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Banknote Error messages
Error
UV, MG
SLANT
18
Cause
- Banknote is
suspected.
- The sensors may be
dirty or blocked by
dust.
- The image or
integrated UV
features of banknotes
may become weaker
when a banknote is
old, heavily used or
when it has acciden-
tally been washed.
- The banknotes are
not being fed straight
through the machine.
More info, articles, tutorials and videos at: support.safescan.com
Solution(s)
- Count the banknote
again to make sure that
banknote is indeed a
suspect banknote.
- Follow the cleaning
procedure.
- Check if the banknotes
are dirty, damaged or
worn out.
- Make sure that the
device is not in the
vicinity of any magnetic
fields or devices trans-
mitting any signal since
this may disrupt the
integrated sensors.
- Ensure the banknotes
are placed neatly and
are inserted centred
on the hopper. Use
the hopper guides to
center the banknotes
and when counting a
large stack of bank-
notes, guide the notes
also with your hands
during counting. Please
refer to first operation.
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