AMT Datasouth Documax 5380 User Manual
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AMT Datasouth Documax 5380 User Manual

24-pin dot matrix printer
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Documax 5380
24-Pin Dot Matrix Printer
User's Guide
© March 2013, AMT Datasouth Corp.
Document # 131022

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Summary of Contents for AMT Datasouth Documax 5380

  • Page 1 Documax 5380 24-Pin Dot Matrix Printer User’s Guide © March 2013, AMT Datasouth Corp. Document # 131022...

  • Page 2: Copyright Declaration

    Information in this manual is subject to change without notice and does not represent a commitment on the part of AMT Datasouth Corporation. No part of this manual may be reproduced or transmitted in any form by any means, for any purpose other than the purchaser’s personal use, without the expressed written permission of AMT Datasouth...

  • Page 3: Table Of Contents

    Table of Contents User Caution........................5 Packaging ........................6 Unpacking the printer ............................ 6 Removing protective material ........................6 Part identification ............................7 Installation ........................8 Installing paper support ..........................8 Installing the ribbon cartridge ........................9 Connecting the printer to the power source ....................10 Connecting the printer to the PC .........................
  • Page 4 Diagnostic Testing ....................... 32 ASCII Self-test ............................. 32 Print head pin test ............................32 Hex dump mode ............................32 Interface Specification ....................33 USB 2.0 full speed interface ........................33 Serial DB-25 interface ..........................33 Ethernet interface ............................35 Parallel interface ............................36 Printer Maintenance .....................

  • Page 5: User Caution

    Operational safety CAUTION User Caution   To avoid burns, do not touch the print Unplug this product from the power head immediately after printing. outlet before cleaning.  Do not use this product near water.  Mechanical and electrical repairs ...

  • Page 6: Packaging

    Packaging Unpacking the printer Paper Support Printer Ribbon Cartridge USB Cable CD ROM Power Cord Quick Start Guide (Including user's manual and driver) Removing protective material Open the packing box, remove the printer and tear off the fiber tape around the printer cover as shown. Save all the original packing materials, so that they can be reused when transporting the printer.

  • Page 7: Part Identification

    Part identification Top Cover Gap adjust lever Ribbon cartridge Control panel Pinch roller assembly Power switch Paper support Paper guide Print head Serial interface Ethernet interface USB interface AC Power inlet Paper select lever Paper Tractor assembly - 7 -...

  • Page 8: Installation

    Installation Installing paper support Open the top cover, align the A, B, C tabs over the printer corresponding A, B, C slots, and then press downward to fasten. Top cover Guide Slots Paper support Paper guide Note: When transporting the printer remove the paper support. Open the Top Cover, lift up on the left and right side of the paper support evenly until removed.

  • Page 9: Installing The Ribbon Cartridge

    Installing the ribbon cartridge Remove ribbon cartridge from the plastic bag. Remove and dispose of ribbon retainers (qty-2). Ribbon feed knob Ribbon cartridge Gap lever Print head Head carrier pin Pinch roller assembly Ribbon mask Ribbon guide Do not touch the print head immediately after CAUTION printing because it may be too hot.

  • Page 10: Connecting The Printer To The Power Source

    Connecting the printer to the power source Make sure that the power switch located on the left side of the printer is set to OFF. Press the “O” side of the power switch. Plug one end of the provided power cord into the printer’s power supply inlet.

  • Page 11: Connecting The Printer To The Pc

    Connecting the printer to the PC Note: The Documax 5380 printer can use a USB, Ethernet, or Serial cable to connect to the PC. Parallel interface is optional. Install desired interface connection. Make sure that the power switch is turned to OFF and connect the appropriate cable(s) to the printer and the computer.

  • Page 12: Serial Cable Connection

    SERIAL CABLE CONNECTION Serial interface Screw Serial cable Cable type must be NULL MODEM  Turn OFF both the computer and the printer. Plug the serial cable 25-pin male connector securely into the printer's serial interface and the other end into the computer.

  • Page 13: Loading Paper

    Loading Paper Paper thickness adjustment Adjust the gap lever inside the printer on the front right side to feed thicker paper and forms. The lever moves the print head relative to the platen so that there is more room for the paper. Refer to the label mounted on the inside of the Top Cover and adjust thickness accordingly.
  • Page 14 Position the paper guide to the furthest right position. Paper Guide Pull tray extension out for long paper/forms requiring extra support. Tray Extension Insert the paper as shown below, the paper is fed into the printer automatically. - 14 -...

  • Page 15: Loading Tractor Paper

    Loading tractor paper Set paper thickness lever, refer to “Loading Paper” section. Set the paper select lever located on the back side of the printer to Tractor Paper (down position). Tractor paper Paper select lever Loosen the left and right tractors by lifting up on lock levers. Adjust the left tractor to the home position (“▽...
  • Page 16 Move the tractor paper guide to the middle of the tractor assembly. Tractor Paper Guide Open the tractor covers and place the paper onto the sprocket pins. Proper Paper Hole Alignment Tractor Covers Close the tractor covers and adjust the right tractor to ensure the paper is flat.

  • Page 17: Tractor Paper Tear Off

    Tractor paper tear off When the printer leaves the factory, the tractor paper tear off function is enabled. At the completion of a print job, the printer will feed the tractor paper to the tear off position automatically. Paper can be torn off along the window edge.

  • Page 18: Top Of Form Adjustment

    Top of form adjustment The top of form setting determines the margin between the top of paper and the first printed line (the top margin). The top of the first printed line is the zero position. Advancing the paper is a positive value, reversing the paper is a negative value.

  • Page 19: Print Driver Installation

    If a pop-up window occurs, click “Install driver anyway”. Click on the “Documax 5380” icon to select the driver. Click on the “Install” button to begin the driver installation. When prompted connect the interface cable and power ON the printer.

  • Page 20: Printer Settings Via Driver

    “Printer Right-click on the Documax 5380 icon Properties”. Choose the “Ports” tab and select the correct interface port for your printer. For Ethernet port IP recognition, run “NetFinder” utility on CD. End of procedure. Printer settings via driver Open the “Devices and Printers”...
  • Page 21 Click on “Printer maintenance” to access additional printer setup features. Printer Maintenance Menu - 21 -...
  • Page 22 Click on “Advance printer setup” to access additional printer setup features. Advance Printer Setup Menu Return to main menu and click on “OK” to exit and save settings. - 22 -...

  • Page 23: Control Panel

    Control Panel Indicator LED’s Indicator Blink The printer is ONLINE Lights when the —— offline or error printer is online. (green) state. The printer COPY The printer is in The printer is in is in the {BOLD} the copy 1 the copy 2 normal mode.

  • Page 24: Printer Settings Via Printer Control Panel

    Exit menu settings by cycling the printer power. Refer to next page for menu listing and default values. AMT Documax 5380 Current Settings Use the LOAD/EJECT key to point the print head to the desired setting.

  • Page 25: Factory Default Settings

    Factory default settings AMT Documax 5380 V2.0 U11 2013/01/15 SN: XXXXXXXXXXXXXXXXXXXX MAC:XX-XX-XX-XX-XX-XX DHCP:YES IP:10.0.0.1 Subnet: 255.255.255.0 Gateway: 255.255.255.255 Factory default settings LANGUAGE CHINESE EMULATION CHAR. MODE CHINA FONT SANS SER COURIER PRESTIGE SCRIPT OCR-B OCR-A ORATOR ENG PITCH 12 CPI...

  • Page 26: Printer Setting Definitions

    Printer setting definitions Options Description LANGUAGE Specify the printer menu language as English or Chinese. EMULATION Specify printer's control commands. CHAR. MODE Select ASCII or Chinese character mode. Specify a kind of ASCII character font. If the print data contains font instruction, FONT the printer gives priority to print data instruction.
  • Page 27 Select the printing direction of the print head: unidirectional, bidirectional or Auto PRINT DIR selected via software. After selecting this function, printing definition will be enhanced while the print HIGH DENSITY speed is reduce. Disable or enable the low noise function. When this function is on, print speed will QUIET MODE be reduced.

  • Page 28: Ethernet Interface Settings

    Ethernet Interface Settings NetFinder search Power on the printer, connect the LAN Ethernet cable to the printer port located on the back of the printer. Verify the Ethernet port LED indicates a normal connection. Yellow LED Green LED Description Blink Connecting to network Not connecting to network Run NetFinder software (provided on CD shipped with the printer).

  • Page 29: Setting Printer Static Ip Address

    Search results: IP Address: 192.168.0.240 [Dynamic] Model: Documax 5380 MAC Address: 20-2C-B7-00-3F-03 Should the printer not be found during the search, check to see if the network firewall is blocking the search results. Temporally disable the firewall and restart the NetFinder search.
  • Page 30 Select the printer information to be modified by clicking on the displayed printer (black frame appears), click “Assign IP” button. Model: Documax 5380 IP Address: 192.168.0.140 [Dynamic] MAC Address: 20-2C-B7-00-3F-03 Model: Accel 7450 IP Address: 192.168.0.120 [Dynamic] MAC Address: 20-2C-B9-00-4F-04 Uncheck “Use DHCP”...
  • Page 31 MAC Address: 20-2C-B9-00-4F-04 Exit NetFinder software. Open the “Devices and Printers” window from the PC Start button. and select “Printer Right-click on the Documax 5380 icon Properties”. Choose the “Ports” tab and select the correct IP interface port for your printer.

  • Page 32: Diagnostic Testing

    Power on the printer while pressing the ONLINE key. Pressing the ONLINE key a second time will stop printing. Reboot the printer to exit ASCII test mode. ASCII TEST MODE AMT Documax 5380 VX.X XXX XXXX/XX/XX SN: XXXXXXXX MAC: XX-XX-XX-XX-XX-XX DHCP: YES IP: 10.0.0.1 Subnet: 25 !"#$%&’( )*+-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abc...

  • Page 33: Interface Specification

    Interface Specification This Documax 5380 printer can be configured with 2.0 Full-Speed USB interface, RS-232 serial interface, 10/100Base-T Ethernet interface or the optional Centronics (IEEE1284 NIBBLE) parallel interface USB 2.0 full speed interface The following table provides the standardized contact terminating assignments for Series “A”...
  • Page 34 Pin description: Signal Name Direction FG Frame Ground TXD Transmit Data RXD Receive Data RTS Request to Send CTS Clear to send DSR Data set ready GND Ground HOST 9 PIN connector Printer 25 PIN connector DCD Data carrier Detect …...

  • Page 35: Ethernet Interface

    When the DTR is low level, the printer is BUSY, it cannot receive the data from HOST. DTR is low level in the following conditions:  The printer is offline.  The data buffer of the printer is smaller than limited value. ...

  • Page 36: Parallel Interface

    Parallel interface Standard Centronics (IEEE1284 NIBBLE) parallel interface connector, DB-36 pin type connector. The parallel interface has the following characteristics: Data format: 8-bit Synchronization: STROBE pulse Handshaking: BUSY and ACKNLG signals Signal level: TTL compatible Signal Pin No. Return Line Pin No. Signal Name Signal Direction Printer ←...

  • Page 37: Printer Maintenance

    Printer Maintenance Carriage shaft Paper platform Pinch Roller Assembly Paper platform Paper feed sensor  Disconnect AC Power Cord CAUTION  Do not touch the print head immediately after printing because it may be too hot.  Cleaning period Periodical cleaning: every six months or every 300 running hours. Cleaning tool: dry cloth (use soft cloth to clean metal &...

  • Page 38: Printer Specification

    Printer Specification - 38 -...

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