Compaq A1000 - All-In-One Color Inkjet Printer User Manual
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Compaq A1000 - All-In-One Color Inkjet Printer User Manual

Compaq A1000 - All-In-One Color Inkjet Printer User Manual

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Summary of Contents for Compaq A1000 - All-In-One Color Inkjet Printer

  • Page 1 ONTENTS                                            ...
  • Page 2                                               ...

  • Page 3: Special Messages

    CAUTION: Text set off in this matter indicates that failure to follow directions could result in equipment damage or loss of Using This Guide information. WARNING: Text set off in this manner indicates that failure to follow directions may result in bodily harm or loss of life. Text Conventions in This Guide Locating Help  ...

  • Page 4: Getting Additional Help

    Getting Additional Help If you see green text while using Help, click the green text for more information. Application Help +HOS ,03257$17 +HOS...

  • Page 5: Getting Started

    Step 1: Unpack the Box  Box Contents 1 One Compaq A1000 All-In-One—use the All-In-One for all of your printing, faxing, copying, and scanning needs. 2 One document exit tray—supports the original document when faxing, copying, or scanning is complete.
  • Page 6 Extend the Document Trays Step 2: Choose a Location to Operate the  A1000    ,03257$17  Step 3: Prepare the A1000 for Use   127(  Step 4: Set Up the Document Trays  Extending the paper trays Document Exit Tray Installing the document exit tray...

  • Page 7: Step 5: Connect The Telephone (Line) Cord

    Step 5: Connect the Telephone (Line) Cord  ,03257$17 127(   &RPPRQ 3URFHGXUHV 127(    1  Step 7: Move Cartridge Carriage into the Load Position Connecting the cables Step 6: Connect the AC Power Cord      6...

  • Page 8: Step 8: Install The Ink Cartridges

    Step 8: Install the Ink Cartridges Lifting the control panel Installing the printer cartridge If the ink cartridges move loosely in the carriage, they are not locked into place. 127( Lifting the ink cartridge access door 127(  &RPPRQ 3URFHGXUHV...

  • Page 9: Step 10: Load Paper

    Step 9: Check Phone Line Start ,03257$17    Step 10: Load Paper  &RPPRQ 3URFHGXUHV  Connecting the cables Step 11: Connect the USB Printer Cable ,03257$17 Inserting paper into the A1000  3  &RPSDT $ 6RIWZDUH ,QVWDOODWLRQ...
  • Page 10 System Requirements  ,03257$17   Description of Programs and Drivers Printer Driver  ,03257$17  Scanner Driver Installing the Software for Your Compaq A1000 ,PDJLQJ 06 3DLQW 6FDQQLQJ Compaq A1000 Software and Compaq Internet ,03257$17  Desktop   ...
  • Page 11  Æ Æ Æ Æ [?VHWXSH[H...
  • Page 12 127(  &RPPRQ 3URFHGXUHV...

  • Page 13: Control Locations And Functions

    Start/Dial Begin a selected action, such as faxing. Press this button first for On Hook Dialing (OHD). Compaq Prints out the Compaq Control Form or starts a Control Form task using this form. < Keypad Dials a number or selects a value for printing copies.

  • Page 14: Rear View

    Rear View AC power cord connector. USB port (top right). Extension (EXT) Line to telephone or answering machine. Telephone (LINE) to wall jack.

  • Page 15: Common Procedures

          )D[LQJ &RS\LQJ 6FDQQLQJ 127(     Accessing the Compaq A1000 Internet Desktop        Æ Æ Æ Æ Æ Æ Æ Æ    Æ Æ Æ Æ ...

  • Page 16: Changing Default Settings

    Setting the Date and Time Changing Default Settings      Setting the Date and Time from the Computer   Æ Æ Æ Æ Æ Æ Æ Æ  Æ Æ Æ Æ Æ Æ Æ Æ  Æ...

  • Page 17: Printing Reports

      Printing Reports Æ Æ Æ Æ Æ Æ Æ Æ  Æ Æ Æ Æ  Transmission Report Default Settings  Speed Send List   Æ Æ Æ Æ Æ Æ Æ Æ  Æ Æ Æ Æ  Fax Confirmation Report Æ...

  • Page 18: Changing Print Cartridges

    Changing Print Cartridges Changing Print Cartridges from the Computer  Æ Æ Æ Æ Æ Æ Æ Æ  Æ Æ Æ Æ  127( Changing Print Cartridges from the A1000 Control Panel...

  • Page 19: Aligning Print Cartridges

    Aligning Print Cartridges from the Computer  Æ Æ Æ Æ Æ Æ Æ Æ  Æ Æ Æ Æ     Aligning Print Cartridges  ...

  • Page 20: Cleaning Print Cartridges

    Aligning Print Cartridges from the A1000 Control Panel 127( Cleaning Print Cartridges...
  • Page 21 Printing the Cartridge Clean and Nozzle Test from the Computer  Æ Æ Æ Æ Æ Æ Æ Æ  Æ Æ Æ Æ  Printing the Cartridge Clean and Nozzle Test from the Control Panel Wipe the Print Nozzles Checking the Clean Nozzle Printout Cleaning the print cartridges...
  • Page 22 Loading Different Sized Paper  Installing and Using the Optional Photo Cartridge  Setting Paper Size for Standalone Copying and Faxing from the Computer  Æ Æ Æ Æ Æ Æ Æ Æ  Æ Æ Æ Æ  Setting Paper Size for Standalone Copying and Faxing from the Control Panel...

  • Page 23: Printing On Envelopes

    Setting the Default Paper Size for Computer-assisted Copying and Printing Æ Æ Æ Æ Æ Æ Æ Æ   Printing on Envelopes Calibrating the Scanner Preparing Envelopes for Printing  0DLQWDLQLQJ <RXU $  Loading an Envelope ,03257$17 Inserting an envelope...
  • Page 24 Control Panel Setup Button  Date/Time These options allow you to change the date and time. Maintenance Use Cartridge Change to gain access to the Printer Cartridges for removal or insertion. Use Print Align when the printed text looks jagged. Use Print Clean when the Self Test page shows a clogged nozzle.
  • Page 25 Setup DRPD Press Start to set the A1000 to learn the next ring pattern. Call the Fax telephone number from another telephone within three minutes. You must have the DRPD Service enabled by your telephone company. Fax Memory XMIT When On, all faxes will be scanned into memory and then faxed. When Off, all faxes will be faxed and scanned at the same time.

  • Page 26: Print Settings

    Allows you to print the Select the number of copies to Compaq Control print. Click Print when you are Forms. ready to print. Changing Settings Overview    Accessing the Compaq A1000 Settings Utility  Æ Æ  Æ    ...

  • Page 27: Fax Settings

    Transmission memory then faxed. fax operation begins. Speed Send Allows you to access Press this button to Setup the Compaq Desktop modify Speed Send and Address Book to Control Form settings. setup Speed Send and Control Form destinations. Set Defaults...
  • Page 28 Speed Send and Control Form Setup Speed Send setup  Address Book Name of currently Select any previously selected Address created Address Book. Æ Æ Book. Create Access to create a new Address Book entry. Modify Access to modify an  existing Address Book entry.
  • Page 29 Create or Modify Address Advanced Fax Settings  Create or Modify Group...

  • Page 30: Time/Date Settings

    0-2 times to redial. and Date settings for time or set the time using the before redialing and how Settings Compaq down arrows to select the many times to redial A1000. month, day, year, hour, when a line is busy.

  • Page 31: Copy Settings

    Copy Settings Scan Settings Scan Settings Copy Settings Type Changes type of scan. Settings are Black Draft, Type Changes type of copy. Settings are Black Draft, Black Normal, Black Black Normal, Black Photo, Color Draft, Color Photo, Color Draft, Color Normal, and Color Best.
  • Page 32 Highlight the software Application applications in your application you want to computer. add to the Scan To menu of your Compaq A1000 control panel. Adds the highlighted Press this button to add name to the the highlighted name from Applications in Scan the PC Application list.
  • Page 33 Compaq A1000 Control Form Overview Getting Started with Control Form     &RPPRQ 3URFHGXUHV  You may want to print several copies. Keeping a supply of printed Control Forms available will save time when you are ready for the A1000 to perform a task.
  • Page 34 127( 1RWH 127( 127(...
  • Page 36 Check to send a Fax. Copy Check to make a Copy. Scan Check to Scan. Contrast Sets contrast lighter or darker for faxes, copies, or scans. Fax From Check to identify the Fax sender (select one only). Fax To Check to identify the Fax recipients (select one or more). Default Mark Identifies settings used if nothing is checked.

  • Page 37: Printing Overview

    Printing Booklet Printing Overview Printing a Document  127( Æ Æ Æ Æ Æ Æ Æ Æ  3ULQW ,QVWUXFWLRQ 3DJH Printer Settings Job Finishing...
  • Page 38 Handout Poster +DQGRXW -RE )LQLVKLQJ 3RVWHU -RE )LQLVKLQJ 2SHUDWLRQV 2SHUDWLRQV 6KRZ &URS 0DUNV...

  • Page 39: Two-Sided Printing

     Two-Sided Printing  Æ Æ Æ Æ Æ Æ Æ Æ  Æ Æ Æ Æ     7ZR6LGHG 3ULQWLQJ )LQLVKLQJ 2SHUDWLRQV 3ULQW ,QVWUXFWLRQ 3DJH %LQGLQJ (GJH Status Displays the printer status and the ink level. Options Controls program options.

  • Page 40: Using The Status Tab

    Using the Status Tab Using the Options Tab Ink Levels Shows how much ink remains. Displays the Control Program in the Run Minimized Cancel Print Stops a print job. taskbar when a job is printing. Pause Temporarily halts a print job. Enable Sound Effects Activates the sound effects.
  • Page 41 Using the Cartridge Tab Select to change the black ink cartridge Install Black Cartridge (right). Install Color Cartridge Select to change the color cartridge (left). Install Photo Cartridge Select to install the photo cartridge (right). The photo cartridge fits into the same slot as the black cartridge.

  • Page 43: Preparing Documents For Faxing

    Faxing Faxing Overview  Sending a Fax Using the Control Panel Preparing Documents for Faxing    Loading the Documents IDFH GRZQ WRS GRZQ...
  • Page 44 Faxing in Quick Mode To send a fax using the default settings simply Load the documents, enter the fax number, and press the Fax button. Advanced Faxing Features Fax Resolution Use when the originals are black text or line art. This mode provides the fastest fax speed, but resolution is 203 x 98 dpi.
  • Page 45 Speed Sending  &RPPRQ 3URFHGXUHV  Start 127( Redial 127( On Hook Dialing (OHD) &RPPRQ 3URFHGXUHV &RPPRQ 3URFHGXUHV Make sure to dial the number carefully. If you make a mistake, press the STOP button and start over.

  • Page 46: Receiving A Fax

    Receiving a Fax 127( Confirming Transmission    Automatic Redial       While you are printing from the computer to the All-In-One, an incoming fax will be received into memory. The memory can store up to 42 pages. However, other tasks, such as copying or sending a fax, may temporarily reduce the amount of memory available.

  • Page 47: Receiving Automatically In Ans/Fax Mode

    1 ring.  Receiving Automatically in DRPD Mode 'LVWLQFWLYH ULQJ The fax mode is recommended when you have a dedicated telephone line for your Compaq A1000. Receiving Manually in TEL Mode Using an Extension Telephone  ...
  • Page 48 Faxing to and from the Computer  Æ Æ Æ Æ Æ Æ Æ Æ  Æ Æ Æ Æ  Using the Compaq Control Form to Fax &RPSDT $ 6HWWLQJV 8WLOLW\ Faxing with the Compaq Control Form IDFH GRZQ WRS GRZQ...
  • Page 49 Copying Copying Overview  Loading the Document Using the Copy/Scan Sleeve IDFH GRZQ GRZQ Copying Loading the Documents  IDFH GRZQ WRS GRZQ...

  • Page 50: Advanced Copy Features

    Advanced Copy Features Copy Quantity 1-99 Use the numeric keypad to enter the quantity of copies you want. Copy Type Use Black Draft when the originals are black text or line art. Black Draft is the fastest copy setting, but the resolution is reduced. Use Black Normal when the originals are black text or line art.
  • Page 51 Copying with the Computer Copying with the Compaq Control Form  Æ Æ Æ Æ Æ Æ Æ Æ  Æ Æ Æ Æ  IDFH GRZQ WRS GRZQ IDFH GRZQ WRS GRZQ ...

  • Page 53: Scanning Overview

    Scanning Scanning Overview All scanning activities require the host computer to be connected and powered up.  Scanning  Loading Documents for Scanning  IDFH GRZQ WRS GRZQ ,03257$17 &RPPRQ 3URFHGXUHV Loading the Document Using the Copy/Scan Sleeve...

  • Page 54: Advanced Scanning

    Advanced Scanning Scan Type* Use when the originals are black text or line art. This is the fastest scan, but the resolution is reduced. Use when the originals are black text or line art. This is slower than Black Draft, but the resolution is better.

  • Page 55: Scanning With The Computer

    Scanning with the Computer Scanning with the Compaq Control Form   IDFH GRZQ WRS GRZQ  &RPSDT $ &RQWURO )RUP...

  • Page 57: Cleaning The Document Scanner

    Maintaining Your A1000 Cleaning the Document Scanner  Removing the white roller &RPPRQ 3URFHGXUHV Cleaning the Cartridge Carrier Opening the control panel &RPPRQ 3URFHGXUHV...
  • Page 58 Replacing the Document Separator Pad The life of the automatic document feed rubber varies with use. You may not have to replace this pad during the life of the A1000.

  • Page 59: Error Messages

    Basic Troubleshooting Preparation Paper Jams during Printing, Copying, or Printing Faxes Clearing Document and Paper Jams Document Jams during Copying, Scanning or  Sending Faxes    Error Messages ...
  • Page 60 “ADD PAPER THEN PRESS FORM FEED” No paper detected in the paper input Load paper in the paper input tray then tray. press Form Feed. Paper in paper input tray but not Remove paper, check that sheets are in feeding into printer. good condition and not stuck together.
  • Page 61 “ENTER FAX NUMBER TO DIAL" with beep An attempt to send a fax without entering a Enter a fax number before sending a fax. warning tone and return to READY state. fax number. “LOAD DOCUMENT" with beep warning An attempt to start a fax operation before Load the document to be copied before tone and return to READY state.
  • Page 62 "PC DRPD SETUP A1000 failed to learn the DRPD tones. Check phone line connection. FAILED!” Ring pattern not detected. System timed out waiting for ring. Note that DRPD mode can not be selected until a ring pattern has been successfully learned.
  • Page 63 “LOAD DOCUMENT" with beep warning Tried to start a copy operation before Load document to be copied before tone and return to READY state. loading the document. pressing START. “ADD PAPER” with beep warning tone and Tried to start a copy operation with no Load paper in the input tray.
  • Page 64 READY state. connected to the computer and that the computer is on and not in sleep mode. Verify that the A1000 software is properly installed and running by selecting A1000 Settings from the Compaq A1000 program group. Retry.
  • Page 65 READY state. connected to the computer and that the computer is on and not in sleep mode. Verify that the A1000 software is properly installed and running by selecting A1000 Settings from the Compaq A1000 program group. Retry.

  • Page 66: Correcting Problems

    Correcting Problems Check the power cord connection. The machine is not working. There is no display. The buttons do not work. Check to make sure your electrical outlet is live. Cycle power to the unit. Cycle power to the unit leaving it without power for at least five minutes. Ensure that the telephone cord is connected properly.
  • Page 67 The print cartridge may be running out of ink. Light or blurred characters The print cartridge may need to be cleaned. See “Cleaning Print Cartridges” section. Make sure you are using the correct type of paper. Make sure you are using the correct type of paper. Smudged or dark characters The paper should be straight and without wrinkles.
  • Page 68 The printer may be improperly connected to the computer. Check the cable Printer is on, but nothing prints. connections at the All-In-One and at the computer. Make sure that the printer cable is a standard USB cable. The USB cable may be defective. Try another cable. Make sure your application has the A1000 selected as the default printer.
  • Page 69 Clear the paper jam. See section, “Clearing Document And Paper Jams.” Paper is jammed Make sure there is not too much paper in the paper input tray. Paper sticks together. Make sure you are using the correct type of paper. Fan the paper to allow some air between the sheets.
  • Page 70 When the current job is completed, try again,” message appears on the screen. Make sure that the application selects the Compaq A1000 Scanner as the Twain “The scanner driver is not installed or an Scanner operation environment is not set up properly.

  • Page 71: Federal Communication Commission Notice

    Regulatory and Safety Notices Federal Communication Commission Notice Declaration Of Conformity For Products Marked With The FCC Logo–United States Only           Canadian Notice Modifications Avis Canadien Cables Japanese Notice...

  • Page 72: Power Cords

    U.S. Regulations Governing the Use of Modems European Union Notice       Ringer Equivalence Number         Safety   Power Cords       •...

  • Page 73: General Precautions For Compaq Products

     127,&( 5(1   Telephone Consumer Protection Act of 1991  5LQJHU (TXLYDOHQFH 1XPEHU        Canadian Regulations Governing the Use of General Precautions for Compaq Products Modems 127(...
  • Page 74    ...

  • Page 75: Precautions For Products With Modems, Telecommunications, Or Local Area Network Options

    Precautions for Products with Modems, Telecommunications, or Local Area Network Options...
  • Page 77 Appendix A Using the A1000 Extension Feature Sharing a Telephone Line with Other Devices  LINE T e l e p h o n e Wall Jack P C M o d e m  Answering T e l e p h o n e machine If another phone must connected to another...
  • Page 78 Answering Machines A. A1000 and Telephone (optional)  LINE  T e l e p h o n e Wall Jack Computer Modems (internal or external) T e l e p h o n e   B. A1000 Answering Machine and Telephone LINE T e l e p h o n e Wall Jack...
  • Page 79 A. A1000 and Telephone (optional) C. A1000 Computer Modem (Internal or External) and Telephone LINE LINE T e l e p h o n e T e l e p h o n e Wall Jack P C M o d e m Wall Jack T e l e p h o n e T e l e p h o n e...
  • Page 80 D. A1000, Computer Modem, Answering Machine, and Telephone LINE T e l e p h o n e Wall Jack P C M o d e m Answering T e l e p h o n e machine  Do not use for this configuration. To receive faxes manually, press START twice on the A1000 or press *9* on the telephone.
  • Page 81 NDEX                                               ...
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