AMT Datasouth Documax 6390 User Manual
  1. Manuals
  2. Brands
  3. AMT Datasouth Manuals
  4. Printer
  5. Documax 6390
  6. User manual

AMT Datasouth Documax 6390 User Manual

24-pin dot matrix printer
Hide thumbs Also See for Documax 6390:
Table of Contents

Advertisement

Quick Links

Download this manual
Documax 6390
24-Pin Dot Matrix Printer
User's Guide
© November 2021, AMT Datasouth Corp.
273
Document # 131273, Rev-A

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Documax 6390 and is the answer not in the manual?

Questions and answers

Related Manuals for AMT Datasouth Documax 6390

Summary of Contents for AMT Datasouth Documax 6390

  • Page 1 Documax 6390 24-Pin Dot Matrix Printer User’s Guide © November 2021, AMT Datasouth Corp. Document # 131273, Rev-A...
  • Page 2 Information in this manual is subject to change without notice and does not represent a commitment on the part of AMT Datasouth Corporation. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of AMT Datasouth...

  • Page 3: Table Of Contents

    Table of Contents Safety Instructions ......................4 Packaging ........................5 Unpacking the printer ............................ 5 Removing protective material ........................5 Part identification ............................6 Installation ........................7 Installing and removing paper support tray ....................7 Installing the paper feed knob ........................7 Installing the ribbon cartridge ........................

  • Page 4: Safety Instructions

    Safety Instructions Read all these instructions carefully and thoroughly, save them for later reference. The unauthorized operation would lead to printer malfunction or accident. Manufacturers have no responsibilities for the problems which are led by unauthorized operations. ❖ Follow all warnings and instructions in the manual as well as marked on the product. ❖...

  • Page 5: Packaging

    Packaging Unpacking the printer Check the following items in the package, if of these items are missing, please contact your dealer. (As shown below) AC Power Cord Printer Ribbon Cartridge Paper Feed Knob CD ROM (Including User’s Manual Paper Support Tray Quick Start Guide and Print Driver) Removing protective material...

  • Page 6: Part Identification

    Part identification Front cover Ribbon cartridge Gap adjust lever Printhead Paper select lever Power switch Paper feed knob Paper guide Paper support tray Front View Paper tractor Paper feed knob AC power inlet USB interface Back View Parallel interface Ethernet interface Bottom View - 6 -...

  • Page 7: Installation

    Installation Installing and removing paper support tray Insert the tray gently into the slot at the front of the printer, then push it forward until it is locked in place. Position the paper guide to zero on tray scale for proper form alignment. Paper Guide Paper support tray...

  • Page 8: Installing The Ribbon Cartridge

    Installing the ribbon cartridge Remove ribbon cartridge from the plastic bag. Detach blue ribbon shield form cartridge. Cartridge Buckles Gap Lever Printhead Carrier Ribbon Replace Ribbon Ribbon Carrier Pin Shield Cartridge Feed Knob Ribbon Ribbon Fabric Shield Power OFF the printer. Do not touch the CAUTION printhead immediately after printing because it may be too hot.

  • Page 9: Connecting The Printer To The Power Source

    Move the printhead several times to make sure the ribbon is installed and functioning properly. After installing the ribbon cartridge, reposition the gap lever to the proper form thickness, and close the printer cover. Note : When the print becomes faint, you need to replace the ribbon cartridge. Otherwise, the print quality would be affected, and the printhead may be damaged.

  • Page 10: Connecting The Printer To The Pc

    Connecting the printer to the PC The Documax 6390 printer supports USB, Ethernet, or Parallel interfaces. Interface cable connections are as follows: Install desired interface connection. Make sure that the power switch is turned to OFF and connect the appropriate cable(s) to the printer and the computer.
  • Page 11 PARALLEL CABLE CONNECTION Wire Clip Parallel Interface Parallel Cable ❖ Turn OFF both the computer and the printer. Plug the parallel cable securely into the printer's parallel interface. Squeeze the wire clips together until they lock in place on either side. The interface has a built-in feature that will automatically receive transmitted data on any of the active ports.

  • Page 12: Loading Paper

    Loading Paper Paper thickness adjustment Adjust the print gap lever inside the printer on the front right side to feed thicker paper and forms. The lever moves the printhead relative to the platen so that there is more room for the paper. Loading cut-sheet paper/forms Set the paper select lever located on the front right side of the printer to Cut-sheet (up position).
  • Page 13 Position the paper guide to the zero marking on the paper support tray scale. Pull tray extension out for long paper/forms requiring extra support. Paper Support Tray Scale Tray Extension Insert the paper as shown below, the paper is fed into the printer automatically.

  • Page 14: Loading Tractor Paper

    Loading tractor paper Set paper thickness lever, refer to “Loading Paper” section. Set the paper select lever located on the front right side of the printer to Tractor Paper (down position). Continuous Paper Paper Select Lever Loosen the left and right tractors by lifting up on lock levers. Adjust the left tractor to the home position (“0”...

  • Page 15: Adjust Paper Tear Off

    When feeding paper under continuous paper mode, the printer tractor will feed continuous paper from back to front. Adjust paper tear off At the completion of a print job, the printer will feed the tractor paper to the tear off position automatically. Paper can be torn off along the window edge. If necessary, the paper perforation can be adjusted with the window edge utilizing the following procedure.
  • Page 16 After entering the tear position adjustment mode, press LF/FF and LOAD/EJECT keys to change the tear position (the maximum movable value is based on the factory setting zero position): ❖ “LOAD/EJECT” Press one time, go forward 1/60-inch, max. is 15/60 inch. ❖...

  • Page 17: Top Of Form (Control Panel Setting)

    Top of form (control panel setting) The top of form setting determines the margin between the top of paper and the first printed line (the top margin). The top of the first printed line is the zero position. TOF ADJUSTMENT ~ Load paper.

  • Page 18: Print Driver Installation

    Click on the “Setup.exe” file to begin the installation utility. Have your printer ready to connect when instructed. Click on the “Documax 6390” icon to select the driver. Click on the “Install” key to begin the driver installation. When prompted connect the interface cable and power ON the printer.
  • Page 19 Once the Driver install is complete, close the printer installation utility. Open the “Devices and Printers” window from the PC Start key. and select “Printer Right-click on the Documax 6390 icon Properties”. Choose the “Ports” tab and select the correct interface port for your printer.

  • Page 20: Printer Settings Via Driver

    Printer settings via driver Open the “Devices and Printers” window from the PC Start key. and select “Printer Right-click on the Documax 6390 icon Properties”. Choose the “Ports” tab and verify or select the preferred interface port for your printer.
  • Page 21 Click on “Printer maintenance” to access additional printer setup features. - 21 -...
  • Page 22 Click on “Advance printer setup” to access additional printer setup features. Return to main menu and click on “OK” to exit and save settings. - 22 -...

  • Page 23: Control Panel

    Control Panel Basic control panel operations LED light Blinking —— ONLINE (Red) The Printer is online The Printer is offline COPY (Green) One-sheet Four-sheet Seven-sheet —— DARK FORM (Green) Regular Dark Form SPEED (Green) Normal High speed I High speed II Press this key to switch between online and offline.
  • Page 24 Printer settings via printer control panel With ribbon installed, print current settings by pressing the LOAD/EJECT and LF/FF keys while turning ON the printer power switch. Release keys and load cut sheet paper to print settings. Review printout. The highlighted settings (gray background) depict current feature setting.
  • Page 25 Factory default settings AMT Datasouth Documax 6390 V1.0A_01 2021/08/23 SN: XXXXXXXXXXXXXXXXXXXX MAC:XX-XX-XX-XX-XX-XX DHCP:YES IP:10.0.0.1 Subnet: 255.255.255.0 Gateway: 255.255.255.255 Factory default settings EMULATION FONT ROMAN SANS SER PRESTIGE SCRIPT OCR-B OCR-A ORATOR PITCH 12 CPI 15 CPI PROPORTIONAL SLASH ZERO INTL CHAR...

  • Page 26: Printer Setting Definitions

    Printer setting definitions Options Description EMULATION Specify printer's control commands. Specify a kind of ASCII character font. If the print data contains font instruction, FONT the printer gives priority to print data instruction. (Only valid when CHARACTER MODE is set to ASCII) PITCH Specify the ASCII character spacing in characters per inch (cpi).

  • Page 27: Restore Factory Default Settings

    Select the printing direction of the print head: unidirectional, bidirectional or Auto PRINT DIR selected via software. Select “Normal” or “Letter” print quality. QUALITY Disable or enable the low noise function. When this function is on, print speed will QUIET MODE be reduced.

  • Page 28: Ethernet Interface Settings

    Ethernet Interface Settings NetFinder search Power on the printer, connect the LAN Ethernet cable to the printer port located on the bottom of the printer. Verify the Ethernet port LED indicates a normal connection. Yellow LED Green LED Description Blink Connecting to network Not connecting to network Run NetFinder software (provided on CD shipped with the printer).

  • Page 29: Setting Printer Static Ip Address

    Search results: IP Address: 192.168.0.240 [Dynamic] Model: Documax 6390 MAC Address: 20-2C-B7-00-3F-03 Should the printer not be found during the search, check to see if the network firewall is blocking the search results. Temporally disable the firewall and restart the NetFinder search.
  • Page 30 Select the printer information to be modified by clicking on the displayed printer (black frame appears), click “Assign IP” key. Model: Documax 6390 IP Address: 192.168.0.140 [Dynamic] MAC Address: 20-2C-B7-00-3F-03 Model: Accel 7450 IP Address: 192.168.0.120 [Dynamic] MAC Address: 20-2C-B9-00-4F-04 Uncheck “Use DHCP”...
  • Page 31 MAC Address: 20-2C-B9-00-4F-04 Exit NetFinder software. Open the “Devices and Printers” window from the PC Start key. and select “Printer Right-click on the Documax 6390 icon Properties”. Choose the “Ports” tab and select the correct IP interface port for your printer.

  • Page 32: Diagnostic Testing & Alignment

    LOAD/EJECT keys, the print will continue printing. Pressing the ONLINE key a second time will stop printing. Power OFF the printer to exit ASCII test mode. ASCII TEST MODE AMT Documax 6390 VX.X XXX XXXX/XX/XX SN: XXXXXXXX MAC: XX-XX-XX-XX-XX-XX DHCP: YES IP: 10.0.0.1 Subnet: 25 !"#$%&’( )*+-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abc...

  • Page 33: Vertical Print Alignment

    Vertical print alignment Alignment is necessary when adjacent printed lines of text or graphics are not vertically aligned. The following procedure requires pin feed paper and the printer set to tractor mode. Set printer to Tractor Mode and load pin feed paper. Turn printer power switch to OFF position.

  • Page 34: Interface Specification

    Interface Specification This Documax 6390 printer can be configured with 2.0 Full-Speed USB interface, 10/100Base-T Ethernet interface and Centronics (IEEE1284 NIBBLE) parallel interface. USB 2.0 full speed interface The following table provides the standardized contact terminating assignments for Series “A” and Series “B” connectors.

  • Page 35: Parallel Interface

    Parallel interface Standard Centronics (IEEE1284 NIBBLE) parallel interface connector, DB-36 pin type connector. The parallel interface has the following characteristics: Data format: 8-bit Synchronization: STROBE pulse Handshaking: BUSY and ACKNLG signals Signal level: TTL compatible Signal Pin No. Return Line Pin No. Signal Name Signal Direction Printer ←...

  • Page 36: Printer Maintenance

    Printer Maintenance Carriage shaft Paper feed platform ❖ Disconnect AC Power Cord CAUTION ❖ Do not touch the print head immediately after printing because it may be too hot. • Cleaning period Periodical cleaning: every six months or every 300 running hours. Cleaning tool: dry cloth (use soft cloth to clean metal &...

  • Page 37: Printer Specification

    Printer Specification - 37 -...
  • Page 38 - 38 -...

Table of Contents