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Mobile Release 16
MTP810Ex/MTP850Ex
Feature User Guide
OCTOBER 2016
*6866588D06*
6866588D06–RB
© 2016 Motorola Solutions, Inc. All rights reserved

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Table of Contents
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Summary of Contents for Motorola MTP810Ex

  • Page 1 Mobile Release 16 MTP810Ex/MTP850Ex Feature User Guide OCTOBER 2016 *6866588D06* 6866588D06–RB © 2016 Motorola Solutions, Inc. All rights reserved...
  • Page 3: Table Of Contents

    6866588D06–RB Contents Contents List of Figures......................11 List of Tables......................13 Copyrights......................... 15 Chapter 1: General Information................17 1.1 Safety Information........................17 1.2 Icon Conventions........................17 1.3 Using this Guide........................17 1.4 Feature and Service Availability.................... 18 Chapter 2: Getting Started..................19 2.1 Product Technical Information....................
  • Page 4 6866588D06–RB Contents Chapter 3: Modes...................... 37 3.1 Trunked Mode Operation.......................37 3.1.1 Entering TMO Mode....................37 3.1.2 Making Group Calls in TMO..................37 3.1.3 Receiving Group Calls in Idle...................38 3.1.4 Receiving Group Calls during Ongoing Group Calls..........38 3.1.5 Dynamic Group Number Assignment (DGNA)............38 3.1.5.1 DGNA Reception..................38 3.1.5.2 DGNA Auto Select Group................
  • Page 5 6866588D06–RB Contents 3.5.5 Emergency SDS Status................... 48 3.5.6 Emergency Hot Microphone..................48 3.5.7 Alternating Hot Microphone..................49 3.5.8 Silent Emergency Mode...................49 3.5.9 Invisible Emergency....................50 3.5.10 Disaster Alert......................50 3.5.10.1 Initializing Disaster Alert Calls..............50 3.5.11 Exiting Emergency Operations................51 Chapter 4: Main Menu....................53 4.1 Scrolling through the Menu....................53 4.2 Menu Icons..........................
  • Page 6 6866588D06–RB Contents 4.3.9 Additional Address....................63 4.3.9.1 Enabling or Disabling Additional Address..........63 4.3.9.2 Selecting Additional Address..............63 4.3.9.3 Viewing Additional Address................63 4.3.9.4 Entering New Additional Address...............64 4.3.9.5 Editing Additional Address................. 64 4.3.9.6 Deleting Additional Address............... 64 4.4 Contacts..........................65 4.4.1 Creating Contacts....................65 4.4.2 Editing Contacts.......................66 4.4.3 Deleting Numbers....................
  • Page 7 6866588D06–RB Contents 4.7.8.1 Setting Remote Control................75 4.8 Setup............................. 75 4.8.1 Ring Style.........................75 4.8.1.1 Setting Ring Style..................75 4.8.2 Set Volume......................75 4.8.2.1 Setting Volume...................75 4.8.3 Language......................... 76 4.8.3.1 Setting Language..................76 4.8.4 Data Setup....................... 76 4.8.4.1 Setting Data Function.................76 4.8.5 Audio........................77 4.8.5.1 Audio Profiles.....................
  • Page 8 6866588D06–RB Contents 4.8.9 Energy Economy......................85 4.8.9.1 Enabling/Disabling Energy Economy............85 4.8.9.2 Viewing the Energy Economy Status............85 4.8.10 Transmission Power Class..................86 4.8.10.1 Selecting RF Power................. 86 4.8.11 Rotary Knob......................86 4.8.11.1 Setting Rotary Knob Mode............... 86 4.8.11.2 Setting Rotary Lock..................87 4.8.11.3 Setting In Keypad Lock................
  • Page 9 6866588D06–RB Contents 4.13.2 Network Select.......................96 4.13.2.1 Selecting Your Network................96 4.13.2.2 Using Select Net Registration..............96 4.13.2.3 Using Any Network Registration.............. 96 4.14 Location..........................97 4.14.1 Enabling GPS......................97 4.14.2 Viewing Your Position.................... 97 4.14.3 Changing GPS Accuracy..................97 4.15 Packet Data......................... 98 4.15.1 Viewing Data Statistics..................
  • Page 10 6866588D06–RB Contents 5.13.4.2 Creating Bookmarks through the Bookmarks Pane....... 106 5.13.4.3 Using Bookmarks................... 107 5.13.4.4 Creating Hotkeys..................107 5.13.4.5 Using Hotkeys..................107 5.13.4.6 Saving Pages..................107 5.13.4.7 Selecting Saved Pages................108 5.13.5 Disabled Packet Data Service................108 5.13.6 Disabled Browser Entry..................108 5.13.7 Browser Keys Usage...................
  • Page 11: List Of Figures

    6866588D06–RB List of Figures List of Figures Figure 1: Default Home Screen with Icons..................... 26 Figure 2: Trunked Mode Operation......................37 Figure 3: Direct Mode Operation......................42 Figure 4: Communication through Repeaters..................44 Figure 5: Communication through Gateways..................45 Figure 6: Call-Out Message........................114 Send Feedback...
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  • Page 13: List Of Tables

    6866588D06–RB List of Tables List of Tables Table 1: Special Notations........................17 Table 2: Product Technical Information....................19 Table 3: Battery Icons..........................23 Table 4: Controls and Indicators......................24 Table 5: Display............................26 Table 6: Colors of the Soft Key Area...................... 27 Table 7: Status Icons..........................28 Table 8: During the Call..........................33 Table 9: Talkgroup Icon..........................34 Table 10: One-Touch Button Features ....................
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  • Page 15: Copyrights

    Motorola Solutions, Inc. Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
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  • Page 17: Chapter 1: General Information

    6866588D06–RB General Information Chapter 1 General Information Safety Information RF Energy Exposure and Product Safety Guide For Two-Way Radios IMPORTANT: Before using this product, read the RF Energy Exposure and Safety Guide shipped with your radio. The guide contains recommendations for safe usage, important RF energy awareness and control information as well as regulatory information, to help ensure compliance with applicable standards and regulations.
  • Page 18: Feature And Service Availability

    6866588D06–RB Chapter 1: General Information Example Description Powering Off Typewriter words indicate the MMI strings or messages displayed on the radio. Setup → Tones → All Tones Bold words with the arrow between indicate navigation structure in the menu items. Feature and Service Availability This guide describes all available radio features and services.
  • Page 19: Chapter 2: Getting Started

    6866588D06–RB Getting Started Chapter 2 Getting Started This chapter contains basic information on how to use the radio. Product Technical Information Table 2: Product Technical Information Description Value Maximum Voltage 7.9 V Maximum Current 1.2 A 1 W at 20 Ω Maximum Speaker Load 75 Ω...
  • Page 20: Installing The Sim Card

    6866588D06–RB Chapter 2: Getting Started 2.2.2 Installing the SIM Card IMPORTANT: The following procedure must be performed only in non-hazardous environment. Prerequisites: Your radio is equipped with a SIM/microSD card slot. Prepare Phillips torque bit and 2.7+0.2/-0.0 in-lbs torque screwdriver. Procedure: 1 Remove the battery.
  • Page 21: Installing The Battery

    6866588D06–RB Chapter 2: Getting Started IMPORTANT: Ensure that the SIM card is properly placed in the SIM card door and does not rest on the ribs. 5 Place the SIM card door back into its position. Start with the edge opposite to the screw. IMPORTANT: Ensure that the SIM card door tab slots into the chassis opening.
  • Page 22: Removing The Battery

    Charging the Battery You can charge a battery separately or attached to a radio. IMPORTANT: Use only Motorola approved chargers which provide optimal performance. Using other chargers invalidates the warranty and may fail to fully charge, reducing the life of the battery.
  • Page 23: Battery Charging Indications

    6866588D06–RB Chapter 2: Getting Started 2.2.6 Battery Charging Indications When the radio is turned on while charging, it displays an icon of the battery in charging. When the radio is turned off while charging, it displays the icon of the battery in charging and backlights the display.
  • Page 24: Table 4: Controls And Indicators

    6866588D06–RB Chapter 2: Getting Started Table 4: Controls and Indicators Annotation Description Emergency button Press and hold Emergency button to enter Emergency operation. When your radio is off, press and hold to power on in Emergency Mode. Rotary Knob • Rotate to set the volume.
  • Page 25 6866588D06–RB Chapter 2: Getting Started Annotation Description • Press and rotate to select a different talkgroup. • Press and hold the Rotary Knob to lock it, press and hold it again to un- lock. Powering off also unlocks a locked Rotary Knob. Earpiece Side button The Rotary Knob and Side buttons programming are paired.
  • Page 26: Display

    6866588D06–RB Chapter 2: Getting Started Annotation Description Press to enter the main menu and the context-sensitive menu. On/Off/End/Home key • Press and hold to turn on/off your radio. • Press to end calls. • Press to return to the home screen. Navigation key Press Up, Down, Left or Right Navigation key for list scrolling, while moving around the menu hierarchy, or for alphanumeric text editing.
  • Page 27: Configurable Idle Screen

    6866588D06–RB Chapter 2: Getting Started The color of the Soft key area changes according to the mode the radio is in. Table 6: Colors of the Soft Key Area Color Mode or State Light blue Normal TMO and DMO Modes Light red Emergency Mode or Disaster Alert Call Olive...
  • Page 28: Table 7: Status Icons

    6866588D06–RB Chapter 2: Getting Started The icons can appear in normal or large size. To manually enable/disable large status icons, go to Menu → Setup → Display → Extended Status Icons. Table 7: Status Icons Icon Description Trunked Mode Operation In Service No Service Signal Strength –...
  • Page 29 6866588D06–RB Chapter 2: Getting Started Icon Description • Blinking – when the radio has not detected the repeater or during attachment. • No icon – during a radio to radio and gateway call. General Icons All Tones Off and Duplex and Simplex Ring Muted – Indicates that all alert tones are off and both duplex and simplex ring volume is set to 0.
  • Page 30 6866588D06–RB Chapter 2: Getting Started Icon Description List Scrolling – Indicates that the Rotary Knob is in list scrolling mode. New Message Has Arrived – Indicates that a new message has arrived. New Message(s) in Inbox – Indicates that you have unread messages in your In- box.
  • Page 31: Powering On The Radio

    6866588D06–RB Chapter 2: Getting Started Icon Description Unread (New) WAP Message – Indicates that you have not entered WAP Box since last WAP message was received. Blinks when the priority is high. WAP Message Icon – Displayed next to the priority WAP message in the message list view.
  • Page 32: Locking Or Unlocking The Keys Or Buttons

    6866588D06–RB Chapter 2: Getting Started Locking or Unlocking the Keys or Buttons Press Menu key and Left Navigation key. NOTICE: The Emergency button is not locked. Entering Emergency Mode unlocks all keys. Holding Your Radio The radio has two microphones: a top microphone for simplex dispatcher/private calls and a bottom microphone for duplex telephone-like calls.
  • Page 33: Using High Audio

    6866588D06–RB Chapter 2: Getting Started The states of the routed audio are: • Speaker HIGH — indicates that audio is routed to the main speaker. • Speaker LOW — indicates that audio is routed to the earpiece or PHF earpiece, and not to the main speaker.
  • Page 34: Selecting Talkgroups

    6866588D06–RB Chapter 2: Getting Started 2.13 Selecting Talkgroups Follow these procedures to select talkgroup manually. If the selected talkgroups is an InterSystem Interface (ISI) talkgroup, the radio can migrate to another talkgroup linked network, changing the talkgroup automatically. Procedure: From the home screen, use one of the following methods: Select Options →...
  • Page 35: One-Touch Buttons

    6866588D06–RB Chapter 2: Getting Started 3 When the timer expires (potentially after being restarted a number of times) the radio switches to the previously selected talkgroup. 2.15 One-Touch Buttons The One-Touch Button feature allows you to activate a feature by a long key press of the programmable button.
  • Page 36 6866588D06–RB Chapter 2: Getting Started Feature Description Timed Talkgroup Change Makes a predefined talkgroup the selected talkgroup for a specified amount of time. While using the predefined talkgroup, the second press of the One-Touch Button results in: • the radio returning to the previously selected talkgroup, •...
  • Page 37: Chapter 3: Modes

    6866588D06–RB Modes Chapter 3 Modes This chapter contains information on available modes that the radio can operate in. Trunked Mode Operation Trunked Mode Operation (TMO) requires the switching and management infrastructure. This operation mode enables various voice and data communication types, such as group calls and short data service messages, as well as access to the infrastructure-related features such as packet data.
  • Page 38: Receiving Group Calls In Idle

    6866588D06–RB Chapter 3: Modes NOTICE: To cancel making a group call, do one the following actions before the talk permit is granted (depending on your service provider’s settings): • Release the PTT button. • Press the END key (default). When the call is canceled, your radio displays Call Cancelled message (if configured by your service provider).
  • Page 39: Dgna Auto Select Group

    6866588D06–RB Chapter 3: Modes • Attach to the last selected TMO talkgroup. If the last selected TMO talkgroup is not available (it was deleted), the radio enters the “No Group” state. • Attach to a default talkgroup configured by your service provider. If the default talkgroup is not available (it was deleted), the radio enters the “No Group”...
  • Page 40: Initializing Broadcast Calls

    6866588D06–RB Chapter 3: Modes 3.1.6.2 Initializing Broadcast Calls Procedure: 1 From the home screen, press the Menu key. 2 Select Services → Broadcast. Your radio displays the predefined alias and the Broadcast Call icon. 3 To start the call press the PTT button. 3.1.7 Phone and Private Automatic Branch Exchange (PABX) Calls Phone Call allows you to call a landline telephone number or a cellular mobile phone number.
  • Page 41: Local Site Trunking

    6866588D06–RB Chapter 3: Modes If the radio cannot follow a call modification requested by the service provider, due to its settings, the radio rejects it and displays Service Not Available message. Local Site Trunking This mode is also called as Fallback Mode and it allows more than one radio from the same site to communicate when the link between the site and the network central controller fails.
  • Page 42: Direct Mode Operation

    6866588D06–RB Chapter 3: Modes Direct Mode Operation Direct Mode Operation (DMO) is a mode of simplex operation where radios communicate directly without the need of a network. Figure 3: Direct Mode Operation 3.3.1 Entering DMO Mode Procedure: To enter the DMO Mode: From the home screen, press the Menu key.
  • Page 43: Selecting Dmo Group Call Options

    6866588D06–RB Chapter 3: Modes 3.3.4 Selecting DMO Group Call Options When and where to use: Helps to communicate with other radio users on the same talkgroup through the Gateway or Repeater. Procedure: 1 From the home screen, press Options. 2 Press Config. 3 Select one of the following: •...
  • Page 44: Talkgroup For Individual Calls

    6866588D06–RB Chapter 3: Modes 3.3.7 Talkgroup for Individual Calls Talkgroup for Individual Calls is a talkgroup that operates on a separate frequency allocated for individual (private) calls only. Using this talkgroup optimizes frequency resources and helps not to block other talkgroups. The only supported call types are: private calls and emergency calls (both private and group).
  • Page 45: Gateway And Repeater Synchronization

    6866588D06–RB Chapter 3: Modes Figure 5: Communication through Gateways When the radio connects to a gateway, it plays a tone, displays the Gateway available message, and shows an appropriate icon. When the radio loses connection with the gateway, it plays a tone, displays the Gateway not available message, and the gateway icon is blinking.
  • Page 46: Emergency Operations

    6866588D06–RB Chapter 3: Modes talkgroup or folder, sending SDS messages, or pressing the PTT button are disabled. Any transmission trial causes the radio to display Not Allowed In TXI Mode notification and to play a tone. Your radio can still receive: •...
  • Page 47: Emergency Alarm

    6866588D06–RB Chapter 3: Modes During Emergency Operations, the radio rejects phone, PABX, and private calls, and does not monitor the talkgroups in the selected scan list. To terminate Emergency Operations, press the Right soft key. 3.5.1 Emergency Alarm The Emergency Alarm is a special status message sent while starting the Emergency Operations. The radio sends the message in either TMO or DMO.
  • Page 48: Receiving Emergency Group Calls

    6866588D06–RB Chapter 3: Modes NOTICE: It is possible to cancel making an emergency group call in TMO. To do this, perform one of the following actions before the talk permit is granted (depending on your service provider settings): • Release the PTT button. •...
  • Page 49: Alternating Hot Microphone

    6866588D06–RB Chapter 3: Modes Emergency group call takes over whereby the transmission is ongoing for the time the PTT button is held. Subsequent Emergency button presses during the Emergency Operation restart the Hot Microphone transmission. If a talk permit is granted to another member of the group, the Emergency Call received tone is played. If configured, the radio automatically attempts to get talk permit again.
  • Page 50: Invisible Emergency

    6866588D06–RB Chapter 3: Modes • Press Menu simultaneously with the Right Navigation key. • No success in sending the Silent Emergency Alarm and the maximum number of retries has been reached. • The control room terminates the Silent Ambience Listening. •...
  • Page 51: Exiting Emergency Operations

    6866588D06–RB Chapter 3: Modes 3.5.11 Exiting Emergency Operations Prerequisites: Make sure that your radio is engaged in Emergency Operations. Procedure: 1 If your radio screen displays Emergency Mic On, press End. 2 Press and hold Exit. Your radio exits Emergency Operations. Send Feedback...
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  • Page 53: Chapter 4: Main Menu

    6866588D06–RB Main Menu Chapter 4 Main Menu This chapter contains information on items in the main menu. You can enter the menu items during a call. If not programmed otherwise by your service provider the radio exits the menu, when a new call starts. IMPORTANT: Some menu items are model-specific and may not be activated or available on your radio.
  • Page 54: Messages

    6866588D06–RB Chapter 4: Main Menu Menu Icon Description Security Lets you turn on/off and verify security features, and change passwords. Setup Allows you to customize your radio. More... Contains additional setup menu items. Group Setup Contains additional menu items for Scanning Talkgroups features. Favorites Contains shortcuts to frequently used talkgroups and contact numbers.
  • Page 55: New Message

    6866588D06–RB Chapter 4: Main Menu 4.3.1 New Message This menu item allows you to create a new message. 4.3.1.1 Sending Messages to Private/Phone Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → New Message. 3 Enter your message and press Send. 4 If needed, select Private/Phone.
  • Page 56: Delivery Report

    6866588D06–RB Chapter 4: Main Menu • Phone – enter the phone number or press abc to choose the destination number from the contact list. NOTICE: Your service provider can enable to send a Store and Forward message to a talkgroup. 6 Select Send, or press Send key or PTT button.
  • Page 57: Inbox

    6866588D06–RB Chapter 4: Main Menu Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → New Message. 3 Press Menu key and select Delivery Report. 4 Select one of the following: • None — the radio does not request any delivery report. •...
  • Page 58: Receiving New Messages

    6866588D06–RB Chapter 4: Main Menu 4.3.2.2 Receiving New Messages Prerequisites: Your radio displays a New Message icon, an animation, and plays a New Mail Received tone. Procedure: Select one of the following: • Read — opens the entire message. • Back —...
  • Page 59: Calling Numbers In Messages

    6866588D06–RB Chapter 4: Main Menu 2 Select Messages → Inbox. 3 Highlight the required message and select Read. 4 Press the PTT button. 5 Radio displays a list of the numbers (including the senders number). 6 Highlight the required number and press Store. 7 Highlight required contact and press View.
  • Page 60: Outbox

    6866588D06–RB Chapter 4: Main Menu The message stays on the screen until you press the End/Home key. 4.3.3 Outbox Outbox stores up to 100 sent messages arranged chronologically with the last sent message at the top of the list. Table 13: Outbox Icons Icon Description Delivery in Progress...
  • Page 61: Managing User-Defined Templates

    6866588D06–RB Chapter 4: Main Menu 4 Do one of the following: • Enter the number or press abc to select the name from your contact list. Press Send. • Select required talkgroup from the TalkGroup List. 4.3.6.2 Managing User-Defined Templates Procedure: 1 From the home screen, press the Menu key.
  • Page 62: Status Messages

    6866588D06–RB Chapter 4: Main Menu 4.3.8 Status Messages The radio allows you to send two types of status messages: statuses and targeted statuses. Your service provider determines which type is enabled on the radio. Statuses can be sent either to a selected talkgroup or to a private number programmed by your service provider.
  • Page 63: Additional Address

    6866588D06–RB Chapter 4: Main Menu 4 Do one of the following: • Enter the number or press abc to select the name from your contact list. Press Send. • Select required talkgroup from the TalkGroup List. The display shows one of the following delivery reports: •...
  • Page 64: Entering New Additional Address

    6866588D06–RB Chapter 4: Main Menu 3 Scroll to select the alias of the Additional Address you wish view. 4 Press the Menu key. 5 Select one of the following: • Edit (for User Defined Additional Address alias) • View (for Pre-defined Additional Address alias) The display shows the Alias, the ISSI/ITSI/GSSI and the Status of the address (Pre-Defined or User Definded).
  • Page 65: Contacts

    6866588D06–RB Chapter 4: Main Menu 3 Scroll to select the alias of the Additional Address you wish delete. 4 Press the Menu key. 5 Select Delete and confirm deletion by the OK key. Contacts This menu stores all your contact numbers. Each entry requires the following information: •...
  • Page 66: Editing Contacts

    6866588D06–RB Chapter 4: Main Menu 6 If needed, highlight Speed # and press Change. Enter the speed dial number (1– 1000) of your contact and press OK. NOTICE: If the entered number exist, the radio displays Overwrite? message. Press Yes to confirm, or No to enter the speed dial number again. 7 Press Done.
  • Page 67: Checking Capacity

    6866588D06–RB Chapter 4: Main Menu 5 Select Yes. 4.4.5 Checking Capacity When and where to use: To see how many numbers are stored in the radio. Procedure: 1 From the home screen, press Contcs. 2 Press the Menu key. 3 Select Capacity. 4 Select one of the following: •...
  • Page 68: Setting Man Down

    6866588D06–RB Chapter 4: Main Menu To exit Man Down, exit the Emergency Mode by pressing and holding the Exit Soft key, or press the PTT button. 4.6.1 Setting Man Down Procedure: 1 From the home screen, press the Menu key. 2 Select Man Down.
  • Page 69: Changing Pin Codes

    6866588D06–RB Chapter 4: Main Menu NOTICE: The PUK is an eight-digit master code provided by your service provider. 3 Enter the new PIN code twice. 4.7.1.3 Changing PIN Codes Procedure: 1 From the home screen, press the Menu key. 2 Select Security → Change Code. 3 Radio prompts for the Old Code.
  • Page 70: Keypad Lock Notification

    6866588D06–RB Chapter 4: Main Menu • The Soft keys. • The Power-Off key. The Emergency button is always operative. 4.7.2.1 Keypad Lock Notification When the keypad is locked, your service provider can configure one of the following instructions: • None — no notification is displayed. •...
  • Page 71: Viewing Air Encryption State

    6866588D06–RB Chapter 4: Main Menu 4.7.3.1 Viewing Air Encryption State Procedure: 1 From the home screen, press the Menu key. 2 Select Security → AirEncrypt. 3 Your radio displays: • Air Encryption Is Off. • Air Encryption Is On. 4.7.3.2 Deleting User Keys Prerequisites: The user key deletion is enabled in the codeplug.
  • Page 72: Tmo Sck

    6866588D06–RB Chapter 4: Main Menu radio is capable of being loaded with up to 32 SCKs. Specific keys are used for encrypting the air interface. Any mismatch between radios and/or infrastructure impacts communication – only those using the same key as the transmitting party are able to decode and hear the communication. 4.7.5.1 TMO SCK Your service provider can enable SCKs in TMO.
  • Page 73: Changing Dmo Sck

    6866588D06–RB Chapter 4: Main Menu 4.7.5.3 Changing DMO SCK IMPORTANT: Changing this setting may cause radios not to operate correctly. Procedure: 1 From the home screen, press the Menu key. 2 Select Security → DMO SCK. 3 Press Next. 4 Radio displays Change to version . 5 Select one of the following: •...
  • Page 74: Sds Remote Control

    6866588D06–RB Chapter 4: Main Menu • Off — all settings for tones, backlight and audio are restored. The radio displays Covert Mode Off. 4.7.7 SDS Remote Control NOTICE: This feature is a paid feature. NOTICE: Only one type of remote control can be active on a radio; either SDS or Status. SDS Remote Control is a feature that enables remote control and configuration of the radio via special SDS messages.
  • Page 75: Setting Remote Control

    6866588D06–RB Chapter 4: Main Menu 4.7.8.1 Setting Remote Control This procedure describes how to toggle remote control. Procedure: 1 From the home screen, press the Menu key. 2 Select Security → Remote Control. 3 Select On to enable, or Off to disable remote control. Setup This sub-menu allows you to change your radio configuration.
  • Page 76: Language

    6866588D06–RB Chapter 4: Main Menu • Duplex Vol — sets the volume level for duplex ringtones. • Simplex Vol — sets the volume level for simplex ringtones. • Earpiece Vol — sets the volume level for the earpiece. • Speaker Vol — sets the volume level for the speaker. •...
  • Page 77: Audio

    6866588D06–RB Chapter 4: Main Menu • Data Only — Your radio acts as a modem. It rejects incoming and outgoing voice calls (except for Emergency Calls), status and text messages. • Voice & Data — Your radio acts as a modem but voice calls have priority over data calls and can interrupt them.
  • Page 78: Audio Toggle

    6866588D06–RB Chapter 4: Main Menu 4.8.5.3 Audio Toggle You can control audio routing between the speaker and earpiece for any private or group call through the dedicated Speaker Control key. You can also define through the menu to have all group calls in high audio or controlled by the Speaker Control key.
  • Page 79: Talk Permit

    6866588D06–RB Chapter 4: Main Menu 4.8.6.2.1 Setting All Tones Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Tones → All Tones. 3 Select one of the following: • On — Activates all the tones. •...
  • Page 80: D-Ptt Tones

    6866588D06–RB Chapter 4: Main Menu 4.8.6.5.1 Setting Periodic Alert Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Tones → Periodic Alert. 3 Select one of the following: • Alert — Activates/deactivates periodic tone. • Period —...
  • Page 81: Setting Font Level

    6866588D06–RB Chapter 4: Main Menu • On — to activate this feature. • Off — to deactivate this feature. 4.8.7.2 Setting Font Level When and where to use: To increase/decrease text size so you can adjust the interface readability to existing conditions.
  • Page 82: Setting Extended Status Icons

    6866588D06–RB Chapter 4: Main Menu NOTICE: Extra Zoom is not available on radios using the SIM card encryption. 4.8.7.5 Setting Extended Status Icons Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Display → Extended Status Icons. 3 Select one of the following: •...
  • Page 83: Setting Wallpaper

    6866588D06–RB Chapter 4: Main Menu 4.8.7.8 Setting Wallpaper When and where to use: To change the look of the home screen. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Display → Wallpaper. 3 Select one of the following: •...
  • Page 84: Setting The Time Format

    6866588D06–RB Chapter 4: Main Menu 4.8.8.2 Setting the Time Format Prerequisites: If Menu → Setup → Time & Date → Display is set to Time & Date or Time Only. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup →...
  • Page 85: Setting Time Offset

    6866588D06–RB Chapter 4: Main Menu 4.8.8.6 Setting Time Offset Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Time & Date → Set → Time Offset. 3 Enter time offset using Navigation keys. NOTICE: You can adjust the offset value, with 15 minute steps, up to 14 hours ahead or behind.
  • Page 86: Transmission Power Class

    6866588D06–RB Chapter 4: Main Menu 3 The Energy Economy status is displayed as: • Energy Ecnmy Is Supported By System • Energy Economy Is Currently Not Supported By System 4.8.10 Transmission Power Class NOTICE: This feature is a paid feature. Transmission Power feature enables your radio to choose whether to transmit with Class 3L or Class 4.
  • Page 87: Setting Rotary Lock

    6866588D06–RB Chapter 4: Main Menu NOTICE: If you choose Scroll and the display shows: Scroll Selected — To adjust volume level go to the main menu, select Setup → • Set Volume. • Function Keys are set to Adjust Volume — You can use your Programmable Side buttons to adjust volume.
  • Page 88: Setting Rotary Knob Scroll Range

    6866588D06–RB Chapter 4: Main Menu NOTICE: Only when Wrap Around is set to On and the Scroll Range is set to Scroll To Next, you are able to scroll through all the talkgroups and folders. 4.8.11.5 Setting Rotary Knob Scroll Range Procedure: 1 From the home screen, press the Menu key.
  • Page 89: Group Setup

    6866588D06–RB Chapter 4: Main Menu Group Setup This menu item allows you to set the operation parameters, scanning and my groups folder. 4.9.1 Setting Operations Parameters When and where to use: If you want to define the radio mode and the talkgroup at the radio startup, and when changing modes TMO →...
  • Page 90: Activating Talkgroup Scanning

    6866588D06–RB Chapter 4: Main Menu 4.9.2.1 Activating Talkgroup Scanning When and where to use: If you want to monitor any TMO Group Call in the defined talkgroup list. Procedure: 1 From the home screen, press the Menu key. 2 Select Group Setup → Scan → Scanning. 3 Select Select List and then a list name.
  • Page 91: Deleting Talkgroups From Scan Lists

    6866588D06–RB Chapter 4: Main Menu 4.9.2.4 Deleting Talkgroups from Scan Lists Procedure: 1 From the home screen, press the Menu key. 2 Select Group Setup → Scan → Scan Lists. 3 Highlight the required scan list and press Menu → Edit. 4 Highlight the required talkgroup and press Menu →...
  • Page 92: Making Private Calls To Favorite Contact Numbers

    6866588D06–RB Chapter 4: Main Menu 4.10.3 Making Private Calls to Favorite Contact Numbers Procedure: 1 To select a contact number you want to call, from the home screen do one of the following: • Press the Up Navigation key. Go to Options → TG by Folder, select the required favorite folder, and highlight the contact •...
  • Page 93: Deleting Items From Favorites Folder

    6866588D06–RB Chapter 4: Main Menu NOTICE: You cannot delete the last favorite folder or a folder that contains at least one non-erasable item. 4.10.6 Deleting Items from Favorites Folder When and where to use: To delete a single contact number or a talkgroup from a favorite folder. Procedure: 1 From the home screen, press the Menu key.
  • Page 94: Recent Calls

    6866588D06–RB Chapter 4: Main Menu 4.12 Recent Calls You can view the history of all calls: • Dialed — calls you initiated. • Received — calls you answered. • Missed — calls you received but not answered or rejected. Each list of calls may contain up to 50 numbers, the most recent call being at the top of the list. If the number of a recent call is stored in the contact list, the name associated with the number appears in the recent calls list.
  • Page 95: Storing Recent Calls To Contacts

    6866588D06–RB Chapter 4: Main Menu 4 Highlight the required call and press PTT button for private calls or press Send key for phone call. NOTICE: Phone calls are only available in TMO Mode. 4.12.3 Storing Recent Calls to Contacts Procedure: 1 From the home screen, press the Menu key.
  • Page 96: Selecting Network Operation Mode

    6866588D06–RB Chapter 4: Main Menu 4.13.1 Selecting Network Operation Mode Procedure: 1 From the home screen, press the Menu key. 2 Select Networks. 3 Select one of the following: • Network Sel — Selects the network to which the radio is allowed to register. •...
  • Page 97: Location

    6866588D06–RB Chapter 4: Main Menu 2 Select More . . . → Networks → Network Sel → Any Network. Your radio selects and registers to the network automatically from the predefined list. 4.14 Location NOTICE: This feature is a paid feature. This sub-menu allows you to enable the GPS, change GPS accuracy, and view your position and testpage.
  • Page 98: Packet Data

    6866588D06–RB Chapter 4: Main Menu 4.15 Packet Data NOTICE: This feature is a paid feature. The Packet Data (PD) Service allows you to transfer data in a TETRA system using the Internet Protocol (IP). NOTICE: To transfer data from a standard computer over the air, connect the computer via the data cable PMLN5237 with your radio.
  • Page 99: Chapter 5: Features

    Disable your service provider cannot enable your radio. It is recommended to Permanent Disable your radio only when you do not expect to recover it. If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola. Writing Text Every time that you see text entry screen, refer to this section.
  • Page 100: Keys Usage

    6866588D06–RB Chapter 5: Features Press and hold Right Navigation key or press and hold Rotary Knobto toggle through the text entry modes. Table 15: Text Entry Screen Icons Icons Description A-Z – all capitals a-z – no capitals Enter numbers and symbols: 0-9 # § ¡ ¿ ^ ~ \ } { ] [ ¤ ¥ $ £ € > < = * × % & + ; _ : / ) ( - ” ’ @ ! ? , .
  • Page 101: Private Call

    6866588D06–RB Chapter 5: Features After accepting the call, the radio transmits in a simplex call without any action from or indication to the user. The Ambience Listening Call automatically ends when you initiate any voice call, switch to Emergency or TXI Mode, or send Emergency Alarm. Private Call Private Call, also called Point-to-Point, or individual call, enables calling between two individuals.
  • Page 102: Phone And Private Automatic Branch Exchange (Pabx) Calls

    6866588D06–RB Chapter 5: Features 3 Press the PTT or the Send key (only in TMO). Phone and Private Automatic Branch Exchange (PABX) Calls Phone Call allows you to call a landline telephone number or a cellular mobile phone number. Private Automatic Branch Exchange (PABX) Call allows you to call local (office) extension numbers.
  • Page 103: Global Positioning System (Gps) Location Service

    6866588D06–RB Chapter 5: Features 1 Dial 564 (instead of 4282564, the full number). 2 To place the call, press the PTT button or the Send key. 5.12 Global Positioning System (GPS) Location Service NOTICE: This feature is a paid feature. The Global Positioning System (GPS) Location Service feature uses information from GPS satellites orbiting the Earth to determine the approximate geographical location of your radio.
  • Page 104: Enhance Gps Performance

    6866588D06–RB Chapter 5: Features 5.12.1 Enhance GPS Performance Sometimes the GPS feature is unable to complete a location calculation successfully. You hear an audible tone indicating that your radio cannot see the satellites. To maximize the ability of your radio to determine a location fix please note the following guidelines: •...
  • Page 105: Global Navigation Satellite System (Gnss) Accuracy

    6866588D06–RB Chapter 5: Features • Latitude - expressed in degrees, minutes, and seconds. • Longitude - expressed in degrees, minutes, and seconds. • Number of satellites - used to calculate the location. In general, more satellites make for better accuracy. The maximum is 12 satellites. •...
  • Page 106: Entering The Browser

    6866588D06–RB Chapter 5: Features 5.13.2 Entering the Browser Prerequisites: From the home screen, press the Menu key. Set Setup → Data Setup to Data Only or Voice & Data. Procedure: 1 From the home screen, press the Menu key. 2 Select Browser. 3 Optional: Exit the browser by pressing and holding the E key.
  • Page 107: Using Bookmarks

    6866588D06–RB Chapter 5: Features 2 Scroll to Bookmarks pane. 3 Select Organise (if there are no saved bookmarks), or More..4 Select Menu. 5 Scroll to New Bookmark. 6 Enter the bookmark title and URL, and select its location. 7 Press Save.
  • Page 108: Selecting Saved Pages

    6866588D06–RB Chapter 5: Features 5.13.4.7 Selecting Saved Pages Procedure: 1 Enter the browser. 2 Scroll to Bookmarks pane. 3 Select Organise (if there are no saved bookmarks), or More..4 Select Go to enter the Saved Pages folder. 5 Select a saved page and press OK. The display shows the saved page. Depending on the saved page, you may browse the web from here.
  • Page 109: Browser Menu Panes Overview

    6866588D06–RB Chapter 5: Features Key Press Action Up Navigation key While in list of options, moves up one line. Up Navigation key (hold) Moves up on page. Down Navigation key While in list of options, moves down one line. Moves down on page. Down Navigation key (hold) Left Navigation key •...
  • Page 110: Navigate Pane

    6866588D06–RB Chapter 5: Features Menu Pane Description Image Displayed only when an image is selected. Provides access to im- age details, storage, and display use. Input Text Displayed only in text entry mode. Provides access to text entry mode (for example: symbol). 5.13.9 Navigate Pane You can select one of the following items:...
  • Page 111: Bookmarks Pane

    6866588D06–RB Chapter 5: Features Send Referrer — for turning ON/OFF sending of the HTTP Referrer header as part of HTTP requests. The Referrer header provides the URL of the link source to the server. Authentication — for turning ON/OFF the caching of HTTP Authentication credentials. HTTP Authentication protects access to content on the server.
  • Page 112: History Pane

    6866588D06–RB Chapter 5: Features • Update Page — for replacing the saved version with the current version (to be downloaded from server). • Delete — for deleting this page from its cache. • Delete All — for deleting all the saved pages from its cache. •...
  • Page 113: Wap Push

    6866588D06–RB Chapter 5: Features 3 Select www. 4 Scroll the required extension (for example: .com). 5 Press .com. The screen displays the URL with the selected extension. Table 21: Browser Text Input Icons Mode Soft Key Action Alphabetic characters - low- Enter text in lowercase.
  • Page 114: Viewing Wap Messages

    6866588D06–RB Chapter 5: Features NOTICE: The browser does not open if you are in a call, in Emergency Mode, in Call Out, in message editor, in PIN lock state, or when switching to DMO. 5.13.16.2 Viewing WAP Messages Procedure: 1 From the home screen, press the Menu key. 2 Select Messages →...
  • Page 115: Call-Out Modes Interaction

    6866588D06–RB Chapter 5: Features Without user receipt The radio gets to the Accepted phase when you: • press Menu or any key except for the Emergency button, or the Rotary Knob. • the acknowledgment timer runs out. The Normal Call-Out mode is ended when the validity timer runs out. Storm Plan An alert message that is sent by a dispatcher to a group of radios.
  • Page 116: Shadow Groups (Address Bundle)

    6866588D06–RB Chapter 5: Features NOTICE: If your service provider allowed it, you can stop the alert tone by pressing any key. • Information phase — you are still in the Call-Out mode and you can receive more detailed information about the incident that occurred through subsequent text or a voice message. You can query for more information using voice group call or Call-Out text function which enables you to send a text message.
  • Page 117: Appendix A: Tones

    6866588D06–RB Tones Appendix A Tones Table 22: Radio Tones Tone Name Default Tone Diagram [Hz] 2400 2100 Back to Coverage 1800 1000 Back to Full Service [ms] [Hz] 2400 2100 1800 1000 Clear-to-send [ms] [Hz] 2400 2100 1800 1000 Bad Key Pressed [ms] [Hz] 2400...
  • Page 118: Low Battery Alert

    6866588D06–RB Appendix A: Tones Tone Name Default Tone Diagram [Hz] 2400 2100 1800 Entering/Exiting Local 1000 Site Trunking 400[ms] [Hz] 2400 2100 1800 Receiving/Sending 1000 Emergency Alarm 400[ms] [Hz] 2400 2100 1800 1000 Emergency Alarm Failed 600[ms] [Hz] 2400 2100 1800 1000 Entering Emergency...
  • Page 119: Appendix B: Led Indications

    6866588D06–RB LED Indications Appendix B LED Indications Table 23: LED Status Indications Indication Status Solid green • In use. • Repeating call. Blinking green • In service or idle. Solid red • Out of service. • Switching between modes, for example, DMO to TMO. Blinking red •...
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  • Page 121: Appendix C: Troubleshooting

    6866588D06–RB Troubleshooting Appendix C Troubleshooting Your radio displays the following messages: Table 24: Displayed Messages Message Message Description ...-Received Call received but not answered, or rejected. Attachment Failed Your radio could not perform talkgroup attachment. It keeps on trying. If it does not succeed, try another talk- group.
  • Page 122 6866588D06–RB Appendix C: Troubleshooting Message Message Description Gateway not available Your radio cannot connect to a gateway, or connection has been lost. This group already exists The group you are attempting to add exists in the My Groups folder. Individual Calls Only You can make only individual (private) calls.
  • Page 123 6866588D06–RB Appendix C: Troubleshooting Message Message Description • Indicates a favorite group was removed from the My Groups folder. No List The network list is empty. No New or Old Messages Indicates there are no new or old messages in the Inbox. No Selected Scan List You selected an empty network list.
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  • Page 125: Appendix D: Maintenance

    Extending Battery Life A battery is an expendable part and may need replacing during the life of the radio. To ensure maximum service life of your radio, always replace the battery with a genuine Motorola replacement. Battery Charging Temperature When the battery is fitted to the radio, it charges within the temperature range of 0 °C to 45 °C. When the battery is charged separately (without the radio), the temperature range of battery operation is from 0 °C to +45 °C in charger mode, and from -10 °C to +50 °C in discharge mode.
  • Page 126 6866588D06–RB Appendix D: Maintenance Do not immerse your radio in water. To clean your radio, use a moistened or antistatic cloth. Send Feedback...

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