Chapter 20 - Contacting Zyxel; Zyxel Phone Numbers - ZyXEL Communications Omni TA128 User Manual

Chapter 20 - Contacting ZyXEL

Chapter 20 - Contacting ZyXEL
ZyXEL takes pride in it products and its customers. We are continually striving to
improve our line by engineering them with your current and future needs in mind.
To help us in that effort, we encourage your comments. For your convenience, we have
listed below various means by which you can contact ZyXEL directly.

ZyXEL Phone Numbers

Voice Telephone Numbers
You can reach ZyXEL in the U.S. between 8:00 am and 5:00 PM PST at (714) 693-
0808
In Taiwan: 011-886-35-774848
Fax Numbers
ZyXEL provides the following 24-hour fax numbers for technical support and other
comments.
In the U.S.: (714)693-8811
In Taiwan: 011-886-35-782439
ZyXEL BBS Number
ZyXEL operates a 4-node BBS 24 hours a day. This BBS contains updates to ZyXEL's
ZFAX communications software, modem configuration guidelines, software set-up
instructions, and the latest firmware. Sysop pricing information and order forms are also
available from the BBS.
To call the ZyXEL analog BBS , configure your modem 8 data bits, no parity bit, and 1
stop bit. Then dial (714) 693-0762.
To call the ZyXEL ISDN BBS using one B channel, configure your modem and then
dial (714 )263-0398.
To call ZyXEL ISDN BBS using both B channels, configure your modem and then call
(714)263-0398 + (714) 263-0498.
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