. -
Page 10: Semi-Annually (More Often If Conditions Dictate)
SafeCLEAN Plus Solution: Follow the directions on the SafeCLEAN Plus packaging to mix 1 gal. (3.8 L) of Follett SafeCLEAN Plus solution. Use 100 F (38 C) water. [OPTIONAL] No-rinse Sanitizing Solution: Follow the directions on the Nu-Calgon IMS-III packaging to mix 1 gal. - Page 11 8. While ice machine is cleaning, clean dispenser as follows: a. Remove center thumbscrew, locking plate, two wingnuts and backing plate from front of storage hopper. b. Remove stud assembly, baffle, wheel, and any remaining ice. c. Remove dispense chutes from splash panel. d.
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Page 12: Electrical System
Electrical system ATTENTION! To prevent circuit breaker overload, wait 15 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw. Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine's status. Green indicator lights generally represent “go”... -
Page 13: Dispenser Troubleshooting
Dispenser troubleshooting CAUTION! § Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment. Before calling for service 1. Check that no ice is in the dispenser bin area. 2. Check that congealed ice is not causing a jam. 3. - Page 14 12CI425A, 12HI425A...
- Page 15 12CI425A, 12HI425A...
- Page 16 Warranty Registration and Equipment Evaluation Thank you for purchasing Follett ® equipment. Our goal is to deliver high value products and services that earn your complete satisfaction by delivering high-value products and services backed by outstanding customer and technical support.