Fault Diagnosis
Mechanical damage
Fault
Fascia panel is discolored or scratched
Includes missing or smeared printing
Rust spots on stainless steel (ss)
On outer door
On inside of tub or inner door
On inside of tub
Noise
Fault
Dishes rattling
Dishwasher "beeps" during wash cycle
Odour
Fault
Food debris
2020-04-24_58300000218396_ara_en_c
Possible cause
Bleach based wipes, abrasive pad or harsh cleanser
used to clean panel
Bleach or bleach based wipes used to clean door
Steel or ss items allowed to rest against tub walls or
inner door
Cast iron items washed in dishwasher
Possible cause
Dishes not loaded properly into dishwasher racks
Dishes hit each other or spray arms
Wash cycle has completed
No wash cycle selected
(with dishwasher turned on and door closed)
Wash cycle was interrupted by door being opened
Error
Possible cause
Food debris in filters and sump
Copyright by BSH Hausgeräte GmbH
Troubleshooting
▶
Advise customer:
To use mild detergents with a soft damp cloth.
1. Advise customer:
Bleach can cause surface rust to form on any ss surface.
2. Advise customer:
To use an ss cleaner or mild detergent with a soft damp cloth.
1. Clean off rust stains.
2. Advise customer:
To not allow steel or ss items to contact tub walls.
Advise customer:
▶
To wash cast iron items by hand.
Troubleshooting
Advise customer:
▶
Load dishes into racks properly.
▶
None. No error has occurred.
Advise customer:
▶
Select a wash cycle and close the door to start the dishwasher (for
hidden controls on top).
▶
Advise customer:
Press Start (Resume) and close the door to resume the wash cycle.
Must press Start (Resume) first because of the Unintentional
Operation feature.
Run CS test program to check error codes.
▶
Troubleshooting
1. Clean filters and sump as needed.
2. Advise customer:
Filters need to be cleaned.
Page 55 of 126