IBM x3250 M2 Problem Determination And Service Manual page 188

Table 10. DSA diagnostic messages (continued)
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
v See Chapter 3, "Parts listing, Types 4190, 4191 and 4194 server," on page 31 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a trained
service technician.
Message
number Component
201-801-xxx Memory
201-802-xxx Memory
170
IBM System x3250 M2 Types 4190, 4191 and 4194: Problem Determination and Service Guide
Test State
Memory Test Aborted
Memory Test Aborted
Description Action
Test canceled: the
1. Turn off and restart the system.
system BIOS
2. Run the test again.
programmed the
memory controller 3. Make sure that the BIOS code is at the
with an invalid latest level. The installed firmware level
CBAR address is shown in the DSA event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system
to display a matrix of available
firmware.
4. Run the test again.
5. If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.
Test canceled: the
1. Turn off and restart the system.
end address in
2. Run the test again.
the E820 function
3. Make sure that all DIMMs are enabled
is less than 16
in the Configuration/Setup Utility
MB.
program (press F1 at system startup).
4. Make sure that the BIOS code is at the
latest level. The installed firmware level
is shown in the DSA event log in the
Firmware/VPD section for this
component. For the latest level of
firmware, go to http://www.ibm.com/
support/docview.wss?uid=psg1
MIGR-4JTS2T and select your system
to display a matrix of available
firmware.
5. Run the test again.
6. If the problem remains, collect the data
from the DSA event log and send it to
IBM Service. For information about
contacting and sending data to IBM
Service, see http://www.ibm.com/
support/docview.wss?uid=psg1SERV-
CALL.