KV-S1025C Model No. KV-S1020C These instructions contain information on operating the scanner. Before reading these instructions, please read the Installation Guide enclosed with this unit. Keep the CD-ROM in the protective case. Do not expose the CD-ROM to direct sunlight or...
Thank you for purchasing a Panasonic High Speed Color Scanner. • Panasonic supports your imaging needs with a reliable and easy to use document scanner. • Panasonic has developed Panasonic Image Enhancement Technology to improve the quality of your scanned images even beyond the quality of your original document.
Trade Name: Panasonic Model Number: KV-S1025C or KV-S1020C Responsible Party: Panasonic Corporation of North America One Panasonic Way Secaucus, NJ 07094 U.S.A. Telephone No.: 1-800-726-2797 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
For Your Safety To prevent severe injury and loss of life, read this section carefully before using the unit to ensure proper and safe operation of your unit. This section explains the graphic symbols used in this manual Denotes a potential hazard that could result in serious injury or death. WARNING Denotes hazards that could result in minor injury or damage to the unit.
For Your Safety Never touch the plug or AC adaptor with wet hands. Danger of electric shock exists. Stop operation immediately if the unit emits smoke, excessive heat, abnormal smell, or unusual noise. These conditions can cause fire or electric shock. Immediately turn the unit off, and unplug the power cord, and contact your dealer for service.
For Your Safety Installation Relocation Do not position the unit in a location where it is unstable. To prevent fire or shock hazard, do not expose this unit to rain or any type of moisture. Do not place the unit in a hot humid or dusty environment. Prolonged exposure to these adverse conditions may cause fire or electric shock.
• Only use the roller cleaning paper to clean the rollers and scanning area. • If you need more information about the roller cleaning paper, please refer to the Material Safety Data Sheet (MSDS). • Please ask your Panasonic sales company about obtaining the Material Safety Data Sheet. KEEP AWAY FROM FIRE. Others •...
Component Identification Document guides Feed tray extension Feed tray Door open button LED (Green) ADF door LED (Red) Security slot (for security cable) Exit tray Stand Exit tray extension Start/Stop button Scanning lamp(s) Door open button ADF door Open this door if a paper jam occurs.
Setting up the Scanner Setting and removing the feed tray Before using the scanner, follow the steps below to set the feed tray. Adjust the document guides to the width of A5 paper ( ), and insert the feed tray into the scanner ( ) as shown in the illustration.
Setting up the Scanner Setting the exit tray The exit tray prevents documents from dropping after they are scanned. Follow the steps below to set the exit tray. Note: • Documents can be fed through the scanner even if the exit tray is closed. Open the exit tray.
Setting up the Scanner Power turn-on sequence Turn on the power of the scanner. • Connect the power cord to the AC adaptor. • Connect the AC adaptor to the scanner. • Plug into an AC outlet. • Push the power switch. •...
Control Sheet Others Warranty Information (U.S.A. Only) • RTIV (Reliable Throughput Imaging Viewer) is a Panasonic original application software, and does not require either TWAIN driver nor ISIS driver. • PIE is an acronym for Panasonic Image Enhancement Technology. ®...
Installing Software Complete installation All drivers, applications, utilities, and manuals can be installed at the same time using the Complete installation. Turn off the power of the scanner. Insert the CD-ROM into your CD/DVD drive on your computer. If you have a feature called ’Autorun’ activated, this will start the installation process automatically.
Installing Software All Drivers & Utilities installation All drivers, utilities, and manuals can be installed at the same time using the All Drivers & Utilities installation. Turn off the power of the scanner. Insert the CD-ROM into your CD/DVD drive on your computer. If you have a feature called ’Autorun’...
Installing Software Custom installation Each driver, utility, and manual can be installed using the Custom installation selection, as required. Turn off the power of the scanner (only when installing Device Driver). Insert the CD-ROM into your CD/DVD drive on your computer. If you have a feature called ’Autorun’...
Viewing manuals installed on your computer All manuals installed on your computer can be viewed as follows. Click [Start], and then click [All Programs] - [Panasonic] - [Scanner Manuals]. • For Windows 2000, click [Program] instead of [All Programs]. Note: •...
Starting the Scanner Applications Automatically The scanner application can be configured to start automatically when pressing the Start/Stop button, and/or placing documents on the feed tray. To accomplish this, follow the steps below. Setting the event Click [Start], and then click [Control Panel]. •...
If only one application is selected, that application will be launched automatically. For Windows 2000, the [Event on device: KV-S1025C] or [Event on device: KV-S1020C] dialog box will display instead of the [Choose Application] dialog box.
Document Specifications Acceptable documents Document size: 48~216 mm (1.89~8.5 in.) Paper thickness: 40~209 g/m (11~55 lb.) The height of all the documents on the tray should be less than 5 mm (0.2 in.). This compares to 50 sheets (80 g/m or 20 lb.) of new paper.
Loading Documents When scanning multiple sheets • Remove any staples from the document before scanning. • Curled documents may cause a paper jam or damaging the document, therefore, set the document flat before scanning. • When scanning very important documents, confirm that the number of scanned images matches the number of actual pages.
Loading Documents Carefully align the documents. • The documents feed better when the leading edges are aligned slantwise as shown in the illustration. Place the documents on the feed tray with the side to be scanned facing down. • Place the documents as shown in the illustration.
Clearing Paper Jams If a paper jam occurs, “A paper jam has occurred” message with an error code (Uxx) is displayed on the screen of the User Utility. Remove the jammed sheet according to the following instructions. The scanning glass section may be very hot. CAUTION When the glasses are hot, don’t touch around them.
Clearing Paper Jams • If the document jammed in the exit area, pull it forward as shown in the illustration. Close the ADF door. • Push down on both sides of the ADF door gently until it clicks into place.
Mixed Batch Card Guide No adjustment to the document guide is required when using the mixed batch card guide. This mixed batch card guide prevents a card from skewing when scanning mixed paper documents and a card simultaneously. Installing the mixed batch card guide Install the mixed batch card guide as shown in the following illustration.
Cleaning the Unit Outside of the scanner Clean the unit at least once a month. Turn the power off. • Push the power switch. • Unplug the AC adaptor from the scanner. Power switch Clean the covers with a soft cloth. •...
Cleaning the Unit The scanning glass section may be very hot. CAUTION When the glasses are hot, work after waiting to get cold without touching around the glasses. Cleaning the rollers Follow the steps below to clean the rollers. Turn the power off. •...
Cleaning the Unit Use the Roller Cleaning Paper (KV- SS03) to remove the dirt from the surface of the paper feed roller. • When wiping off the dirt on the roller surface, hold the roller to prevent it from rotating, and wipe the roller from one end to the other (in the direction of the arrow) all the way around it, as shown in the illustration.
Cleaning the Unit Use the Roller Cleaning Paper to clean the surface of the conveyor rollers and exit rollers. • Wipe the conveyor rollers and the exit rollers Exit rollers from one end to the other (in the direction of the arrow) all the way around them, as shown in the illustration.
Cleaning the Unit The scanning glass section may be very hot. CAUTION When the glasses are hot, work after waiting to get cold without touching around the glasses. Cleaning the scanning glass section and reference area Turn the power off. •...
Replacing Consumables The scanning glass section may be very hot. CAUTION When the glasses are hot, work after waiting to get cold without touching around the glasses. If double feeding or paper jam occurs frequently even after cleaning the roller (See page 27), please call your dealer to order a "Roller exchange kit (KV-SS035)", and replace the double feed prevention roller, and paper feed...
Replacing Consumables Remove the double-feed prevention roller in the direction of the arrow shown in the illustration. Retrieve the new double-feed prevention roller from the optional Roller Exchange Kit (KV-SS035). Install the new double-feed prevention roller into the metal holder with the longer groove facing to the right-side (Rear view).
Replacing Consumables Replacing the paper feed roller. Open the paper feed roller cover (Green) in the direction of the arrow shown in the illustration. Remove the paper feed roller. Take out the new paper feed roller in the optional "Roller exchange kit (KV- SS035)".
Replacing Consumables Close the paper feed roller cover (Green) firmly. • Make sure both sides of the paper feed roller cover (Green) lock in place. • After installing the paper feed roller, confirm that the paper feed roller can rotate in the feeding direction.
Removing the Stand The scanner can be used without the stand depending on the operating conditions. Follow the steps below to remove the stand from the scanner. Removing the stand Stand Place the scanner on an even surface as shown in the illustration, and then loosen the two screws counterclockwise.
Repacking Instructions It is highly recommended that you keep the original carton and ALL packing materials. If you need to transport or ship your scanner, please follow these instructions. Please Note: • Please use the original carton and all of the original packing materials. •...
Specifications Model No. KV-S1025C KV-S1020C Item External dimensions 317 x 196 x 218 mm (12.5 x 7.8 x 8.6 in.) (Width x Height x Depth) (When closing the exit tray with the stand, without the feed tray) Mass (Weight) 4.2 kg (9.3 lbs.) 4.1 kg (9.1 lbs.)
Troubleshooting If a problem occurs while the unit is being used, check the following items, and check the scanner status with the User Utility. If the unit still malfunctions, turn it OFF, unplug the AC adaptor from the scanner, and call for service. Symptom Possible Cause Remedy...
Troubleshooting Symptom Possible Cause Remedy Double feeding or skewing The document is not loaded properly. The documents feed better when all problems occur frequently, or the edges are aligned slantwise (See the scanner stops feeding pages 21 to 22). while scanning. The height of all the documents The height of all the documents on the exceeds the limit.
Troubleshooting Symptom Possible Cause Remedy Dark spots or noise appear The scanning glass section is dirty. Clean the scanning glass section on the scanned documents. (See page 30). Scanned image has moire It is caused by the printing pattern of Change the resolution, and try to scan fringes such as stripe or a the document and the congeniality of...