Bayer HealthCare Ascensia DEX2 User Manual page 38

31 Solve problems
The meter does not contain a test
strip disc. Insert one. If there is one
in the meter, it is not compatible
with your meter. Remove and
replace it with a new one.
Instructions are on pages 1–2.
Make sure you do not apply blood
or control solution to the test strip
before the blood drop appears on
the display. Retest.
The inside of the meter may be
wet. Clean and dry the test strip
guide. Instructions are on page 23.
When the test strip was held in the
blood drop, the test strip was not
filled sufficiently. Retest. Also, the
test strip may have been damaged
due to intense heat exposure.
Replace the test strip disc and retest.
The blood was drawn into the test
strip too slowly.
Turn the meter off then on. If the
error appears again, call Customer
Service. If the meter is working,
retest.
(*E-52 or above)