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Panasonic Camescope KV-S1020C Operating Instructions Manual page 42

High speed color scanner
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Troubleshooting
Symptom
Double feeding or skewing
problems occur frequently, or
the scanner stops feeding
while scanning.
Scanning an embossed card
fails.
The scanned document is
blank.
Vertical lines appear on the
scanned document.
The scanning density is
uneven.
The color of the scanned
document is extremely different
from the original document.
Dark spots or noise appear
on the scanned documents.
42
Possible Cause
The document is not loaded properly.
The height of all the documents
exceeds the limit.
The documents in any different sizes
are scanned altogether.
The document is curled or folded.
Irregular type document is being
scanned.
The document length is less than 70
mm (2.75 in.).
The rollers are dirty.
The rollers have reached their life
expectancy.
It may be caused by the bend of the
embossed card, and/or the height or
shape of the embossing on the card.
The document to be scanned was
loaded face up.
The scanning glass section is dirty.
The scanning glass section is dirty.
The settings of the computer monitor is
wrong.
The scanning glass section is dirty.
Remedy
The documents feed better when all
the edges are aligned slantwise (See
pages 21
to 22).
The height of all the documents on the
feed tray should be less than 5 mm
(0.2 in.).
When scanning the documents in any
different sizes altogether, make sure to
place all the documents to be scanned,
in the center of the document guides
on the feed tray with the Deskew
function turned on. For more details on
the Deskew function, refer to the RTIV
or PIE reference manual.
Flatten the document, and load it again
after flattening the pages.
Make a copy of the document on the
specified paper (See
page
scan the copy.
Make a copy of the document on paper
of the specified size, and scan the
copy (See
page
20).
Clean all of the rollers (See
to 29).
Replace the paper feed roller and the
double-feed prevention roller (See
pages 31
to 36).
Place the embossed card upside
down, and then try again.
Load the document correctly
(See
page
22).
Clean the scanning glass section
(See
page
30).
Clean the scanning glass section
(See
page
30).
Adjust the computer monitor settings.
Clean the scanning glass section
(See
page
30).
20), and
pages 27

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