Compaq A3000 Getting Started
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Compaq A3000 Getting Started

Compaq A3000 Getting Started

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© 2000 Compaq Computer Corporation
COMPAQ and the Compaq logo Registered in U.S. Patent and Trademark Office.
Microsoft and Windows are trademarks of Microsoft Corporation.
All other product names mentioned herein may be trademarks or registered trademarks of
their respective companies.
Compaq shall not be liable for technical or editorial errors or omissions contained herein.
The information in this document is subject to change without notice.
THE INFORMATION IN THIS PUBLICATION IS SUBJECT TO CHANGE WITHOUT
NOTICE AND IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. THE
ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS
WITH RECIPIENT. IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY
DIRECT, CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER
DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION OR LOSS OF
BUSINESS INFORMATION), EVEN IF COMPAQ HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. THE FOREGOING SHALL APPLY REGARD-
LESS OF THE NEGLIGENCE OR OTHER FAULT OF EITHER PARTY AND
REGARDLESS OF WHETHER SUCH LIABILITY SOUNDS IN CONTRACT, NEGLI-
GENCE, TORT, OR ANY OTHER THEORY OF LEGAL LIABILITY, AND NOT-
WITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED
REMEDY.
The limited warranties for Compaq products are exclusively set forth in the documentation
accompanying such products. Nothing herein should be construed as constituting a further
or additional warranty.
Compaq A3000
First Edition (August 2001)

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  • Page 1 All other product names mentioned herein may be trademarks or registered trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    Contents Getting Started Quick Setup ......1 About the software ..... . . 2 Installing the software.
  • Page 4 Adjusting scanner settings ....37 Maintaining your A3000 Using the Control Program ....39 Installing or replacing print cartridges .

  • Page 5: Getting Started

    Quick Setup First, follow the Quick Setup poster. If you have misplaced the poster, simply follow these steps: 1 Remove the A3000 from the box. Remove all tape and protective paper and plastic. 2 Unlock the scanner. For instructions, see “Unlocking and locking the scanner”...

  • Page 6: About The Software

    About the software Although your Compaq A3000 can be used as a stand- alone copier, you will derive the greatest benefit from your A3000 by connecting it to your computer and installing the included software. Installing the software will allow you to: •...
  • Page 7 • CD-ROM drive required for software installation. Note: The Compaq Limited Warranty excludes the use of the A3000 outside of the country of purchase. See your Limited Warranty Statement for more details. • • Getting Started •...

  • Page 8: Installing The Software

    Cancel button on the above dialog. If you are starting Windows for the first time, Windows asks you to select a printer. Again, select Cancel. 4 Put the A3000 Driver CD in the CD-ROM drive. The installation will start after a short period of time. •...

  • Page 9: Cable And Power Connections

    Type x:\setup.exe (where x is the drive letter for your CD-ROM drive, usually d, e, or f) Click OK. 5 When the A3000 setup screen appears, follow the on- screen instructions to complete the software installation. Cable and power connections...

  • Page 10: Component Locations

    Front door Open the front door for access to the ink cartridges and the scanner lock. Control Panel Controls the functions of the A3000 (see the next page). Scanner cover Covers the scanner glass. Lift or remove to scan. Input tray Press down on the two latches to open the input tray.

  • Page 11: Control Panel Features

    Control Panel features The A3000 control panel is described below: Button Description Power Turns the power on or off. Form Feed Use to continue printing after reloading the paper tray when it runs out of paper during a print job. Also removes paper if paper does not exit after printing.

  • Page 12: Where To Go From Here

    Where to go from here If you want to get started using your A3000 right away, you can jump to the following sections in this guide: • To learn about the A3000 Settings Utility software for your computer, see the next chapter “Using the Settings Utility”...

  • Page 13: Using The Settings Utility

    Start Programs > Compaq A3000 > Compaq A3000 Settings Utility • From the system tray, left click on the A3000 Monitor icon (shown here on the left): • Or right click on the A3000 Monitor icon, and select A3000 Settings from the menu. • •...

  • Page 14: Main Settings Window

    You can make changes to your settings even when your A3000 is not connected to your computer. Any changes will be sent to the A3000 the next time it is connected. IMPORTANT Your settings changes are sent to the A3000 after you press the Ok button, the Close button, or the [x] close button.

  • Page 15: Print Settings

    For more information on using the Control Program and Printer Properties, see page 19. Copy Settings The Copy Settings window controls how the A3000 makes copies. Copy Type By default, the A3000 makes normal resolution color copies. You can change the default copy type to three different black settings and three different color settings.
  • Page 16 Default Mode When the A3000 is powered on, or has been inactive for a a few minutes, it will return to the defaults you select above. You can also select which copy mode you use the most often as your default mode.

  • Page 17: Scan Settings

    Defaults To reset all of the copy settings to the A3000 shipping defaults, press this button. Scan Settings The Scan Settings window controls the scan type and contrast and the Scan To list. Scan To Menu When you press the Scan button on the A3000, a Scan To menu appears on the LCD display panel.
  • Page 18 By default, the User Folder is set to store scanned images to the My Pictures folder, which is usually located in your My Documents folder. You can change this to any folder you wish. Type in a new folder name where you would like your scanned files to be stored, or press the […] button to browse for an existing folder.
  • Page 19 Scan To Applications Once an image is scanned, the A3000 can launch your favorite image processing applications. You can define up to six (6) additional Scan To applications. For each application, you must select an entry number, a name to appear on the LCD menu, the path to the application, and a file type.
  • Page 20 The contrast setting controls the lightness or darkness of the scan. Use the contrast to lighten or darken your scans if needed. Defaults To reset all of the scan settings to the A3000 shipping defaults, press this button. • •...

  • Page 21: Printing

    Printing This chapter provides some basic steps for printing a document. The exact steps for printing from different software applications may vary. Refer to your software application's user manual for detailed printing steps. Loading paper First, you will need to load paper for printing. 1 Place up to 100 sheets of paper (depending on thickness) against the right side of the input tray, with the print side facing you.

  • Page 22: Printing A Document

    2 Open the program's File menu. 3 Select Print… or Print Setup from the File menu. Make sure the Compaq A3000 is selected as your printer. If it isn't, select it now. Note: When installed, your A3000 is initially set as the default printer.

  • Page 23: Accessing The Control Program

    Start > Programs > Compaq A3000 > Compaq A3000 Control Program. -or- 2 Right click on the A3000 Monitor icon in the bottom right corner of the taskbar (the system tray), then select Control Program from the menu that appears.
  • Page 24 Printer Properties from the Settings Utility. You can do this two ways: 1 Left click on the A3000 Monitor icon in the system tray. Click on the Print button, and then click on the Properties button to view the Printer Properties.

  • Page 25: Loading Specialty Papers

    Loading specialty papers Load up to: Make sure: 10 envelopes • The print side is facing you and the paper guide is adjusted against the side of the envelopes. • The stamp location is in the upper left corner. • The envelopes are loaded vertically against the right side of the rear input tray.
  • Page 26 Choosing settings for specialty papers When your printer software was installed, the Printer Properties settings were set to the default settings. Use the default settings for printing most documents on plain paper. To change your printer settings for printing on specialty papers, use the following table: When you are printing on this...
  • Page 27 When you are printing on this Click this Printer specialty paper: Properties tab: To make these selections: Banner paper Paper From the list of Paper Sizes, select Banner or Banner A4. Iron-On transfers Document/Quality From the Paper Type area, select Iron-On Transfer.
  • Page 28 • • Chapter 3 • • •...

  • Page 29: Positioning The Document

    You can copy: • Using black only • Using full color You can copy a document even while your A3000 is printing a previous print job. Your copies will print after the job has completed printing. Likewise, you do not have to wait for your copy to finish printing before starting another copy.
  • Page 30 Positioning a thick item To scan a thick item, such as a book or other object: • Lift the top cover of the A3000 until it is at a 90 degree angle. The cover will be straight up and down.

  • Page 31: Basic Copying

    To make a single copy with the default settings, simply press the Start button. The current settings are displayed on the LCD panel of the A3000. The below display indicates that one color normal copy will be made if you press the Start button. # Copies...

  • Page 32: Additional Copy Settings

    Additional copy settings To help you make the best quality copies possible, the A3000 allows you to adjust several other copy settings. Your copy settings will remain for a couple of minutes after the last copy completes printing. This allows you to continue making copies with the same settings.
  • Page 33 Normally, your copies will be the same size as the original document (a value of 100%). You may want to reduce or enlarge your copies. The A3000 can create copies that are 25% to 400% of the original size. To adjust the copy size: 1 Press the Menu button until Size: appears on the LCD display.
  • Page 34 For more information on paper types, See “Loading specialty papers” on page 21. Copy paper size By default, the A3000 is set to use Letter sized (8 1/2” x 11”) paper for copies. To change the copy paper size setting: 1 Press the Setup button.

  • Page 35: Scanning

    You can scan: • Using your computer • Using the Scan button You can scan a document while your A3000 is printing a previous print job, but not while you are making copies. Making copies requires the use of the scanner.
  • Page 36 Positioning a thick item To scan a thick item, such as a book or other object: • Lift the top cover of the A3000 until it is at a 90 degree angle. The cover will be straight up and down.

  • Page 37: Scanning With The Computer

    The light can be bright for your eyes. Always use the scanner cover when possible. Scanning with the computer To scan and save files on the PC, the Compaq A3000 provides a standard TWAIN interface for scanning documents.

  • Page 38: Scanning With The Scan Button

    5 The Compaq A3000 scanning dialog will appear, as shown below. 6 Optionally, you can select the Preview button. This will perform a quick preview scan of your document. Once the preview is complete, you can move and size the dashed box to select the exact area of your document you wish to scan.

  • Page 39: Scanning To A Folder

    For a full description of the scan destinations, see below. 4 Press Start. The A3000 will then contact your computer and perform the scan. Note: If you have not scanned or copied any documents within the previous 30 minutes, there will be a delay of approximately one minute while the scanner warms up.

  • Page 40: Scanning To Email

    Scanning to Email The second Scan To menu destination is Email. This option will scan documents directly into your email program, and either convert the document to text for editing, or attach the documents as graphic images. To use this option, you must have an email program installed on your computer, and it must support MAPI (a special mail interface).

  • Page 41: Scanning To Applications

    If the application uses the TWAIN dialog, you can control the resolution, contrast, brightness, and more. When scanning with the A3000 Scan button, your scan settings are controlled by the Settings Utility. See “Scan Settings” on page 13 for more information.
  • Page 42 • • Chapter 5 • • •...

  • Page 43: Maintaining Your A3000

    Note: You can also access the Control Program by right clicking on the Compaq A3000 Monitor icon in your system tray. • • Maintaining your A3000 • • •...

  • Page 44: Installing Or Replacing Print Cartridges

    Installing or replacing print cartridges 1 Make sure the Power is On (the LCD display is not blank). 2 Lower the front cover. The ink cartridge carrier moves to the center loading position unless the printer is busy. Black Cartridge Front (on right side) cover...

  • Page 45: Improving Print Quality

    6 From the A3000 control panel, use the Yes/Start and No/Stop buttons to answer the questions displayed on the LCD. You will need to know: a If you replaced the left or right cartridge b The type of cartridge installed (color, black, or...
  • Page 46 The test page that prints is similar to the one shown below: In this example, in alignment group A, 16 comes closest to forming a straight line. 4 From each alignment group on the test page, find the number under the alignment pattern that comes closest to forming a straight line.
  • Page 47 • If the print quality is satisfactory after running the test three times, the print nozzles are clean. You do not need to complete the remaining steps. • • Maintaining your A3000 • • •...
  • Page 48 • If a print cartridge runs out of ink, leave the empty cartridge in the A3000 until you are ready to replace it. Printing with one of the print cartridge carriers empty may reduce the life of your printer.
  • Page 49 Unlocking and locking the scanner When the A3000 is shipped, the scanner is locked to prevent movement and possible damage. Before you can use the scanner or make copies, it must be unlocked. To unlock or lock the scanner: 1 Turn the power Off by pressing the Power button.
  • Page 50 Preparing the A3000 for shipment If you need to transport or ship the A3000, please make sure you: • Remove both print cartridges. For instructions, See “Installing or replacing print cartridges” on page 40. • Lock the scanner. For instructions, See “Unlocking and locking the scanner”...

  • Page 51: Troubleshooting

    When your A3000 is not working properly, first make sure that: • The power supply is plugged into the A3000 and a properly grounded electrical outlet. • The power is turned On. • The USB cable is plugged into the A3000 and your computer.
  • Page 52 • Make sure you have removed the transparent tape covering the bottom of the ink cartridges. For help, see page 40. • Make sure your Compaq A3000 is set as the default printer. Prints very slowly If you are printing photos or your document contains graphics, it may take longer to print than regular text.

  • Page 53: Paper Misfeeds Or Jams

    • You are using a paper recommended for inkjet printers. • You do not force the paper down into the A3000 when you load it. Align the top of the paper with the paper alignment guides on the paper support.
  • Page 54 There is a paper jam Try removing the paper from the sheet feeder. If the paper is lodged too far into the A3000 and cannot be removed: a Press the Power button to turn the unit Off. b Pull firmly on the paper to remove it. If you cannot reach the paper, lower the front cover and pull the paper out.

  • Page 55: Document Prints With Poor Quality

    This section describes ways to solve printing mistakes and problems with poor print quality. Print quality is poor at the edge of page The A3000 cannot print in the extreme margins of a page. Use these minimum settings: • Left and right margins: 6.35 mm (0.25 in.) each for all paper sizes except A4...
  • Page 56 • The print quality setting is appropriate for the paper type. If you are printing on regular paper, select Black Normal or Color Normal. • The print nozzles are clean . For help, see page 43. Printed pages have alternating bands of light and dark print (intermittent printing) •...

  • Page 57: Transparencies, Photos, And Envelopes

    Colors on the printout are faded • Check the ink level graphic on the Cartridges tab of the Control Program. Your print cartridge may be low on ink. • Clean the print nozzles. For help, see page 43. • Wipe the print nozzles and contacts if the colors still seem faded.

  • Page 58: Error Messages

    PROGRAM SCAN TOs The Scan To menu is created by your computer. If the A3000 has not been attached to a PC with the Settings Utility installed, the Scan To menu will be blank. • Make sure the USB cable is connected and the A3000 software has been installed.
  • Page 59 WAITING FOR PC You have initiated a task that requires assistance from the PC, such as pressing the Scan button. The A3000 is waiting for the PC to wake up or become available. It will wait for approximately two minutes. To stop waiting before the timeout occurs, press the Cancel button.
  • Page 60 Once the scanner is warm, your job will be performed...no action is required. UNLOCK SCANNER When shipping or transporting the A3000, the scanner must be locked. To use the scanner, however, it must be in the unlocked position. Turn the power off, unlock the scanner, and turn the power back on.

  • Page 61: Appendix

    Operation is subject to the between the equipment following two conditions: (1) and receiver. this device may not cause Compaq Computer Corporation harmful interference, and (2) P. O. Box 692000 • Connect the equipment Mail Stop 510101 this device must accept any...
  • Page 62 This feature will cut the Compaq Computer energy used by up to 50 Corporation. percent. Compaq is proud to be This product satisfies the Class a participant in this program. B limits of EN 55022 and As an Energy Star Partner,...
  • Page 63 Index cartridges copying aligning basic about the software installing multiple add cartridges preserving thick items add new hardware wizard refilling thin documents aligning removing while printing cartridges replacing cover applications removing scan to software custom paper arrow buttons cleaning loading print nozzles settings scanner glass...
  • Page 64 Energy Star entry glass lamp scan to cleaning scanner envelopes glossy paper latches loading greeting cards input tray settings loading error settings error messages add cartridges guide location ink low paper left cartridge memory full loading paper feeding banner paper paper jam custom paper paper out...
  • Page 65 printer error copy type improving printer offline feed problem missing colors program scan tos smudged scan motor error loading too dark system busy misfeeds troubleshooting unlock scanner properties print settings waiting for PC specialty defaults warm up banner paper printer misfeeds cards driver...
  • Page 66 unlocking custom sized paper unlocking and locking transparencies ReadIRIS warm up start button red X scanning starting refilling image size Control Program cartridges thick items supported removing thin documents email programs cartridges to a folder operating systems cover to applications system requirements to email...
  • Page 67 TWAIN defined yes button defined types paper unlock scanner unlocking scanner up button connection USB cable connecting user folder scan to utilities utility settings waiting for PC warm up of scanner window main settings Windows supported versions wiping print nozzles wizard add new hardware •...
  • Page 68 • • Index • • •...

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