Troubleshooting - Panasonic KX-TG5240M Operating Instructions Manual

If the Following Appear on Your Display...
Display message
Wrong handset
Refer to manual

Troubleshooting

If the handset display shows error messages, see "If the Following Appear on
Your Display..." (p. 82–84) for the Cause & Remedy.
Telephone System
Problem
"No link to base.
Move closer to
base and try
again." is displayed and an
alarm tone sounds.
Static, sound cuts in/out,
fades. Interference from other
electrical units.
The base unit and/or handset
does not ring.
The handset display is blank.
You cannot program any
function items.
84
• This handset is not for this base unit. This handset is
for KX-TG6500 base unit. The accessory handsets
for this base unit are KX-TGA520 and KX-TGA523.
To order, see page 3.
• The handset has lost communication with the base
unit. Walk closer to the base unit, and try again.
• Confirm the base unit's AC adaptor is plugged in.
• Raise the base unit antennas.
• The handset's registration may have been
canceled. Re-register the handset (p. 80, 81).
• Move the handset and base unit away from
other electrical appliances (p. 6).
• Walk closer to the base unit.
• Raise the base unit antennas.
• Turn on the Clarity Booster feature (p. 29).
• If the unit is connected to a telephone line with
DSL service, you may hear noise from the
receiver or speaker during conversations. We
recommend connecting a noise filter (contact
your DSL service provider) to the telephone line
between the unit and the telephone line jack.
• The ringer volume is turned off. Set to high,
medium, or low (p. 20, 21).
• If more than one other user is using the handset
and/or base unit, the handset/base unit may not
ring. Users will hear incoming call tones (p. 59).
• If the handset display is blank, fully charge
the battery (p. 13).
• Programming is not possible while the
handset and/or base unit is being used.
• Do not pause for over 60 seconds while programming.
• Walk closer to the base unit.
• While another user is listening to messages
or the Answering System is handling a call,
you cannot program. Try again later.
Cause & Remedy
Cause & Remedy