Requirements; Server Requirements; Lan Requirements; Communications Port Requirements - NEC CC DESIGN NEAX 2400 Quick Reference Manual

CallCenterWorX-Enterprise IMX MAT Quick Reference Guide

Requirements

NDA-30141 Revision 1
In order for the IMX ACD MAT application to operate properly, your operating
environment must meet the following requirements.

Server Requirements

Minimum Configuration
®
• Microsoft Windows 95, 98, 2000, or NT
• Pentium 166 MHz processor
• 64 MB RAM
• 100 MB free hard drive space
• 800X600 monitor resolution
• CD-ROM drive (any OS supported device)
• Modem (any OS supported device; required when IMX MAT is used for remote
dialup access).

LAN Requirements

Any 10 BASE-T Network Interface Card when IMX MAT is connected across
TCP/IP.

Communications Port Requirements

COM1-COM4 when IMX MAT is connected across serial RS-232C port.
Note:
The IMX MAT Commands must also be installed at the same workstation as the
CallCenterWorX-Enterprise IMX MAT Commands. CallCenterWorX-Enterprise
IMX MAT command will not work without the IMX MAT commands.
Getting Started
®
Workstation 4.0 operating system
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