Table of Contents

Advertisement

Quick Links

Mobile Release 2022.4
MTP85x0EX Feature User
Guide
JANUARY 2023
*MN006260A01*
MN006260A01-AG
2023 Motorola Solutions, Inc. All rights reserved
©

Advertisement

Table of Contents
loading

Summary of Contents for Motorola MTP85 0EX Series

  • Page 1 Mobile Release 2022.4 MTP85x0EX Feature User Guide JANUARY 2023 *MN006260A01* MN006260A01-AG 2023 Motorola Solutions, Inc. All rights reserved ©...
  • Page 2: Table Of Contents

    MN006260A01-AG Contents Contents List of Figures......................13 List of Tables......................14 Declaration of Conformity..................15 Safety Information.....................16 Notice to Users (FCC) ....................17 FCC Licensing Information......................17 Applying for Canadian License................18 Intellectual Property and Regulatory Notices............19 Chapter 1: General Information................20 1.1 Icon Conventions........................
  • Page 3 MN006260A01-AG Contents 2.5.1 Unlocking Your Radio....................41 2.5.2 Unblocking Your Radio.................... 42 2.6 Locking or Unlocking the Keys or Buttons................42 2.7 Display........................... 42 2.7.1 Configurable Idle Screen..................43 2.8 Status Icons........................... 44 2.9 Holding Your Radio........................48 2.10 High or Low Audio Toggle....................49 2.10.1 Using High Audio....................
  • Page 4 MN006260A01-AG Contents 3.3.1 Entering DMO Mode....................63 3.3.2 Making Group Calls in DMO..................63 3.3.3 Receiving Group Calls in Idle...................64 3.3.4 D-PTT Preempt Group Call..................64 3.3.4.1 Preempting Group Calls................64 3.3.5 Selecting DMO Communications Options..............64 3.3.6 Private Call With Presence Check................65 3.3.7 DMO Private Priority Call..................
  • Page 5 MN006260A01-AG Contents 4.3 Messages..........................78 4.3.1 New Message......................79 4.3.1.1 Sending Messages to Private or Phone.............79 4.3.1.2 Sending Messages to Groups..............79 4.3.1.3 Sending Store and Forward Messages............79 4.3.1.4 Delivery Report..................80 4.3.2 Inbox........................81 4.3.2.1 Receiving New Messages................82 4.3.2.2 Opening the Inbox..................82 4.3.2.3 Using Submenus in Inbox and Outbox............82 4.3.2.4 Embedded Number..................
  • Page 6 MN006260A01-AG Contents 4.3.12.1 Setting Call-Out Availability..............93 4.4 Contacts..........................94 4.4.1 Creating Contacts....................94 4.4.2 Editing Contacts.......................95 4.4.3 Searching Contacts....................96 4.4.4 Deleting Numbers....................96 4.4.5 Deleting Contacts.....................96 4.4.6 Checking Capacity....................97 4.4.7 Dialing through the Contact List................97 4.5 Pictures..........................97 4.5.1 Starting the Picture Browser..................97 4.5.2 Navigation in the Picture Browser................98 4.5.3 Zoom Levels......................
  • Page 7 MN006260A01-AG Contents 4.9.2 Setting Keypad Lock....................108 4.9.2.1 Keypad Lock Notification................108 4.9.2.2 Setting Automatic Keylock Delay............. 108 4.9.2.3 Setting Keylock on Startup...............108 4.9.3 Air Encryption......................109 4.9.3.1 Viewing Air Encryption State..............109 4.9.3.2 Deleting User Keys.................. 109 4.9.4 K Validity........................ 109 4.9.4.1 Verifying K Validity................... 110 4.9.5 SCK (Air Interface Encryption Class 2)..............110 4.9.5.1 TMO SCK....................110 4.9.5.2 DMO SCK....................
  • Page 8 MN006260A01-AG Contents 4.10.6.6 D-PTT Tones..................119 4.10.7 Display......................... 119 4.10.7.1 Setting Font Level.................. 120 4.10.7.2 Setting Large Idle Font................120 4.10.7.3 Setting Screen Saver................120 4.10.7.4 Setting Backlight..................121 4.10.7.5 Setting Brightness.................. 121 4.10.7.6 Setting LCD Off..................121 4.10.7.7 Setting Wallpaper...................122 4.10.8 Time and Date..................... 122 4.10.8.1 Setting Time and Date on the Display............122 4.10.8.2 Setting the Time Format.................122 4.10.8.3 Setting the Time Manually..............123...
  • Page 9 MN006260A01-AG Contents 4.11.2 Scan........................129 4.11.2.1 Activating Talkgroup Scanning...............130 4.11.2.2 Setting Talkgroups in the Active Scan List..........130 4.11.2.3 Setting Scan Lists.................. 130 4.11.2.4 Deleting Talkgroups from Scan Lists............. 131 4.11.3 My Groups......................131 4.11.3.1 Adding Favorite Folders................. 131 4.11.3.2 Adding Talkgroups to Favorite Folders..........131 4.11.3.3 Editing My Folder List................131 4.11.3.4 Deleting Talkgroup from Favorite Folders..........132 4.12 Individual Setup.........................
  • Page 10 MN006260A01-AG Contents 4.18.1 Selecting Network Operation Mode..............140 4.18.2 Network Select.....................141 4.18.2.1 Selecting Your Network................141 4.18.2.2 Using Select Net Registration..............141 4.18.2.3 Using Any Network Registration............141 4.18.3 Enabling Automatic DMO..................142 4.18.4 Talkgroup Network Select..................142 4.18.4.1 Selecting Your Talkgroup Network............142 4.18.4.2 Using Select TG Net Registration............
  • Page 11 MN006260A01-AG Contents 5.3 Buffer Full Overwrite Policy....................151 5.4 Call-Out..........................152 5.4.1 Types of Call-Out Alerts..................152 5.4.2 Call-Out Modes Interaction..................153 5.4.3 Call-Out Service Phases..................154 5.5 Collaborative Messaging..................... 154 5.6 Dialing through Soft Numeric Keypad..................154 5.7 DTMF Overdial........................155 5.8 Global Navigation Satellite System (GNSS) Location Service ........... 155 5.8.1 Enhance GNSS Performance................
  • Page 12 MN006260A01-AG Contents 5.21.4 Tips for Browsing....................166 5.21.4.1 Creating Bookmarks through the Navigate Pane........166 5.21.4.2 Creating Bookmarks through the Bookmarks Pane....... 166 5.21.4.3 Using Bookmarks................... 167 5.21.4.4 Creating Hotkeys..................167 5.21.4.5 Using Hotkeys..................167 5.21.4.6 Saving Pages..................167 5.21.4.7 Selecting Saved Pages................168 5.21.5 Disabled Packet Data Service................
  • Page 13: List Of Figures

    MN006260A01-AG List of Figures List of Figures Figure 1: Charger Mode Screen......................29 Figure 2: Default Home Screen with Icons..................... 42 Figure 3: Trunked Mode Operation......................57 Figure 4: Direct Mode Operation......................63 Figure 5: Communication through Repeaters..................67 Figure 6: Communication Through Gateways..................67 Figure 7: Repeater Mode Operation.......................75 Figure 8: Call-Out Message........................152...
  • Page 14: List Of Tables

    MN006260A01-AG List of Tables List of Tables Table 1: Special Notations........................20 Table 2: Battery Icons..........................29 Table 3: MTP8500Ex Controls and Indicators..................30 Table 4: MTP8550Ex Controls and Indicators..................33 Table 5: Text Entry Screen Icons......................36 Table 6: Text Entry Screen Icons (Applicable only for MTP8550Ex.).............36 Table 7: Keys Usage (Applicable only for MTP8500Ex.)................37 Table 8: Keys Usage (Applicable only for MTP8550Ex.)................38 Table 9: Other Keys (Applicable only for MTP8550Ex.).................
  • Page 15: Declaration Of Conformity

    Declaration of Conformity Declaration of Conformity Per FCC CFR 47 Part 2 Section 2.1077(a) Responsible Party Name: Motorola Solutions, Inc. Address: 2000 Progress Pkwy, Schaumberg II, 60196. Phone Number: 1-800-927-2744 Hereby declares that MTP8500Ex/MTP8550Ex conforms to FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)
  • Page 16: Safety Information

    Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website: http://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
  • Page 17: Notice To Users (Fcc)

    The device must accept any interference received, including interference that may cause undesired operation. • Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment. FCC Licensing Information This device complies with Parts 90 and 15 of the Federal Communications Commission (FCC) Rules.
  • Page 18: Applying For Canadian License

    Applying for Canadian License Applying for Canadian License The operation of your Motorola Solutions radio is subject to the Radio communications Act and must comply with rules and regulations of the Federal Government's department of Industry Canada. Industry Canada requires that all operators using Private Land Mobile frequencies obtain a radio license before operating their equipment.
  • Page 19: Intellectual Property And Regulatory Notices

    License Rights The purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
  • Page 20: Chapter 1: General Information

    MN006260A01-AG Chapter 1 : General Information Chapter 1 General Information Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.
  • Page 21: Chapter 2: Getting Started

    MN006260A01-AG Getting Started Chapter 2 Getting Started Familiarize yourself with basic information on how to use the radio. Before Power On Read this section before you power on your radio for the first time. 2.1.1 Attaching the Antenna Procedure: 1 Insert the screw-in base of the antenna into the antenna terminal on the top of the radio. 2 Turn clockwise until tight.
  • Page 22 MN006260A01-AG Chapter 2 : Getting Started Procedure: 1 Remove the battery. 2 Unscrew the M2 countersunk T-5IP TORX – PLUS screws that secure the SIM card door to the chassis. 3 Remove the SIM card door. 4 Slide the SIM card holder toward the dust cover side of the radio (as indicated by the UNLOCK arrow) to unlock it and lift it up.
  • Page 23 MN006260A01-AG Chapter 2 : Getting Started 7 Close the SIM card holder and slide the holder toward the PTT side of the radio (as indicated by the LOCK arrow) to lock it. 8 Visually inspect the SIM card door O-ring before slotting the SIM card door into the chassis. NOTE: Replace the SIM door if there is any damage/tear/delamination on the O-ring seal.
  • Page 24: Microsd Card

    MN006260A01-AG Chapter 2 : Getting Started 11 Apply pressure on the SIM card door and use the Torx driver with T-5IP TORX – PLUS bit to fasten the SIM card door screws to the chassis with torque setting of 1.0±0.1 in-lbs (0.113±0.011 Nm).
  • Page 25 MN006260A01-AG Chapter 2 : Getting Started • DLN6986A, TETRA CRYPTR Micro AES256 IMPORTANT: The following procedure must be performed only in non-hazardous environment. Prerequisites: Your radio is equipped with a SIM/microSD card slot. Prepare T-5IP TORX – PLUS screw bit and 1.0 ±0.1 in-lbs torque screwdriver. Procedure: 1 Remove the battery.
  • Page 26 MN006260A01-AG Chapter 2 : Getting Started 5 Carefully insert the microSD card into the microSD card holder ensuring that the gold contact area is facing down. 6 Close the microSD card holder and slide the holder toward the bottom side of the radio (as indicated by the LOCK arrow) to lock it.
  • Page 27: Installing The Battery

    MN006260A01-AG Chapter 2 : Getting Started 2.1.4 Installing the Battery IMPORTANT: The following procedure must be performed only in non-hazardous environment. Procedure: 1 Remove the battery from its protective case. 2 Insert the battery from the back of the radio. Ensure that it is fully seated in the radio chassis compartment.
  • Page 28: Charging The Battery

    Always charge your IMPRES battery with an IMPRES charger for optimized battery life. IMPRES batteries charged exclusively with IMPRES chargers receive a 6-month capacity warranty extension over the standard Motorola Solutions Premium battery warranty duration. Do not charge the battery in a hazardous area.
  • Page 29: Battery Charging Indications

    MN006260A01-AG Chapter 2 : Getting Started 2.1.7 Battery Charging Indications When the radio is charging, it displays the Charger Mode screen. The screen displays an appropriate Battery Charge Progress icon and charging progress expressed in percentage. NOTE: To easily identify the charging status, check the Battery Charging LED Indicator. See Indications on page 175.
  • Page 30: Mtp8000Ex Series Controls And Indicators

    MN006260A01-AG Chapter 2 : Getting Started MTP8000Ex Series Controls and Indicators The MTP8000Ex Series radio specifications are available at https://www.motorolasolutions.com/ mtp8000ex. MTP8500Ex Controls and Indicators Table 3: MTP8500Ex Controls and Indicators Annotation Description Backlight Sensor The backlight sensor measures ambient light intensity. When the display back- light is active and a low light condition is detected, the keypad is illuminated.
  • Page 31 MN006260A01-AG Chapter 2 : Getting Started Annotation Description • Press and hold the Rotary Knob to lock/unlock it. Powering the radio off and on also unlocks a locked Rotary Knob. Programmable Side buttons The Programmable Side buttons support the One-Touch Button feature. By default the upper Programmable Side button is set to Toggle Backlight In- tensity and the lower Programmable Side button is set to switch between Trunked Mode Operation and Direct Mode Operation.
  • Page 32 MN006260A01-AG Chapter 2 : Getting Started Annotation Description Activated during Simplex, high audio calls such as Group Calls. Display Features a high resolution of 240 x 320 pixels and 262,144 colors. Supports scalable fonts and high color images. Side Connector Provides connection for accessories.
  • Page 33: Table 4: Mtp8550Ex Controls And Indicators

    MN006260A01-AG Chapter 2 : Getting Started MTP8550Ex Controls and Indicators Table 4: MTP8550Ex Controls and Indicators Annotation Description Backlight Sensor The backlight sensor measures ambient light intensity. When the display back- light is active and a low light condition is detected, the keypad is illuminated. Rotary Knob •...
  • Page 34 MN006260A01-AG Chapter 2 : Getting Started Annotation Description tensity and the lower Programmable Side button is set to switch between Trunked Mode Operation and Direct Mode Operation. NOTE: The required time to press and hold a button to activate a One-Touch Button feature is by default set to 0.1 second.
  • Page 35: Powering On The Radio

    MN006260A01-AG Chapter 2 : Getting Started Annotation Description • Boot Programming / USB Data Cable Ex, PMKN4158_ • Serial Data Cable Ex, PMKN4159_ • USB Data Cable Ex, PMKN4160_ • E2EE KVL Cable Ex, PMKN4161_ NOTE: It is recommended to turn off the radio before connecting accessories.
  • Page 36: Selecting Text Entry Modes

    MN006260A01-AG Chapter 2 : Getting Started To toggle through the text entry modes: • For MTP8500Ex – Press and hold the Right Navigation key or the Rotary Knob. • For MTP8550Ex – Press the # key to toggle through the text entry modes. Table 5: Text Entry Screen Icons Icons Description...
  • Page 37: Selecting Text Entry Methods And Languages

    MN006260A01-AG Chapter 2 : Getting Started 2 Select one of the following options: • Primary – for entering alphanumeric characters. • Numeric – for entering numbers only. • Symbol – for entering symbols only. • Secondary – for entering alphanumeric characters (this mode is optional and you have to add it to the list).
  • Page 38: Table 8: Keys Usage (Applicable Only For Mtp8550Ex.)

    MN006260A01-AG Chapter 2 : Getting Started Description Menu Opens the Editor Menu to store the message as a template or save changes. Rotary Knob • Press to add new letter (a, A or 0). • Press and hold to change entry mode. •...
  • Page 39: Writing In Itap Alphanumeric

    MN006260A01-AG Chapter 2 : Getting Started Table 9: Other Keys (Applicable only for MTP8550Ex.) Description Any numeric key • In TAP press any key to reject word completion and continue with text entry A new completion will be displayed, if available, after the time-out for TAP expires.
  • Page 40: Writing In Tap Alphanumeric

    MN006260A01-AG Chapter 2 : Getting Started 3 Press Menu→Entry Mode. 4 Select Primary. 5 Press 3 key. The alternative row opens and shows D E F 3. 6 Continue entering the letters by pressing one key for each letter. Press 2, 8, 4, and 3 keys. NOTE: Automatic shift to upper case is used at the beginning of a message, after punctuation followed by space, or for the first letter of a word created as a new contact entry.
  • Page 41: Adding Words To The Dictionary

    MN006260A01-AG Chapter 2 : Getting Started When and where to use: To add the words that are not in the dictionary. Procedure: 1 Press Menu→Entry Setup→Prim.. 2 Select iTAPEnglish and press Back. 3 Enter the word. Scroll the alternate line for a word option. Each option is successively highlighted and partially locked.
  • Page 42: Unblocking Your Radio

    MN006260A01-AG Chapter 2 : Getting Started 2.5.2 Unblocking Your Radio Writing Text on page 35 for text entry method on your radio. If you have entered the incorrect PIN code for more than three times (by default), use the PIN Unblocking Key (PUK) to unblock your radio.
  • Page 43: Configurable Idle Screen

    MN006260A01-AG Chapter 2 : Getting Started Table 10: Display Annotation Description Status icon area Text display area Soft key area Menu/Context sensitive icon The color of the Soft key area changes according to the mode the radio is in. Table 11: Colors of the Soft Key Area Color Mode or State Light blue...
  • Page 44: Status Icons

    MN006260A01-AG Chapter 2 : Getting Started Order and visibility of these items are also subject of the Configurable Idle Screen settings. Status Icons Status icons appear when your radio is engaged in certain activities or when you have activated certain features.
  • Page 45 MN006260A01-AG Chapter 2 : Getting Started Icon Description • Blinking – when the radio is not synchronized or during attachment. • No icon – during radio-to-radio and repeater communication. DMO Repeater Communication Mode – Indicates that the Repeater or GW + Rep option in DMO Mode is selected.
  • Page 46 MN006260A01-AG Chapter 2 : Getting Started Icon Description Battery Strength – Shows the charge of your battery. Battery Charging – Indicates that the battery is charging. Emergency – Indicates that the radio is in Emergency Operation. • Solid – Emergency Operations initiated. •...
  • Page 47 MN006260A01-AG Chapter 2 : Getting Started Icon Description • when receiving voice in Simplex Private Calls, • during encrypted Duplex Private Calls. Encryption Off Blinking – Indicates that the SIM Card E2EE is disabled in DMO and TMO Modes. SIM End-to-End Encryption (E2EE) in TMO Indicates that the SIM Card E2EE is enabled in TMO Mode.
  • Page 48: Holding Your Radio

    MN006260A01-AG Chapter 2 : Getting Started Icon Description formatted incorrectly, or damaged. • Blinking – The microSD card is being formatted. USB Connected – Indicates that the radio is connected to the computer via the USB cable. Visible only in the Mass Storage mode. Bluetooth Connected –...
  • Page 49: High Or Low Audio Toggle

    MN006260A01-AG Chapter 2 : Getting Started Duplex Calls When using low audio, hold your radio as you would a telephone. Speak into the bottom microphone. Listen through the earpiece. Keep the antenna at least 2.5 cm from your head and body. When radio is toggled to high audio during emergency Full Duplex Private Calls (FDPC) mode, hold you radio a vertical position with its top microphone 5–10 cm away from your mouth.
  • Page 50: Using Low Audio

    MN006260A01-AG Chapter 2 : Getting Started 2.10.2 Using Low Audio When and where to use: Placing or receiving a Phone, PABX, or Duplex Private call. Procedure: 1 Hold your radio as you would a telephone. 2 Speak into the bottom microphone and listen through the earpiece. Keep the antenna at least 2.5 cm from your head and body.
  • Page 51: Talkgroup Icons Selection

    MN006260A01-AG Chapter 2 : Getting Started 2.12.1 Talkgroup Icons Selection Talkgroup icons are used to indicate that a talkgroup has a special function, show the status of network selection, and/or show the talkgroup properties. A talkgroup without an icon does not have a special function attached to it.
  • Page 52: Entering Tmo Or Dmo Mode

    MN006260A01-AG Chapter 2 : Getting Started Icon Talkgroups in Common Folders Talkgroups in Favorite Folders Multiple networks are available. In TMO Mode Display when the TMO normal talkgroup selected is not assigned to the current network. Single network is available. DMO Talkgroup Icons Display when a DMO talkgroup is selected.
  • Page 53: Over The Air Programming

    MN006260A01-AG Chapter 2 : Getting Started • No action 3 When the timer expires (potentially after being restarted a number of times) the radio switches to the previously selected talkgroup. 2.15 Over The Air Programming NOTE: This is a Software Selling Feature. Over The Air Programming (OTAP) enables remote radio reconfiguration over TETRA network.
  • Page 54 MN006260A01-AG Chapter 2 : Getting Started Feature Description Disconnect All Connected Disconnects all Bluetooth devices connected to the radio. Bluetooth Devices Display Bluetooth Gener- Displays the battery levels of all paired Bluetooth GATT-based sen- ic Attribute Profile (GATT) sor devices. Sensors Battery Levels Display GATT Service Da- Displays the GATT-based sensor data.
  • Page 55 MN006260A01-AG Chapter 2 : Getting Started Feature Description Scan for Bluetooth Devi- Activates scanning for Bluetooth devices after the OTB assigned to the Add Bluetooth Device function is pressed. Select Talkgroup Network Displays the Select Talkgroup Network menu. Shortcut Selecting Audio Profiles Changes the audio profile of the radio.
  • Page 56 MN006260A01-AG Chapter 2 : Getting Started Feature Description Toggle Howling Suppres- Enables or disables Howling Suppression. sion Toggle Man Down (Fall Turns the Man Down (henceforth known as Fall Alert) feature on or Alert) On or Off off. Toggle RF Power Class Toggles the RF Power Class between high and normal.
  • Page 57: Chapter 3: Modes

    MN006260A01-AG Modes Chapter 3 Modes This chapter contains information on available modes that the radio can operate in. Trunked Mode Operation Trunked Mode Operation (TMO) requires the switching and management infrastructure. TMO enables various voice and data communication types. Examples are group calls and short data service messages.
  • Page 58: Receiving Group Calls In Idle

    MN006260A01-AG Chapter 3 : Modes 2 Wait for the Talk Permit tone (if configured) and then speak into the microphone. Release the PTT button to listen. NOTE: To cancel making a group call, do one the following actions before the talk permit is granted (depending on your service provider’s settings): •...
  • Page 59: Preempting Group Calls

    MN006260A01-AG Chapter 3 : Modes 3.1.5.1 Preempting Group Calls NOTE: Your radio can only support either the D-PTT Tone feature or D-PTT Preempt Group Call feature at a time. Procedure: 1 Your radio receives a Group Call. 2 Press the PTT button twice on the radio or the Remote Control Unit (RCU). Call preempt is triggered.
  • Page 60: Dgna Auto Reselect Group

    MN006260A01-AG Chapter 3 : Modes 3.1.6.3 DGNA Auto Reselect Group DGNA Auto Reselect allows your radio to return to the previous selected talkgroup. Your network operator assigns a talkgroup to your radio through DGNA. When the assigned talkgroup is deassigned, your radio automatically returns to the previous talkgroup.
  • Page 61: Assistance Call

    MN006260A01-AG Chapter 3 : Modes 3.1.8 Assistance Call This feature allows you to make private calls to ask for assistance in normal and noncritical situations. To initiate an assistance call, you can select the target address from up to five configured numbers. NOTE: Your service provider can configure the number, priority, and the type of the call (simplex or duplex).
  • Page 62: Entering Local Site Trunking

    MN006260A01-AG Chapter 3 : Modes 3.2.1 Entering Local Site Trunking When your radio receives a Local Site Trunking indication from the system, the following occurs: • Your radio sounds an Entering Local Site Trunking tone. • Display shows the Local Area Service message. NOTE: Noticeable only on the color display.
  • Page 63: Direct Mode Operation

    MN006260A01-AG Chapter 3 : Modes Direct Mode Operation Direct Mode Operation (DMO) is a mode of simplex operation where radios communicate directly without the need of a network. NOTE: For those who use DMO mode, you are recommended to apply DMO SCK for data confidentiality.
  • Page 64: Receiving Group Calls In Idle

    MN006260A01-AG Chapter 3 : Modes 3.3.3 Receiving Group Calls in Idle Procedure: 1 Your radio receives a Group Call. NOTE: The incoming Group Call is signaled by a Receiving Group Call tone. 2 To respond, press and hold the PTT button. 3.3.4 D-PTT Preempt Group Call NOTE: This is a Software Selling Feature.
  • Page 65: Private Call With Presence Check

    MN006260A01-AG Chapter 3 : Modes • MS - MS – Your radio can communicate only with other radios within its range. • Gateway – Your radio uses a gateway to communicate with the infrastructure. • Automatic – Your radio uses the first available gateway for that talkgroup. •...
  • Page 66: Network Monitor

    MN006260A01-AG Chapter 3 : Modes • Displays the Individual Calls Only message 3.3.9 Network Monitor NOTE: This is a Software Selling Feature. This feature allows the radio to monitor for Trunked Mode Operation (TMO) individual calls while maintaining Direct Mode Operation (DMO) services. When Network Monitor is active, the radio receives direct calls addressed to the selected DMO talkgroup, private DMO calls, Short Data Service (SDS) messages, and also private TMO calls.
  • Page 67: Communication Through Gateways

    MN006260A01-AG Chapter 3 : Modes Figure 5: Communication through Repeaters When the radio detects a potential repeater signal or connects to a repeater, it plays a tone, displays the Repeater available message, and shows an appropriate icon. When the radio loses connection with the repeater, it plays a tone, displays the Repeater not available message, and the repeater icon is blinking.
  • Page 68: Gateway And Repeater Synchronization

    MN006260A01-AG Chapter 3 : Modes Radio behavior when radio detects a potential repeater signal or connects to a gateway: • Radio sounds a tone sounds. • Radio displays Gateway available. • Radio displays an appropriate icon. Radio behavior when radio loses connection with the gateway: •...
  • Page 69: Emergency Operations

    MN006260A01-AG Chapter 3 : Modes • Messages - stored in the Inbox • Private call attempts - stored in the Missed Calls list, without the option to respond When no danger to safety exists anymore, for example, when you leave the RF sensitive area, you can deactivate the TXI Mode and the radio returns to standard operation.
  • Page 70: Emergency Group Call

    MN006260A01-AG Chapter 3 : Modes Your radio sends the message each time it enters Emergency Operation. An audible tone sounds for a successfully sent message. To resend the message, press the Emergency button. NOTE: During Hot Microphone transmission, your radio is not allowed to resend the message. 3.5.2 Emergency Group Call The Emergency Group Call has the highest communication priority and it is a pre-emptive call.
  • Page 71: Non-Tactical Emergency

    MN006260A01-AG Chapter 3 : Modes 3.5.3 Non-Tactical Emergency In Non-Tactical Emergency, your radio switches to a designated Emergency talkgroup when starting Emergency Operations. This talkgroup is used for the complete duration of the Emergency Operation. Changing talkgroups is not allowed at this point. In Trunked Mode Operation (TMO), your radio can make Emergency Non-Tactical Group Calls without sending attachments.
  • Page 72: Alternating Hot Microphone

    MN006260A01-AG Chapter 3 : Modes Pressing End soft key or End key ends the Hot Microphone operation. 3.5.7 Alternating Hot Microphone The Alternating Hot Microphone is an enhancement of the Hot Microphone. After activation, the radio alternately enters transmission phases (your microphone is active) and reception phases (you can only listen) for an amount of time precisely determined by your service provider.
  • Page 73: Invisible Emergency

    MN006260A01-AG Chapter 3 : Modes If you turn off the radio in the Silent Emergency Mode, the radio switches to pseudo power off state. In this state, the radio appears to be turned off. However, the radio is still on and in the Silent Emergency Mode.
  • Page 74: Emergency Mode By Dialing

    MN006260A01-AG Chapter 3 : Modes 3.5.11 Emergency Mode by Dialing This feature allows you to trigger Emergency Mode by dialing a predefined number. It initiates the same emergency services as when you use the Emergency button. Your radio can store up to eight emergency numbers.
  • Page 75: Exiting Emergency Operations

    MN006260A01-AG Chapter 3 : Modes • Emergency Call • Emergency Short Data Service (SDS) Status • Location Information Protocol reports 3.5.14 Exiting Emergency Operations Prerequisites: Make sure that your radio is engaged in Emergency Operations. Procedure: 1 Perform one of the following actions: •...
  • Page 76: Setting Monitor Option

    MN006260A01-AG Chapter 3 : Modes 3.6.1 Setting Monitor Option Procedure: 1 From the home screen, press Options. 2 Press Monitor. 3 Select one of the following options: • Off – Your radio works as a repeater only, no operation is available. •...
  • Page 77: Chapter 4: Main Menu

    MN006260A01-AG Main Menu Chapter 4 Main Menu This chapter contains information on items in the main menu. You can enter the menu items during a call. If not programmed otherwise by your service provider the radio exits the menu, when a new call starts. IMPORTANT: Some menu items are model-specific and may not be activated or available on your radio.
  • Page 78: Messages

    MN006260A01-AG Chapter 4 : Main Menu Menu Icon Description Browser Starts the WAP browser. Man Down (henceforth known as Fall Alert) Allows you to activate the Man Down (Fall Alert) feature. Security Lets you turn on/off and verify security features, and change passwords. Setup Allows you to customize your radio.
  • Page 79: New Message

    MN006260A01-AG Chapter 4 : Main Menu • The radio starts a Group Call on a currently selected talkgroup. For details on writing a text message, see Writing Text on page 35 4.3.1 New Message This menu item allows you to create a new message. 4.3.1.1 Sending Messages to Private or Phone Procedure:...
  • Page 80: Delivery Report

    MN006260A01-AG Chapter 4 : Main Menu 3 Press the Menu key and select Message Setup→On/Offline users. 4 Enter your message and press Send. 5 Select one of the following options: • Private – To choose the destination number from the contact list, enter the private number or press abc.
  • Page 81: Inbox

    MN006260A01-AG Chapter 4 : Main Menu 4.3.1.4.1 Viewing Delivery Reports Procedure: 1 From the home screen, press the Menu key. 2 Select Messages→Inbox. 3 Find a required message and select Read. 4 Press the Menu key. 5 Select the required message and press the OK button. 6 Select Delivery Status.
  • Page 82: Receiving New Messages

    MN006260A01-AG Chapter 4 : Main Menu Icon Description Read (Old) Protected Message Protected Message Sender Information in Message View – name or number Time and Date Stamp in Message View – arrival time and date Delivery Status Received – delivery status for Store and Forward messages 4.3.2.1 Receiving New Messages When you receive a new message, your radio displays the New Message icon, an animation, and...
  • Page 83 MN006260A01-AG Chapter 4 : Main Menu 4 Use the submenus for the following options: Option Actions Saving messages as templates a Select Store. b Change the default name of the template and press OK. Deleting messages a Select Delete. b To confirm, select Yes. Deleting all messages from the inbox or out- a Select Delete All.
  • Page 84: Embedded Number

    MN006260A01-AG Chapter 4 : Main Menu Option Actions • Failed due to an unknown error Protecting the message from being deleted Select Protect. or overwritten Removing the message protection Select Unprotect. NOTE: Message protection is en- abled in the inbox and Call Out inbox.
  • Page 85: Making Group Calls On The Talkgroup Of The Message Sender

    MN006260A01-AG Chapter 4 : Main Menu 4 Press the PTT button. The radio displays a list of numbers, including the number of the sender. 5 To call, select the required number and do one of the following: • Press the PTT button. •...
  • Page 86: Outbox

    MN006260A01-AG Chapter 4 : Main Menu When you perform an action using OTB, your radio displays a notification on the selected action. If the OTB function is not supported while in immediate text message, your radio displays Service Restricted. 4.3.3 Outbox The outbox stores up to 100 sent messages that are arranged chronologically.
  • Page 87: Call-Out Icons

    MN006260A01-AG Chapter 4 : Main Menu 4.3.4.1 Call-Out Icons Table 21: Call-Out Icons Icon Description Read (Old) Call-Out Message in Inbox Unread (New) Call-Out Message in Inbox Read (Old) Protected Call-Out Message in Inbox Unread (New) Protected Call-Out Message in Inbox Read (Old) Call-Out Message in Outbox Read (Old) Protected Call-Out Message in Outbox 4.3.5...
  • Page 88: Managing User-Defined Templates

    MN006260A01-AG Chapter 4 : Main Menu Option Actions Sending the message to a talkgroup Select the required talkgroup from the Talk- Group List. Sending the message to an address in your a Press abc. contact list b Select the name of the recipient. Sending the message to a contact or talk- a Enter the contact number.
  • Page 89: Sending Predefined Templates

    MN006260A01-AG Chapter 4 : Main Menu 2 Select Messages→Predefined. 3 Highlight the required template and press Menu key. 4 Select View. 4.3.8.2 Sending Predefined Templates Procedure: 1 From the home screen, press the Menu key. 2 Select Messages→Predefined. 3 Highlight the required template and do one of the following: •...
  • Page 90: Targeted Status Messages

    MN006260A01-AG Chapter 4 : Main Menu 2 Select Messages→Send Status. 3 Send status messages by performing one of the following options: Option Actions Sending existing status messages a Select the required status message. b Perform one of the following actions: •...
  • Page 91: Additional Address

    MN006260A01-AG Chapter 4 : Main Menu Prerequisites: This feature is only available when enabled by your service provider. See Radio Messaging System (RMS) on page 161 for details. Procedure: 1 Use one of the following options: Option Actions The radio is in RMS mode Go to step NOTE: RMS mode is only applicable for...
  • Page 92: Enabling Or Disabling Additional Address

    MN006260A01-AG Chapter 4 : Main Menu 4.3.11.1 Enabling or Disabling Additional Address Procedure: 1 From the home screen, press the Menu key. 2 Select Messages→Additional Address→Enable. 3 Select one of the following options: • To activate the feature, select On. •...
  • Page 93: Editing Additional Address

    MN006260A01-AG Chapter 4 : Main Menu 4.3.11.5 Editing Additional Address Prerequisites: Editing Additional Address is allowed only for User-Defined positions. Pre-Defined positions can only be Selected or Viewed. Procedure: 1 From the home screen, press the Menu key. 2 Select Messages→Additional Address→Select Address. 3 Highlight the alias.
  • Page 94: Contacts

    MN006260A01-AG Chapter 4 : Main Menu Contacts This menu stores all your contact numbers. Contacts from your radio can placed into up to 100 folders inside your address book. The folder name can be edited when creating the folder or when adding or editing a new contact (if configured). NOTE: You can enter a maximum of 15 characters when naming the folder.
  • Page 95: Editing Contacts

    MN006260A01-AG Chapter 4 : Main Menu 2 Select [New Contact]. 3 Highlight Folder and press Change. NOTE: If you save a new contact and change the contact folder, the contact is saved in both All folder and the selected contact folder. If you save the new contact without change the contact folder, the contact appears in All folder only.
  • Page 96: Searching Contacts

    MN006260A01-AG Chapter 4 : Main Menu • Duplex NOTE: Simplex and Duplex options are only available if the contact Type is Private and the respective Private Call Hook Customization is enabled. 6 Press Done. 4.4.3 Searching Contacts Procedure: To search for contacts, perform one of the following options: Options Actions Search from Contacts Menu...
  • Page 97: Checking Capacity

    MN006260A01-AG Chapter 4 : Main Menu 4.4.6 Checking Capacity When and where to use: To see how many numbers are stored in the radio. Procedure: 1 From the home screen, press Contacts key. 2 Press the Menu key. 3 Select Capacity. 4 Select one of the following options: •...
  • Page 98: Navigation In The Picture Browser

    MN006260A01-AG Chapter 4 : Main Menu 2 Select Pictures. The Picture Browser starts. 4.5.2 Navigation in the Picture Browser Table 23: Navigation in the Multi-Picture View I want to... Action Highlight another item. Rotate the Rotary Knob or use the Navigation keys.
  • Page 99: Zoom Levels

    MN006260A01-AG Chapter 4 : Main Menu I want to... Action • Rotate the Rotary Knob anticlockwise. NOTE: When a picture is zoomed out to maximum, the browser re- turns to the full screen view. Move the displayed area of the zoomed pic- Press the Navigation keys.
  • Page 100: Sending Pictures Through Bluetooth From The Picture Browser

    MN006260A01-AG Chapter 4 : Main Menu 7 Press Save to confirm changes. 4.5.5 Sending Pictures through Bluetooth from the Picture Browser By using this procedure you can send JPEG files displayed in the Picture Browser. To send other types of files using Bluetooth, go to My Received Files; for details see Sending Files through Bluetooth from My Received Files on page 103 Procedure:...
  • Page 101: Enabling And Disabling Bluetooth

    NOTE: This setting does not affect the Motorola Solutions headset with PTT (NNTN8143_ or NNTN8191_) as it is always in the GC Optimized mode.
  • Page 102: Devices

    MN006260A01-AG Chapter 4 : Main Menu 4 If needed, enter a PIN code or a passkey. NOTE: If you enter an incorrect PIN code and the subsequent paring attempts take too long or result in an error message, power the Bluetooth device off and on. The radio accepts 3 logging attempts.
  • Page 103: My Received Files

    MN006260A01-AG Chapter 4 : Main Menu • Automatic – the radio connects with the device automatically. NOTE: On some headsets, you may have to press the "Call" button to trigger reconnection. • Ask – the radio asks you for confirmation before connecting with the device. •...
  • Page 104: Viewing Received Files

    MN006260A01-AG Chapter 4 : Main Menu Option Actions The paired devices list is empty Wait until the radio displays the list and then highlight the device and press Connect. The required recipient device is present Highlight the device and press Select. on the paired devices list The required recipient device is not a Refresh the list by selecting Search.
  • Page 105: Setting Indoor Location

    MN006260A01-AG Chapter 4 : Main Menu 2 Select Bluetooth→Disconnect All. All devices are disconnected. NOTE: To disconnect only one device, from the home screen, select Menu→Bluetooth→Devices, highlight the required device, and press Disconnect. 4.6.7 Setting Indoor Location NOTE: Your service provider can enable this feature. Indoor Location is used to track radio location while the radio is indoors.
  • Page 106: Browser

    MN006260A01-AG Chapter 4 : Main Menu 2 Select Bluetooth→Firearms. 3 Highlight your firearm sensor device and press Connect. NOTE: Activation code must be sent to the device by third-party application. Radio-initiated automatic reconnection with several remote Bluetooth devices at the same time cannot be guaranteed to be successful in 100%, due to the fundamental nature of Bluetooth.
  • Page 107: Security

    MN006260A01-AG Chapter 4 : Main Menu Security Security menu stores all your security settings. 4.9.1 PIN Protect This feature allows you to enable/disable PIN code authentication at the next power on. This code protects your radio against unauthorized use. NOTE: Customers are strongly advised to change the default PIN code in order to protect devices from unauthorized access.
  • Page 108: Setting Keypad Lock

    MN006260A01-AG Chapter 4 : Main Menu 4 If the entered code matches the old code, radio prompts for the new code twice. Your radio displays Code Accepted. 4.9.2 Setting Keypad Lock The keypad lock/unlock can be invoked from the radio menu, or by using a predefined menu shortcut. By default, the Power and Emergency buttons are always operative when the keypad is locked.
  • Page 109: Air Encryption

    MN006260A01-AG Chapter 4 : Main Menu 4.9.3 Air Encryption NOTE: This is a Software Selling Feature. This menu item allows you only to view air encryption state. Air Encryption is a feature that enables encryption of entire communication between the radio and infrastructure, which results in increased security of calls, messages, and data.
  • Page 110: Verifying K Validity

    MN006260A01-AG Chapter 4 : Main Menu 4.9.4.1 Verifying K Validity Procedure: 1 From the home screen, press the Menu key. 2 Select Security→K Validity. Your radio displays: • K is Valid – The infrastructure can authenticate your radio. • K is Invalid – The infrastructure is unable to authenticate your radio. Please call your service provider to restore the key to your radio.
  • Page 111: Changing Dmo Sck

    MN006260A01-AG Chapter 4 : Main Menu 4.9.5.2.1 Verifying DMSCK Validity When and where to use: To ensure that the DMSCKs in the radio are valid and can be used for the air interface encryption. Procedure: 1 From the home screen, press the Menu key. 2 Select Security→DMSCK Validity.
  • Page 112: Activating Covert Mode

    MN006260A01-AG Chapter 4 : Main Menu • The LED indicator is switched off. The radio powers up in the mode set before turning off. If Covert Mode is enabled before turning off, the radio turns on in Covert Mode . When Covert Mode is turned off, all the changed settings are reverted to the previous state.
  • Page 113: Sds Remote Control

    MN006260A01-AG Chapter 4 : Main Menu Send firmware version and TEI The radio sends back an SDS message with its firmware version and TEI. NOTE: If the sending Individual Short Subscriber Identity (ISSI) is not on the Allowed ISSIs list, the receiving radio ignores the task.
  • Page 114: Set Volume

    MN006260A01-AG Chapter 4 : Main Menu 4 Scroll to the desired style and press Select. NOTE: New ring style is played immediately for a few seconds. If necessary, adjust the volume level. 4.10.2 Set Volume This menu item allows you to adjust the Simplex, Duplex, Earpiece, Speaker, and Keypad tone volume.
  • Page 115: Data Setup

    MN006260A01-AG Chapter 4 : Main Menu 4.10.4 Data Setup This menu item allows you to set up your radio to transmit and receive data from the external device. To connect your radio accessory connector to the external device, use the PMKN4159 (Serial) or PMKN4160 (USB) cable.
  • Page 116: Howling Suppression

    MN006260A01-AG Chapter 4 : Main Menu 2 Select Setup→Audio→Audio Profile. 3 Select a required profile. 4.10.5.2 Howling Suppression The howling suppression is a mode increasing the stability of the acoustic feedback loop. The radio eliminates howling caused by the feedback loop from the receiving radios to the sending radio in simplex calls.
  • Page 117: Tones

    MN006260A01-AG Chapter 4 : Main Menu • Duplex • Simple • Keypad • Tones • Call-Out The Volume Control Mode is configurable using the Customer Programming Software (CPS). NOTE: When a volume control capable Bluetooth device is connected, the radio always uses the Common setting.
  • Page 118: All Tones

    MN006260A01-AG Chapter 4 : Main Menu 4.10.6.2 All Tones You can activate/deactivate all tones. 4.10.6.2.1 Setting All Tones Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Tones→All Tones. 3 Select one of the following options: • On –...
  • Page 119: Periodic Alert

    MN006260A01-AG Chapter 4 : Main Menu 4.10.6.5 Periodic Alert You can activate/deactivate periodic tone indication for the missed calls, the unread messages, and low battery level. For each notification, your radio generates an unread message tone with the amber LED color indication.
  • Page 120: Setting Font Level

    MN006260A01-AG Chapter 4 : Main Menu 4.10.7.1 Setting Font Level When and where to use: To increase or decrease text size so you can adjust the interface readability to existing conditions. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Display→Font Level.
  • Page 121: Setting Backlight

    MN006260A01-AG Chapter 4 : Main Menu 4.10.7.4 Setting Backlight When and where to use: To save the battery power. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Display→Backlight. 3 Select one of the following options: • Auto –...
  • Page 122: Setting Wallpaper

    MN006260A01-AG Chapter 4 : Main Menu • 15 minutes – Turns off the radio display after 15 minutes. • 30 minutes – Turns off the radio display after 30 minutes. 4.10.7.7 Setting Wallpaper When and where to use: To change the look of the home screen. Procedure: 1 From the home screen, press the Menu key.
  • Page 123: Setting The Time Manually

    MN006260A01-AG Chapter 4 : Main Menu 4.10.8.3 Setting the Time Manually When and where to use: If the time cannot update automatically through the infrastructure. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Time & Date→Set→Set Time. 3 Enter current time using Navigation keys or keypad.
  • Page 124: Setting Automatic Updates For The Time And Date

    MN006260A01-AG Chapter 4 : Main Menu 4.10.8.7 Setting Automatic Updates for the Time and Date Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Time & Date→System Update. 3 Select one of the following options: • Off – All the infrastructure information are ignored. The radio uses internal time and offset. •...
  • Page 125: Selecting Rf Power

    • CORE Earpiece – Select an earpiece from the list of the CORE accessories. • Other RSM/PHF – Select an accessory from the list of the non-Motorola Solutions accessories. • RSM Earpiece – Specify if the accessory is connected to the RSM.
  • Page 126: Book On

    MN006260A01-AG Chapter 4 : Main Menu 4.10.12 Book On This menu item allows you to edit RUA/RUI feature settings to automatically accept or reject book on requests. 4.10.12.1 Editing Book On Settings Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Book on Setup.
  • Page 127: Setting In Keypad Lock

    MN006260A01-AG Chapter 4 : Main Menu 2 Select Setup→Rotary Knob→Rotary Lock. 3 Select one of the following options: • Locked – Locks Rotary Knob, you can unlock it by selecting Unlocked or by pressing and holding Rotary Knob. • Unlocked – Unlocks the Rotary Knob. •...
  • Page 128: Setting Rotary Knob Talkgroup Selection

    MN006260A01-AG Chapter 4 : Main Menu 4.10.13.6 Setting Rotary Knob Talkgroup Selection Procedure: 1 From the home screen, press the Menu key. 2 Select Setup→Rotary Knob→Confirm TG Sel.. 3 Select one of the following options: • On – You need to confirm the talkgroup selection by pressing Select or pressing the PTT button to immediately start a call on a new talkgroup.
  • Page 129: Setting Operations Parameters

    MN006260A01-AG Chapter 4 : Main Menu 4.11.1 Setting Operations Parameters When and where to use: If you want to define the radio mode and the talkgroup at the radio startup, and when changing modes TMO → DMO and TMO → Repeater. Procedure: 1 From the home screen, press the Menu key.
  • Page 130: Activating Talkgroup Scanning

    MN006260A01-AG Chapter 4 : Main Menu 4.11.2.1 Activating Talkgroup Scanning When and where to use: If you want to monitor any TMO Group Call in the defined talkgroup list. Procedure: 1 From the home screen, press the Menu key. 2 Select Group Setup→Scan→Scanning. 3 Select Select List and then a list name.
  • Page 131: Deleting Talkgroups From Scan Lists

    MN006260A01-AG Chapter 4 : Main Menu 4.11.2.4 Deleting Talkgroups from Scan Lists Procedure: 1 From the home screen, press the Menu key. 2 Select Group Setup→Scan→Scan Lists. 3 Highlight the required scan list and press Menu→Edit. 4 Highlight the required talkgroup and press Menu→Delete. 4.11.3 My Groups This sub-menu allows you to select/edit your favorite group list.
  • Page 132: Deleting Talkgroup From Favorite Folders

    MN006260A01-AG Chapter 4 : Main Menu • Rename Folder – Edits the name of the folder. Enter new folder name and press OK. • Delete Folder – Deletes selected folder. Press Yes. NOTE: You cannot delete the last favorite folder. 4.11.3.4 Deleting Talkgroup from Favorite Folders Procedure:...
  • Page 133: Favorites

    MN006260A01-AG Chapter 4 : Main Menu • Config – Set predefined condition messages for calling radio. You can select more than one messages: • Always • Busy • No Answer • Not Reachable NOTE: The settings in the Config sub-menu is only enabled when On is selected in Enable Config.
  • Page 134: Adding Talkgroups To Favorites

    MN006260A01-AG Chapter 4 : Main Menu 2 Use one of the following options: Option Actions Making simplex calls in TMO or DMO a Press and hold the PTT button. b Wait for the Talk Permit tone before talk- ing. c Release the PTT button to listen. Making duplex calls in TMO a Press the Send key to initiate the call.
  • Page 135: Deleting Folders In Favorites

    MN006260A01-AG Chapter 4 : Main Menu 4.13.6 Deleting Folders in Favorites NOTE: Applicable only for MTP8500Ex. Procedure: 1 From the home screen, press the Menu key. 2 Select More . . .→Favorites. 3 Highlight a required folder. 4 Press the Menu key. 5 Select Delete Folder.
  • Page 136: Viewing And Modifying Personal Information

    MN006260A01-AG Chapter 4 : Main Menu 4.14.1 Viewing and Modifying Personal Information Procedure: 1 From the home screen, press the Menu key. 2 Select My Info. 3 Select one of the following options: • My Private Num – Displays your radio private number. •...
  • Page 137: Recent Calls

    MN006260A01-AG Chapter 4 : Main Menu 2 Select My Info→Storage Info. 3 Select Format SD card. 4 Press Yes to confirm formatting. 4.15 Recent Calls You can view the history of all calls: • Dialed – Calls you initiated. • Received –...
  • Page 138: Storing Recent Calls To Contacts

    MN006260A01-AG Chapter 4 : Main Menu • Missed NOTE: From the home screen press Down Navigation key, to access Recent Calls menu item. 4 Highlight the required call and press PTT button for private calls or press Send key for phone call.
  • Page 139: Shortcuts

    MN006260A01-AG Chapter 4 : Main Menu 4.16 Shortcuts NOTE: Applicable only for MTP8550Ex. This sub-menu allows you to set up shortcuts to access frequently used menu items. 4.16.1 Creating Menu Shortcuts When and where to use: To assign a shortcut for the menu item. Procedure: 1 From the home screen, press the Menu key.
  • Page 140: Logging On

    MN006260A01-AG Chapter 4 : Main Menu 4.17.1 Logging On Procedure: 1 From the home screen, press the Menu key. 2 Select RUI→Log on. 3 Highlight: • User ID and press Select to enter User ID List. If you are a new user on this radio, select [New User ID] and enter your user ID.
  • Page 141: Network Select

    MN006260A01-AG Chapter 4 : Main Menu • Automatic DMO - Enable or Disable Automatic DMO. NOTE: When the radio enters Automatic DMO through a gateway, the radio does not support Private Calls. • TG Net Sel – Selects one or multiple networks determined by the selected talkgroup. 4.18.2 Network Select This sub-menu item allows you to select a network to register your radio.
  • Page 142: Enabling Automatic Dmo

    MN006260A01-AG Chapter 4 : Main Menu 4.18.3 Enabling Automatic DMO Procedure: 1 From the home screen, press the Menu key. 2 Select Networks→Network Sel→Automatic DMO→Enable/Disable. NOTE: You can enable or disable Automatic DMO in the options menu using TMO, DMO, and Automatic DMO option keys.
  • Page 143: Using Any Tg Net Registration

    MN006260A01-AG Chapter 4 : Main Menu multiple talkgroup linked networks. Use this feature to select a network that is most preferred. The selected network is the first priority for scanning and registration. Procedure: 1 From the home screen, press the Menu key. 2 Select Networks→TG Net Sel→Prefer TG Net.
  • Page 144: Viewing Testpage

    MN006260A01-AG Chapter 4 : Main Menu 3 Scroll to view the results about the last time your location was calculated. NOTE: To refresh your position: • Select Position – The radio refreshes its position automatically. • Press Refresh 4.19.3 Viewing Testpage Procedure: 1 From the home screen, press the Menu key.
  • Page 145: Viewing Backlog Reports

    MN006260A01-AG Chapter 4 : Main Menu • On – Activates location report backlog recording. • Off – Deactivates location report backlog recording. 4.19.5.2 Viewing Backlog Reports Procedure: 1 From the home screen, press the Menu key. 2 Select Location→Backlog→Reports. The radio displays the number of backlog reports stored. 4.19.5.3 Deleting All Backlog Reports Procedure:...
  • Page 146: Viewing Encryption Status

    MN006260A01-AG Chapter 4 : Main Menu • Failed Transfer – The percentage of failed sent/received packets. NOTE: N.A. – Standby packet data session. 4.20.2 Viewing Encryption Status Procedure: 1 From the home screen, press the Menu key. 2 Select Packet Data→Encryption. 3 The encryption state of the ongoing packet data session is displayed: •...
  • Page 147: Setting Clear Call Alarm

    MN006260A01-AG Chapter 4 : Main Menu Option Actions b Select Encryption On to enable or En- cryption Off to disable encryption. Your radio displays prompts indicating your current encryption state: an appropriate status icon and the Encryption On or Encryption Off message. 4.21.2 Setting Clear Call Alarm When and where to use: The Clear Call Alarm menu is used to configure an alarm tone to notify on...
  • Page 148: Setting Opta Filter

    MN006260A01-AG Chapter 4 : Main Menu 4.21.5 Setting OPTA Filter When and where to use: Use this menu item to define which characters are masked when the OPTA name is displayed. Procedure: 1 From the home screen, press the Menu key. 2 Select Crypto Menu→OPTA Filter.
  • Page 149: Chapter 5: Features

    MN006260A01-AG Features Chapter 5 Features Ambience Listening (AL) Call Ambience Listening Call allows a dispatcher to make a special call that allows listening to the conversations and background noises within the range of the microphone of a particular radio. The call is set up without any indication to the affected radio, and any lower priority ongoing voice call or packet data transfer may be preempted.
  • Page 150: Bluetooth Interactions

    MN006260A01-AG Chapter 5 : Features • Send and receive files using OPP. • Allow your radio to detect BTLE iBeacons. • Allow radio collaboration with various Bluetooth sensors or data capture devices, for example biometric sensors, bar code scanners, or firearm devices. •...
  • Page 151: Bluetooth Smart Proximity Pairing

    MN006260A01-AG Chapter 5 : Features 5.2.4 Bluetooth Smart Proximity Pairing With the use of Proximity Pairing, you can instantly connect your radio with Bluetooth Low Energy (BTLE) devices. BTLE devices are various types of sensors the radio can be paired with using Bluetooth, for example gas or heart rate sensors.
  • Page 152: Call-Out

    MN006260A01-AG Chapter 5 : Features Call-Out NOTE: This is a Software Selling Feature. For those who use DMO mode, you are recommended to apply DMO SCK for data confidentiality. This feature allows you to receive Call-Out alerts. On receiving the Call-Out messages, the radio interrupts current services and attends to the Call-Out alert without any further delay.
  • Page 153: Call-Out Modes Interaction

    MN006260A01-AG Chapter 5 : Features • press Menu or any key except for the Emergency button, or the Rotary Knob. • the acknowledgment timer runs out. The Normal Call-Out mode is ended when the validity timer runs out. Storm Plan An alert message that is sent by a dispatcher to a group of radios.
  • Page 154: Call-Out Service Phases

    MN006260A01-AG Chapter 5 : Features 5.4.3 Call-Out Service Phases In the Call-Out mode there are following phases: Alerting Phase Alerting users by using the LED pattern, vibration pattern, alert tone and volume level configured for the first matching sub address that contain the indication profile setting. The radio receives a Call-Out message.
  • Page 155: Dtmf Overdial

    MN006260A01-AG Chapter 5 : Features Procedure: 1 From the home screen, press and hold Right Navigation. Your radio displays dialing number prompt. 2 Rotate the Rotary Knob or press Up or Down Navigation key to choose the number, then press the Rotary Knob or Right Navigation key to go to the next digit.
  • Page 156: Enhance Gnss Performance

    MN006260A01-AG Chapter 5 : Features • GPS + BeiDou IMPORTANT: Where the signals from satellites are not available, the GNSS Location Service does not work. This usually happens when your radio cannot establish a view of a wide area of open sky. An example would be when the GNSS antenna is covered or facing the ground.
  • Page 157: Location Report Backlog

    MN006260A01-AG Chapter 5 : Features This feature works best where there is nothing between your radio and a large amount of open sky. To maximize the ability of your radio to determine a location fix, avoid closed space, tall buildings, and foliage.
  • Page 158: Gnss Accuracy

    MN006260A01-AG Chapter 5 : Features • Time – Indicates when the last time the location was calculated. The time is provided in Universal Time Coordinated. • Letter Code – Grid zone or square on the map for different coordinate standard. •...
  • Page 159: Private Call

    MN006260A01-AG Chapter 5 : Features • Private Automatic Branch Exchange (PABX) Call 5.10.1 Private Call Private call, also called point-to-point call, enables communication between two individuals. No other radio can hear the conversation. This call type can be carried out in two ways: Duplex Call This call type is only allowed in Trunked Mode Operation (TMO).
  • Page 160: Phone And Pabx Calls

    MN006260A01-AG Chapter 5 : Features 5.10.2 Phone and PABX Calls Phone Calls allow you to call a landline telephone number or a cellular mobile phone number. Private Automatic Branch Exchange (PABX) Calls allow you to call local (office) extension numbers. NOTE: This feature is available only in Trunked Mode Operation (TMO).
  • Page 161: Ms-Isdn

    MN006260A01-AG Chapter 5 : Features 5.11 MS-ISDN This feature adds to your radio ISDN number. You can choose between MS-ISDN and ISSI to address the call, send the message or pre-defined templates. It works for both simplex and duplex calls, based on the assigned ISDN number.
  • Page 162: Radio Messaging System Icons

    MN006260A01-AG Chapter 5 : Features 5.13.1 Radio Messaging System Icons Table 26: RMS Icons Icon Description RMS Status Received Indicates a new RMS status message just arrived. RMS Status Sent RMS Box Read Message RMS Box Unread Message 5.14 Radio User Assignment (RUA) and Radio User Identity (RUI) NOTE: This is a Software Selling Feature.
  • Page 163: Sim Card End-To-End Encryption

    MN006260A01-AG Chapter 5 : Features The Shadow Groups feature (also known as Address Bundle) offers a way of sending messages to multiple destinations or recipients simultaneously. The following types of messages are supported by the feature: • Status messages (including Emergency Alarms) •...
  • Page 164: Short Number Dial

    MN006260A01-AG Chapter 5 : Features 5.17 Short Number Dial This feature allows you to dial part of the full number of the person you wish to call. Your radio automatically completes the number. Example: Your radio number is 4282564. 1 Dial 564 (instead of 4282564, the full number). 2 To place the call, press the PTT button or the Send key.
  • Page 165: Terminal Permanent Disable

    It is recommended to Permanent Disable your radio only when you do not expect to recover it. If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola Solutions. 5.20...
  • Page 166: Entering Browser Menu Panes

    MN006260A01-AG Chapter 5 : Features 5.21.3 Entering Browser Menu Panes Prerequisites: You are in the browser. Procedure: 1 Press Menu or Menu key. 2 Usually, it brings up the Navigate pane, or the last browser menu pane. NOTE: If the web page you navigated to has two or more soft keys/options, the Options pane pops up.
  • Page 167: Using Bookmarks

    MN006260A01-AG Chapter 5 : Features 5.21.4.3 Using Bookmarks Procedure: 1 Enter the browser. 2 Scroll to Bookmarks pane. 3 Scroll to the required bookmark and select Go. The bookmark downloads the selected page from the web. 5.21.4.4 Creating Hotkeys NOTE: Applicable only for MTP8550Ex. Procedure: 1 Enter the browser.
  • Page 168: Selecting Saved Pages

    MN006260A01-AG Chapter 5 : Features 5.21.4.7 Selecting Saved Pages Procedure: 1 Enter the browser. 2 Scroll to Bookmarks pane. 3 Select Organise (if there are no saved bookmarks), or More..4 Select Go to enter the Saved Pages folder. 5 Select a saved page and press OK.
  • Page 169: Table 28: Browser Keys Interactions

    MN006260A01-AG Chapter 5 : Features Table 28: Browser Keys Interactions Key Press Action 0–9 key • In the editor: enters a digit and/or character depending on the text entry mode selected. • Outside the editor: in a numbered list, se- lects the required item list.
  • Page 170: Browser Menu Panes Overview

    MN006260A01-AG Chapter 5 : Features 5.21.8 Browser Menu Panes Overview The browser menu includes the following panes: Table 29: Browser Menu Panes Menu Pane Description Navigate Provides access to the home page and commonly used items. Bookmarks Provides access, editing, and storage options to stored bookmarks and saved pages.
  • Page 171: Bookmarks Pane

    MN006260A01-AG Chapter 5 : Features Scroll Mode – for setting the scrolling mode and speed. Key Press Timeout – for setting key press time-out. This time-out is used for text entry. Set Proxy – select the WAP Proxy (1, 2, 3). The browser connects to the web via the selected proxy or gateway.
  • Page 172: Working With The Saved Pages Folder

    MN006260A01-AG Chapter 5 : Features • New Bookmark – for creating a new bookmark. • New Folder – for creating a new folder. • Move – for moving this bookmark to a new folder (or in Bookmarks). • Delete All – for deleting all bookmarks. •...
  • Page 173: Options Pane

    MN006260A01-AG Chapter 5 : Features • Save Page – For creating a snapshot for the current document. • Find Text – For finding a text string in the current document. • Copy Text – For copying text from the current document to the clipboard. 5.21.14 Options Pane This pane is specific to the page or pane being displayed.
  • Page 174: New Wap Messages

    MN006260A01-AG Chapter 5 : Features 5.21.16.1 New WAP Messages Types of the WAP Messages and their priorities: NOTE: Your service provider sets the priority of the message. • Push Message High – animation and the icon (blinking) are displayed with the New WAP Message tone and the browser opens.
  • Page 175: Appendix A: Led Indications

    MN006260A01-AG LED Indications Appendix A LED Indications Table 32: LED Status Indications Indication Status Solid green • In use • Repeating call Blinking green • In service or idle • Switching modes from TMO to DMO Solid red • Out of service Blinking red •...
  • Page 176: Appendix B: Troubleshooting

    MN006260A01-AG Appendix B : Troubleshooting Appendix B Troubleshooting NOTE: MUX virtual port is only supported through third party vendor. Visit FabulaTech.com (http://www.fabulatech.com/serial-port-splitter.html) for more information. Your radio displays the following messages: Table 34: Displayed Messages Message Message Description Attachment Failed Your radio could not perform talkgroup attachment.
  • Page 177 MN006260A01-AG Appendix B : Troubleshooting Message Message Description File cannot be received, The file cannot be received because the memory for storage unavailable its storage is inaccessible. See File Storage Not Available. File Invalid The picture you are trying to open is damaged. File Storage Not Available Memory for file storage is inaccessible.
  • Page 178 MN006260A01-AG Appendix B : Troubleshooting Message Message Description No Group • Attachment failed. Your radio detached from current talkgroup. Please wait until it attaches again to the cur- rent talkgroup. • Displayed when you are out of the normal coverage area of your selected talkgroup.
  • Page 179 MN006260A01-AG Appendix B : Troubleshooting Message Message Description Service Restricted This service or feature is restricted by your service provid- er, it has not been purchased, or it is not available. Single TalkGroup Only There is only one programmed entry in the scrolling list. TalkGrp ...
  • Page 180: Appendix C: Maintenance

    Extending Battery Life A battery is an expendable part and may need replacing during the life of the radio. To ensure maximum service life of your radio, always replace the battery with a genuine Motorola Solutions replacement. Battery Charging Temperature If, during charging, the temperature is out of range, the battery might not be fully charged since the charging is temporarily stopped until the temperature becomes suitable.
  • Page 181: Looking After Your Radio

    Motorola Solutions details the disassembly, test, and reassembly procedures along with necessary test equipment needed to inspect, maintain and troubleshoot radio seals in the radio’s service manual.
  • Page 182 MN006260A01-AG Appendix C : Maintenance Procedure: 1 Submerge the radio (with the battery attached) completely in water and shake it for approximately 20 seconds. 2 Pull the radio out of the water and turn the encoder knob 360° clockwise and 360° anti-clockwise twice.
  • Page 183 MN006260A01-AG Appendix C : Maintenance 5 Submerge the radio in water and shake it to remove the detergent. 6 Pull the radio out of the water and thoroughly rinse it under running water to remove excess detergent. Take extra care to remove any detergent trapped in the crevices of the radio. 7 Shake off excess water and dry the radio with a towel.

This manual is also suitable for:

Mtp8500ex

Table of Contents