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Table 16. Flash Memory Message Guide (continued)
Message
ERROR: FLASH
NOT DETECTED
ERROR: NVRAM
FAILURE
ERROR: PROGRAM
NEEDS MORE DRAM
ERROR: PROGRAM
NEEDS MORE FLASH
ERROR: PROGRAM
NOT COMPATIBLE
ERROR: PROGRAM
NOT VALID
ERROR: SECURITY
PAL NOT DETECTED
ERROR: SHORT AT
ADDRESS XXXX
ERROR: WRITING
TO FLASH
Explanation
The printer could not find any flash
memory.
The security PAL is not present or
the non-volatile memory has failed.
The printer requires more DRAM
memory in order to run the
downloaded program.
The printer requires more flash
memory in order to run the
downloaded program.
The printer is not compatible with the
downloaded program.
The printer does not see a program
in flash memory.
The security PAL is not present or
has failed.
Hardware failure in DRAM or CMX
controller circuitry.
Hardware or software fault in flash
memory.
Required Action
Call your service
representative.
Call your service
representative.
Add DRAM. Call your
service
representative.
Add flash memory.
Call your service
representative.
Use the correct
emulation software
option(s) for this
model.
There is no program
in printer memory.
Download program
again.
Call your service
representative.
Call your service
representative.
Download the
program again. If the
message occurs
again, call your
service
representative.
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