Accessing The Visual Voice Menus; Checking Messages Using Visual Voice - Avaya 1408 Manual

Voicemail

Accessing the Visual Voice Menus

Normally, pressing the
your system has been configured to use spoken prompts by default, you can still access the visual
voice menus by using the following process.
• The number of simultaneous users using voicemail can be limited by the system licenses.
In order to prevent licenses being used unnecessarily, the phone will automatically exit the
visual voice menus after 10 minutes if idle.
Procedure
1. Press the Features soft key if shown.
• To do this during a call, press the
2. Use the cursor keys to select Visual Voice.
• Depending on how your system is configured, you may be required to enter your
voicemail password and then press Done.
Related links
Voicemail on page 103

Checking Messages Using Visual Voice

Procedure
1. Press the
• Depending on how your system is configured, you may be required to enter your
voicemail password and then press Done.
2. The Visual Voice menu is displayed.
3. The numbers shown against the Listen option indicate the number of new, old, and saved
messages in your mailbox.
• If the system administrator has configured you to receive message waiting indication for
any other users and/or hunt group mailboxes, you can also use the up and down cursor
keys to highlight their names access the messages in those mailboxes.
4. Highlight Listen and press Select
5. Use the up and down cursor keys to highlight which messages (New, Old or Saved)
you want to listen to and press Select. The details of the first message of that type are
displayed.
6. You can use the up and down cursor keys to scroll through the messages.
7. Use the soft keys to control the playback actions for the currently highlighted message:
• To select the next message or previous message, use the up and down cursor keys.
March 2023
MESSAGE key accesses your phone's visual voice menus. However, if
MESSAGE button.
Using 1408/1416 Phones on IP Office
Comments on this document? infodev@avaya.com
PHONE key and then press Features.
104