Troubleshooting > Troubleshooting
Message
Memory is full. Job is
canceled.
Memory is full.
Print job cannot be
processed completely.
*1 When Auto Error Clear is set to [On], processing resumes automatically after a set amount of time elapses. For
details on Auto Error Clear, refer to the following:
Auto Err. Clear (page 8-36)
N
Message
Non-genuine Toner.
Press [Help].
P
Message
Paper jammed at MP
tray.
Paper jammed in
Cassette #.
Paper jammed in
document processor.
Checkpoints
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*1
Checkpoints
Is the installed toner container our
own brand?
Checkpoints
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Corrective Actions
The process cannot be performed
due to insufficient memory. Select
[OK]. The job will be canceled.
Unable to continue the job as the
memory is used up. Select
[Continue] to print the scanned
pages. The print job cannot be
processed completely. Select
[Cancel] to cancel the job.
The machine may reproduce the
same originals by arranging the
following settings:
•
Select [On] of RAM Disk Mode
in System Menu, and then
decrease the RAM Disk Size.
•
Select [Printer Priority] of
Optional Memory in System
Menu.
NOTE
Before changing the RAM Disk
Setting or Optional Memory
setting, contact your
administrator.
Corrective Actions
The manufacturer assumes no
responsibility for damage caused by a
non-genuine toner. We recommend
that you only use genuine toner
containers. When you want to use the
toner container currently installed,
select the [OK] key and the [Stop] key
simultaneously for 3 seconds or more.
Corrective Actions
If a paper jam occurs, the machine
will stop and the location of the
jam will be indicated on the screen.
Leave the machine on and select
[Help]. Follow the instruction to
remove the jammed paper.
A paper jam has occurred in the
document processor. Leave the
machine on and select [Help] on
the screen, and follow the
instruction to remove the jammed
paper.
10-25
Reference
Page
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Reference
Page
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Reference
Page
page 10-32
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