Troubleshooting (Basic) - Panasonic Toughbook CF-U1AQB1G2M Operating Instructions Manual

Troubleshooting (Basic)

Follow the instructions below when a problem has occurred. There is also an
advanced troubleshooting guide in the "Reference Manual". For a software prob-
lem, refer to the software's instruction manual. If the problem persists, contact
Panasonic Technical Support ( page 54). You can also check the computer's
status in the PC Information Viewer
( Reference Manual "Checking the Computer's Usage Status").
 Starting Up
Cannot start up.
The power indicator
or battery indicator
is not lit.
Cannot turn on the
computer.
The computer does
not resume from
sleep (
/standby
( ).
(The power indicator
blinks quickly in
green.)
You have forgotten
the password.
36
 Connect the AC adaptor.
 Insert a fully charged battery.
 Remove the battery pack and the AC adaptor, then con-
nect them again.
 If a device is connected to the USB port, disconnect the
device, or set [Legacy USB Support] to [Disabled] in
the [Advanced] menu of the Setup Utility. (
ence Manual "Setup Utility")
 Leave it in an environment of 5 °C {41 °F} or higher tem-
perature for about an hour, then turn on the power again.
)
 Supervisor Password or User Password: Contact Pana-
sonic Technical Support ( page 54).
 Administrator password:
 If you have a password reset disk, you can reset the ad-
ministrator password. Set the disk and enter any wrong
password, then follow the on-screen instructions and set
a new password.
 If you do not have a password reset disk, reinstall (
page 32) and set up Windows, and then set a new pass-
word.
Refer-