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Panasonic KV-S1015C Manual

Warranty
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SCANNER WARRANTY
& SERVICE GUIDE
End-User
|
2013
SOLUTIONS FOR BUSINESS
1

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  Summary of Contents for Panasonic KV-S1015C

  • Page 1 SCANNER WARRANTY & SERVICE GUIDE End-User 2013 SOLUTIONS FOR BUSINESS...
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Company Statement ..................4 Service Program Overview ................4 Why Panasonic Service? ................4 Standard Scanner Warranty ................5 Workgroup Scanner (WG) ................6 Departmental Scanner (DP) ................7 Low-Volume Production Scanner (LV) ............8 Mid-Volume Production Scanner (MV) ............9 High-Volume Production Scanner (HV) ............
  • Page 4: Company Statement

    Preventative Maintenance services for high-volume production scanning environments. Offering on-site upgrades, as well as both exchange and depot repair options, the Panasonic Scanner Service and Warranty Program provides the single source solution end-users are looking for.
  • Page 5: Standard Scanner Warranty

    (x) free year(s) after the original purchase excluding limited life items. On-Site Warranty Panasonic Corporation of North America will repair and/or exchange parts for your unit, exclusive of consumables, free of charge within the continental U.S.A, Puerto Rico**, Alaska** and Hawaii** in the event of a defect in materials or workmanship with new or comparable rebuilt parts in exchange for defective parts for six (6) months after the date of original purchase.
  • Page 6: Workgroup Scanner (Wg)

    WORKGROUP SCANNER (WG) Applicable Models: KV-S1025C KV-S1015C KV-S1026C KV-S1045C KV-S1046C KV-S1065C KV-S2028C In-Warranty WARRANTY SKU TYPE DURATION MSRP KV1SSWG-AEW Advance Exchange 1 Year $99.00 KV1SSWG-DW Depot 1 Year $99.00 KV1SSWG-NBD On-Site / Next Business Day 1 Year $225.00 KV1SSWG-2NBD On-Site / Next Business Day 2 Year $652.00...
  • Page 7: Departmental Scanner (Dp)

    DEPARTMENTAL SCANNER (DP) Applicable Models: KV-S2048C KV-S5055C In-Warranty WARRANTY SKU TYPE DURATION MSRP KV1SSDP-AEW Advance Exchange 1 Year $495.00 KV1SSDP-DW Depot 1 Year $495.00 KV1SSDP-NBD On-Site / Next Business Day 1 Year $695.00 KV1SSDP-2NBD On-Site / Next Business Day 2 Year $1,521.00 KV1SSDP-3NBD On-Site / Next Business Day...
  • Page 8: Low-Volume Production Scanner (Lv)

    LOW-VOLUME PRODUCTION SCANNER (LV) Applicable Models: KV-S3065C KV-S4065C KV-S7075C In-Warranty WARRANTY SKU TYPE DURATION MSRP KV1SSLV-AEW Advance Exchange 1 Year $795.00 KV1SSLV-DW Depot 1 Year $795.00 KV1SSLV-NBD On-Site / Next Business Day 1 Year $895.00 KV1SSLV-2NBD On-Site / Next Business Day 2 Year $1,881.00 KV1SSLV-3NBD...
  • Page 9: Mid-Volume Production Scanner (Mv)

    MID-VOLUME PRODUCTION SCANNER (MV) Applicable Models: KV-S4085C In-Warranty WARRANTY SKU TYPE DURATION MSRP KV1SSMV-AEW Advance Exchange 1 Year $995.00 KV1SSMV-DW Depot 1 Year $995.00 KV1SSMV-NBD On-Site / Next Business Day 1 Year $1,095.00 KV1SSMV-2NBD On-Site / Next Business Day 2 Year $2,511.00 KV1SSMV-3NBD On-Site / Next Business Day...
  • Page 10: High-Volume Production Scanner (Hv)

    HIGH-VOLUME PRODUCTION SCANNER (HV) Applicable Models: KV-S3105C In-Warranty WARRANTY SKU TYPE DURATION MSRP KV1SSHV-NBD On-Site / Next Business Day 1 Year $1,295.00 KV1SSHV-2NBD On-Site / Next Business Day 2 Year $4,581.00 KV1SSHV-3NBD On-Site / Next Business Day 3 Year $7,552.00 KV1SSHV-5NBD On-Site / Next Business Day 5 Year...
  • Page 11: Professional Services

    Product Inspection Single Event $425.00 The Panasonic Service Program also offers some professional services that can be included at the time of purchase of the service agreement, including: Installation Services This service includes installation of the scanner drivers and related bundled software on the workstation as well as end-user training on its use.
  • Page 12: Scanner Warranty Contract Defintions

    The customer has 7 days to ship the original unit back. Depot Repair Contract When determined that the product needs repair, shipment is arranged to send the unit to Panasonic for repair. It is repaired and returned within 5 business days of receipt.
  • Page 14 SOLUTIONS FOR BUSINESS...