Using The Software; Icon And Menu; Basic Troubleshooting; The Camera Light Doesn't Switch On When Removed From The Holster - Gendex eZ1 Operation Manual And Installation Manual

5. USING THE SOFTWARE

The eZ1 Camera SOFTWARE DRIVER must be installed on the computer in order to see
any video stream on the computer screen.
Even if not required for the live video streaming, an imaging software (i.e. VixWinPRO)
may be used to handle the images saved on the hard drive. The imaging software allows
you to organize the acquired images into patient folders, for documentation and patient
education purposes.
NOTE: Refer to the operating manual and instructions supplied with the imaging software
for a better understanding of the available features.
NOTE: The eZ1 Camera software driver will not work properly when another Video
Application tries to access the USB2 video stream directly or through the Microsoft DirectX
functions.

6. ICON AND MENU

After the software driver has been installed, a new icon will appear in the System Tray
(the area close to the Windows System Clock, usually in the lower right corner of the
screen). Right clicking on this icon with the mouse will cause a menu to appear.
Through this menu, you have access to:
- The information related to the software driver in use (version...),
- The configuration panel (brightness, contrast, horizontal or vertical flip...),
- The On-line Help.
NOTE: Gendex is committed to the continuous improvement of the software driver. Menu,
messages, features may change. For the latest documentation on the software features,
please read the Help On-Line (right click on the icon, Information / Help).

7. BASIC TROUBLESHOOTING

7.1. The camera light doesn't switch on when removed from the holster

• Check if the camera cable is well connected to the handpiece and to the docking station.
• In case of a memory docking station, check if the power supply is well connected to the
electronics and to the mains.

7.2. The camera light is on, but there is no image on screen

If the eZ1 is connected to a TV monitor:
• Check if the monitor is ON.
• Check if the video cable is well connected to the monitor and to the connection kit.
Gendex eZ1 Intraoral Camera System 9 Operation Manual and Installation Guide