Chapter 3 - Using Online Help; Online Help Features; Accessing The Online Help System - NEC CC DESIGN NEAX 2400 Quick Reference Manual

CallCenterWorX-Enterprise IMX MAT Quick Reference Guide
Chapter 3
Online Help
Features
Accessing the
Online Help
System
NDA-30141 Revision 1
Using Online Help
The CallCenterWorX-Enterprise IMX MAT online Help system features include:
• Context-sensitive Help for every dialog, button, and field within the program.
• Step-by-step procedures assigning, displaying, updating, printing, and
removing CallCenterWorX-Enterprise IMX MAT data.
• Comprehensive glossary in each program.
• ACD functionality with respect to supported commands.
There are several ways to use the online Help system within CallCenterWorX-
Enterprise IMX MAT. You can display and work in the current dialog while a Help
window is open. You can also resize, move, tile, or cascade the online Help
window to make it easier to display and follow the Help procedures while working
in the CallCenterWorX-Enterprise IMX MAT application.
To access Help from within the CallCenterWorX-Enterprise IMX MAT
application, do one of the following:
• Select
Help Topic
• Press F1 to display Help for the current CallCenterWorX-Enterprise IMX MAT
MAT dialog.
• Click on the
Help
button for context-sensitive help.
from the .
Help Menu
button for help on a topic. Click the
Using Online Help
Help
What's This
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