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Summary of Contents for Wallbox Supernova
- Page 1 USER MANUAL Supernova...
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Page 2: Table Of Contents
Charger Ambient Light Starting a charge Before starting Finalising a charge Payment and fees How does payment work? What payment methods are currently available? TROUBLESHOOTING Most commun issues EV gun is stuck in the vehicle Process for any other issue with Supernova... -
Page 3: General Specifications
Purpose and Scope of the Document This manual contains the description on how to use the SUPERNOVA Quick Charging Station. You will also find answers to the most frequently asked questions from Supernova users, alongside a troubleshooting guide that will help you to overcome the difficulties that some... -
Page 4: Copyright
GENERAL SPECIFICATIONS Copyright All rights to copyright, registered trademarks, and trademarks reside with their respective owners. Copyright © 2022 WALL BOX CHARGERS, S.L.U. All rights reserved. -
Page 5: Legal Notice
Wallbox products. The presence of any such description of a standard or reference to a standard is not a representation that all of the Wallbox products referenced in this document support all of the features of the described or referenced standard. -
Page 6: Limited Warranty
If you believe your product is defective, contact Wallbox for instructions on where to send or bring it for repair. -
Page 7: Manufacturer Contact And Information
GENERAL SPECIFICATIONS Manufacturer contact and information WALLBOX CHARGERS S.L.U. CIF/NIF B66542903 Registered office PASEO CASTELLANA, 95 - PLT 28 Zip Code 28046 City MADRID Province Madrid Country Spain Homepage www.wallbox.com... -
Page 8: Overview
Charging time from empty to full depends on the vehicle’s battery capacity. With its 60kW power, you can recover up to 30kWh in 30min (around 200km, depending on car model). In case the vehicle has a lower charging rate than Supernova, it will just charge using the maximum acceptable rate. Charging speed This time can vary depending on your vehicle’s battery capacity, the charging curve of... -
Page 9: Using Supernova
USING SUPERNOVA Supernova presentation The charging process is standardised for all Supernova chargers, although some minor differences may exist depending on the site. A Supernova charger consists of the following components: Threads for eye bolts Charger Ambient Light EV Cable 1 Exit*... -
Page 10: Status Lights
USING SUPERNOVA Status lights Supernova comes with three status lights that help you recognize its current status. There is a wide LED light at top of the charger (referred to as “beacon”), and one on each of the two EV guns holsters. -
Page 11: Holsters Status Light
Green - Ready: EV gun is available. Light Blue - Ready to be used: A charging session is being initiated on the Supernova’s screen and the EV gun is ready to be pulled out. Blue - EV Charge in process:... -
Page 12: Charger Ambient Light
USING A SUPERNOVA Status lights Yellow - Unavailable: EV gun is unavailable. Charger ambient light This light is always on and helps you using Supernova with more convenience in a dark or poorly lit environment. -
Page 13: Starting A Charge
USING SUPERNOVA Starting a charge Before starting Supernova comes with two types of EV guns: Type CCS, marked with the letter “K”, is located on the left side of the charger. The CCS gun is automatically released/locked by its holster or the vehicle. - Page 14 Either touch the screen to unlock the charger, or tap your RFID card against the reader on the right side of the screen. If you do not have a RFID card: download the mobile app linked to the Supernova and follow its instructions to start charging. Language selector box: You can change the display...
- Page 15 USING SUPERNOVA Starting a charge Beacon and EV guns holsters become light blue. Pull out the needed EV gun. Connect the EV gun to your car.
- Page 16 Starting a charge Charging starts automatically after connecting the EV gun. The Supernova display gives you information in real time on the status of the charge, you can also check this information via the operator’s app. Lock screen button: press this button to lock the charger screen.
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Page 17: Finalising A Charge
USING SUPERNOVA Finalising a charge Unlock the Supernova screen by touching its display, tapping your RFID card on the card reader or via the app if you used one. Resume the charge by pressing the “Stop charge” button. Press “Yes” to resume the charge. - Page 18 USING SUPERNOVA Finalising a charge The payment is processed through your RFID card or the app if you used one. The charge is complete and the charging summary is displayed. You can unplug the EV gun and place it back in its holster.
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Page 19: Payment And Fees
Payment and Fees How does payment work? The payment is automatically processed from the payment method in the App Account, or through the RFID card subscription. What payment methods are currently available? Supernova accepts the following payment methods: • RFID card. -
Page 20: Troubleshooting
If the EV gun is stuck and you cannot disconnect it from the vehicle, try these troubleshooting steps: Unlock the Supernova by tapping your RFID card on the reader, or touching the screen. Stop the charging session using the screen by pressing “Stop charge”. - Page 21 V-1.0...
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